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Hyatt Regency Dubai Creek Heights

5.0 star property

Photo gallery for Hyatt Regency Dubai Creek Heights

2 outdoor pools, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers
Creator video
Fitness facility
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
  • Place, Mohammed Bin Rashid University Of Medicine and Health Sciences
    ‪3 min walk‬
  • Place, Creek Park
    ‪3 min walk‬
  • Place, Wafi City Mall
    ‪7 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for King Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

King Room - Free Breakfast & Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • Water view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room - Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Room - Free Breakfast & Lounge Access

  • Water view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Water view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 Single Beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 Single Beds)

8.0 out of 10
Very good
(3 reviews)
  • Water view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite-Club Access

Family Suite-Club Access

Family Suite-Club Access

  • Water view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room with City View

Minibar, in-room safe, desk, laptop workspace

King Room with City View

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

One-Bedroom Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • Water view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

One-Bedroom Executive Suite - Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room With City View

Minibar, in-room safe, desk, laptop workspace

Twin Room With City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Emiri Suite

Emiri Suite

Emiri Suite

  • Water view
  • 150 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Prince Suite

Prince Suite

Prince Suite

  • Water view
  • 193 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room (4 adults)

Family Room (4 adults)

Family Room (4 adults)

  • Water view
  • 55 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Creek View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Creek View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room- Free Breakfast & Lounge Access

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room- Free Breakfast & Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Grand Hyatt Dubai
  • Pool
  • Spa
  • Water slide
  • Parking included
4.6 out of 5, Wonderful, 1,001 reviews
The price is NZ$250
includes taxes & fees
14 Mar - 15 Mar
Grand Hyatt Dubai

About the area

Dubai

A stay at Hyatt Regency Dubai Creek Heights places you in the heart of Dubai, within a 5-minute drive of Dubai Creek and BurJuman Mall. .This family-friendly hotel is 2.4 mi (3.8 km) from City Centre Deira and 4 mi (6.5 km) from Dubai World Trade Centre.

What's nearby

  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 3 min walk - 0.3 km
  • Creek Park - 3 min walk - 0.3 km
  • Wafi City Mall - 7 min walk - 0.7 km
  • American Hospital Dubai - 14 min walk - 1.2 km
  • Dubai Creek - 2 min drive - 1.7 km

Getting around

  • Health Care City Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Brasserie Boulud - ‬10 min walk
  • ‪Market 24 - ‬2 min walk
  • ‪Bijou Patisserie - ‬10 min walk
  • ‪Pool Bar - Hyatt Regency Dubai Creek Heights - ‬4 min walk
  • ‪La Tablita - ‬3 min walk

About this property

Hyatt Regency Dubai Creek Heights

Hyatt Regency Dubai Creek Heights offers 463 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 463 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Mexican cuisine at La Tablita, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has facilities measuring 34445 square feet (3200 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
La Tablita - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Sufra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Market24 - This delicatessen specializes in international cuisine. Open daily.
Eve Penthouse & Lounge - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eve Penthouse & Lounge
  • La Tablita
  • Market24
  • Sufra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (34,445 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 35 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1400
  • New Year's Eve (December 31) Gala Dinner per child: AED 700 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 75.00 for children
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:30 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Precilla

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Check in was smooth. Rooms are good and carpets needs upgrade. Room service is efficient. F&B food section it is ok. On the food services side mostly the staff are helpful. Some staff show obvious bias if you are from certain country/countries. We noticed this since we stayed in two rooms for 7 days and observed and experienced bias during breakfast and in one of the restaurants market24. We know this since we have travelled to many countries and stayed in various hotel chains. THIS IS UNACCEPTABLE from Hyatt. The staff have to be educated and trained to handle customers from various countries and diversities. Having one or two staff from a particular country and asking them to take care of the hotel guests from that country just by looking at them is not enough. All staff should be trained to treat all guest one and the same irrespective of where they come from. After all it food and service that is required and everyone pays for it expecting goof food and services.
Stayed 3 nights in Dec 2025

10/10 Excellent

Abdifatah

Stayed 2 nights in Dec 2025

10/10 Excellent

prabhakar

Stayed 1 night in Nov 2025

8/10 Good

Abdulrahman Mohamed A.

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but very outdated. The location is quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Yanfei

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Oct 2025

10/10 Excellent

Ruth Jacques

Travelled with partner
Liked: Cleanliness, amenities
The all staff was very nice and very professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Camille

Stayed 3 nights in Oct 2025

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room, relatively easy to walk to MTR.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yasmin, Seattle

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Deeqa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went back to this property mainly because of the staff, they have the best staff members, from the reception team to pool staff, breakfast team. The staff makes your start comfortable and special. See you again very soon!
Stayed 11 nights in Oct 2025

8/10 Good

chadi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gagandeep

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with everything.
Stayed 11 nights in Sep 2025

10/10 Excellent

Maguette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Deepak

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammed

Stayed 1 night in Sep 2025

8/10 Good

Haroun

Stayed 1 night in Sep 2025

10/10 Excellent

Ocean

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 5 nights in Sep 2025

8/10 Good

Bader

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025