Dukes The Palm Dubai Hotel

Photo gallery for Dukes The Palm Dubai Hotel

Private beach, sun-loungers, beach umbrellas, beach towels
Creator video
Lobby
Fitness facility
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Palm Jumeirah, Dubai, 120015
  • Place, Palm Islands
    ‪1 min walk‬
  • Place, Palm Jumeirah Mall
    ‪1 min walk‬
  • Place, The View at The Palm
    ‪8 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

Deluxe Room

  • Sleeps 2

Premium Room

  • Sleeps 2

Deluxe Studio

  • Sleeps 2

Grand Studio

  • Sleeps 3

Premium Studio

  • Sleeps 2

One Bedroom Premium Apartment

  • Sleeps 4

Deluxe Suite

  • Sleeps 3

Superior Suite

  • Sleeps 4

Deluxe Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Bed

Superior Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Premium Room - Private Beach, Infinity Pool, Lazy River & Kids Club Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Superior Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Premium Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Royal Suite with Executive Lounge Access, Private Beach, Infinity Pool & Lazy River

  • Partial sea view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Superior Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Grand Studio - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom - Private Beach, Infinity Pool, Lazy River & Kids Club Access

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Premium One Bedroom Apartment with Executive Lounge Access,Private Beach, Infinity Pool & Lazy River

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

Royal Suite

  • Sleeps 4

Family Suite

  • Sleeps 4

Premium Suite

  • Sleeps 4

Queen Elizabeth Suite

  • Sleeps 4

Superior Room 1 King bed

  • Sleeps 2

Deluxe Room 1 King bed

  • Sleeps 2

Superior Room

  • Sleeps 2

Superior Studio

  • Sleeps 2

Executive Studio

  • Sleeps 3

Junior Suite

  • Sleeps 2

One Bedroom Apartment

  • Sleeps 4

Similar properties

About the area

Dubai

With a stay at Dukes The Palm Dubai Hotel in Dubai (Palm Jumeirah), you'll be a 2-minute drive from Palm Jumeirah Mall and 6 minutes from Dubai Marina Mall. .This beach hotel is 3.8 mi (6 km) from Aquaventure and 4.4 mi (7.2 km) from Jebel Ali Race Course.

What's nearby

  • Palm Islands - 1 min walk - 0.0 km
  • Palm Jumeirah Mall - 1 min walk - 0.2 km
  • AURA SKYPOOL Dubai - 8 min walk - 0.7 km
  • The View at The Palm - 8 min walk - 0.7 km
  • Palm West Beach - 14 min walk - 1.2 km

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪Aretha - ‬11 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Gatsby - ‬6 min walk
  • ‪SUSHISAMBA - ‬14 min walk

About this property

Dukes The Palm Dubai Hotel

On private beach with outdoor pool, near Palm Jumeirah Mall
Dukes The Palm Dubai Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 506 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Great British Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 122 for adults and AED 61 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 122 for adults and AED 61 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm Dubai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 717 out of 1106 reviews
Rating 8 - Good. 214 out of 1106 reviews
Rating 6 - Okay. 90 out of 1106 reviews
Rating 4 - Poor. 42 out of 1106 reviews
Rating 2 - Terrible. 43 out of 1106 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and room service was good. The pool and facilities were lovely and the hotel had great location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mariia

Liked: Cleanliness, amenities, property conditions & facilities
Good room..nice staff and great location
Stayed 5 nights in Oct 2025

2/10 Terrible

Ameera

Stayed 1 night in Oct 2025

10/10 Excellent

Lai Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet provide variety choice of food. The hotel is super nice, well equipped. The private beach along with the swimming pool and lazy river is the highlight part for my family during the stay.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 6 nights in Oct 2025

2/10 Terrible

Balal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was filthy… dust everywhere. Doors- disgustingly dirty. Carpet filthy and stank of mould meant to be clean for praying can’t imagine last time it was washed or cleaned. Balcony dirty. Furniture in the room was so outdated and falling apart. Dust everywhere in the room including corners and around the bed. Behind the cabinets. Broken wardrobe doors Dirty curtains Phone constantly flashing message throughout day and night but no message Cockroach in room Control Buttons not working properly Bath was leaking- fixed 2nd time of asking then smell of sealant for days. Toilet leaking not been fixed we mentioned this on day 2 Terrible shower pressure One time we were given hand towels throughout a 5 night stay. Smell in bathroom- mould Hallway outside room smelt of urine Breakfast- Terrible quality of produce. Watered down yoghurts and juice Bakery is not fresh made- budget supermarket quality. Breakfast staff are slow and uninterested. Beach parasols- full of holes. SunBeds ripped and poor quality. Aircons around hotel leaking. Reception is a circus and far too busy and no ones ever at guest relations 5 Star Hotel?? Please!!! 3 star at best. Was told a manager would come and speak to us about a cockroach being in the room but no one came and no one cared. The Ula beach restaurant was nice only positive thing I can say. Good location but traffic is a nightmare in the evenings getting off the palm. Don’t stay Don’t waste your money on this hotel!!
Stayed 5 nights in Oct 2025

2/10 Terrible

IBRAHIM, Sterling

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There is nothing special that deserves paying this amount of money for a standard room. The booking said a private beach when the beach is shared with other buildings and other hotels.
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert Dario Ortiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 7 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing. The hotel has a lazy river, the beach bar and restaurant is amazing. The infinity pool and view is out of this World. The staff is so kind.
Stayed 5 nights in Oct 2025

4/10 Poor

Matthew

Business traveller
Disliked: Property conditions & facilities, room comfort
Hotel is very tired, air conditioning wasn’t working correctly, lights would
Stayed 1 night in Oct 2025

6/10 Okay

thomas

Disliked: Staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, especially Khyber, the Indian restaurant, friendly staff, spacious and quiet rooms.
Stayed 7 nights in Oct 2025

10/10 Excellent

Monta

Stayed 3 nights in Oct 2025

4/10 Poor

Charlotte

Travelled with family
Disliked: Property conditions & facilities
Hotel is quite run down outside of the lobby. Rooms were big but alot of the switches didn't work in the rooms. We didn't have enough hot water each day for two people to shower. So someone had to have a cold shower each day. When complaining to the hotel we were told to have shorter showers or wait longer for more hot water to heat up. Even though we left the hot water switch on for overnight for 7hours. Very poor reaction from the hotel reception team. Beach is lovely and the staff on the beach are really friendly and helpful that was the main positive from the stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Hannah

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We stayed for a total of 6 days and during 3 of those 6 days they didn’t clean the room even though we requested it. We were gone all those days for at least 6-8 hours. Then they came to our room late at night and claimed they had stopped by an hour prior but I was asleep (which was a lie - I have young children and they were wide awake bouncing off the walls). Just know that if you go there, you should expect to do your own cleaning and that your room will smell musty when it’s not cleaned.
Stayed 6 nights in Oct 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 4 nights in Oct 2025

2/10 Terrible

haytham

Stayed 2 nights in Sep 2025

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were exceptional. In a great area next to west beach.
Stayed 9 nights in Oct 2025

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Oct 2025

10/10 Excellent

Saad

Stayed 2 nights in Oct 2025

10/10 Excellent

Ricky

Stayed 1 night in Sep 2025

10/10 Excellent

Fernando Anzures, Santa ana

Stayed 5 nights in Oct 2025

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Bridget

Stayed 2 nights in Oct 2025

8/10 Good

Dirk

Stayed 2 nights in Oct 2025