Dukes The Palm, a Royal Hideaway Hotel

5.0 star property

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

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Creator video
Superior Studio
Indoor pool, outdoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪2 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Grand Studio

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A2C)

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Apartment, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premium Studio

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A1C)

  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment (2A1C)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Executive Apartment (2A1C)

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Grand Suite (2A1C)

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Premium Apartment, 1 Bedroom (2A2C)

  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Dubai

With a stay at Dukes The Palm, a Royal Hideaway Hotel in Dubai (Palm Jumeirah), you'll be a 2-minute drive from Nakheel Mall and 6 minutes from Dubai Marina Mall. .This beach hotel is 3.8 mi (6 km) from Aquaventure and 4.4 mi (7.2 km) from Jebel Ali Race Course.

What's nearby

  • Nakheel Mall - 2 min walk - 0.2 km
  • Dubai Marina Mall - 6 min drive - 7.0 km
  • Aquaventure - 7 min drive - 4.7 km
  • Marina Beach - 7 min drive - 6.4 km
  • Mall of the Emirates - 8 min drive - 8.7 km

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • ‪SĀN Beach - ‬17 min walk
  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Depachika Food Hall - ‬3 min walk
  • ‪Joe & The Juice - ‬18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 506 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Great British Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
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Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
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Dukes Palm Royal Hideaway Hotel
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Dukes Palm Royal Hideaway
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Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
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Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1035 reviews
Rating 8 - Good. 202 out of 1035 reviews
Rating 6 - Okay. 80 out of 1035 reviews
Rating 4 - Poor. 39 out of 1035 reviews
Rating 2 - Terrible. 38 out of 1035 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Riya

Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. All of the staff are so friendly and can’t do enough for you. Superb breakfast, one of the best we’ve ever had at a hotel. Would definitely stop again and thoroughly recommend!
Stayed 8 nights in Mar 2025

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 8 nights in Mar 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would happily recommend friends and family to stay here! Everything was great during our trip.
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome with excellent service from Kiara on check in. Beautiful room. Mark was also very helpful. Pool staff very attentive. Breakfast was amazing. We liked the location so close to the Mall. We hope to return. Thank you Dukes for a lovely stay!
Stayed 4 nights in Mar 2025

6/10 Okay

Nicole

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Dukes had generally lovely customer service and a good breakfast. The room is comfy and spacious but I am very well travelled and have never seen such a poorly designed bathroom. There is a fixed glass plate, wall to ceiling that is about 3cm from the bath and so long across, you cannot get to the taps without climbing into the bath and while you are showering the smell from the scum that has built up on the glass but no one could reach to clean without great effort is overpowering. The water from the shower also just runs down the glass and onto the floor. I cannot fathom what they were thinking when this was designed. The trip was with my 4 year old and I didn't find the pool area very conducive or welcoming to small children. No jumping allowed, boring and the pool is too deep for little ones that can't swim. There is no shallow end. The lazy river was also out of action. At breakfast we asked for a table overlooking the fountain, we were there super early and it wasn't busy. We were told the table needed to be wiped and very firmly put elsewhere. Unnecessary and not the go out of your way to please customer service you expect to find in Dubai. All that said, I left my charger behind and thankfully was in Dubai to collect. The process was very easy and I was thrilled they had found and kept it for me. The buggy too and from the hotel/pool was fun..
Stayed 3 nights in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredible, excellent location, excellent breakfast, beautiful furniture, super comfortable bed and pillows, also the bathroom and good shower, highly recommended, thank you Dukes of Palm for my excellent stay.!!
Stayed 5 nights in Mar 2025

8/10 Good

Shellina, Markham

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Georgia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Das Hotel würde ich nicht weiterempfehlen. Das ist kein 5* Hotel, eher ein schlechteres 4*. Sonnenschirme am Strand reichen nicht für die Liegen aus. Die Sommerschirme, die es hat, sind aber sehr beschädigt. Schützen nicht wirklich vor der Sonne. Das Hotel ist an einigen Stellen in die Jahre gekommen. Wir haben 2 gleiche Zimmer gebucht. Das eine paar erhielt ein minderwertigeres Zimmer. Auf Reklammation gaben sie ihnen ein anderes Zimmer, welches jedoch ein Rohrproblem hatte, was dazu führte, dass das Zimmer schlecht riechte. Sie konnten das Problem nur teilweise beheben. Ein anderes Zimmer gab es nicht. Bei der Buchung hiess es, dass wir 25% pro Tag auf Getränke und Essen erhalten würden. Im Hotel hiess es plötzlich nur VIP Gäste. Das stand aber niergends so. Die Zimmer waren sauber, aber es gab kaum Ablagefläche für 2 Köffer.
Stayed 9 nights in Feb 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very approachable and the hotel was maintained in a clean presentable condition
Stayed 9 nights in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Andrey

Stayed 8 nights in Mar 2025

10/10 Excellent

Henette, Matteson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Felicity

Stayed 7 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 5 nights in Feb 2025

8/10 Good

Scott John

Liked: Cleanliness, staff & service
The Dukes has to be the most competitive price for a hotel in Dubai. No, this isn’t the Madinat Jumeirah, but it’s less than have the price. For that the value is exceptional. Staff were friendly and attentive, in particular at guest services and in the all round amazing Khyber restaurant. We will definitely we returning here.
Stayed 6 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It wa an excellent hotel with great staff members
Stayed 5 nights in Feb 2025

10/10 Excellent

Sotiris Nicholas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient for most things. Apart from easy taxi availability, very near to the local tram stop. Excellent breakfast and other onsite restaurants, especially the Khyber for authentic quality Indian cuisine. Only minor criticism is the lack of USB sockets in the bedrooms, and main outdoor pool was few minutes walk from main hotel building.
Stayed 7 nights in Feb 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Janette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few issues I had whilst staying at the hotel. I had no hot water so the first shower was freezing cold. However as soon as i reported it someone came and fixed it. The next thing was access to my room. The key card intermittently worked and then on final night did not work altogether which being late at night was not something you want to wait for security to then come and fix it. However there is alot of good parts for instance the staff are very warm, respectful and courteous. Anything you want they are there. My mother had a birthday and they decorated her room with balloons and cake. It is a nice hotel and would stay there again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Hanh My

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and awesome Full board dining option!
Stayed 6 nights in Feb 2025

6/10 Okay

Danielle

Travelled with family
Disliked: Amenities, property conditions & facilities
Having stayed in this hotel many times, I felt that the standard has slipped. Staff were less attentive, the lazy river was green and unusable and the garden next to the pool was closed on one day for a private event meaning we could not get one of the few sun beds around the pool. The suite we had was nice with a good view over the city but the bath was tiny and quite old looking. The sofa bed was incredibly uncomfortable with a very thin mattress covering the frame. For the price of approx £500 per night it was very expensive for what was provided
Stayed 3 nights in Feb 2025