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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Experience the grandeur of our lobby, featuring a stunning chandelier, comfortable seating, and elegant design.
Enjoy a panoramic view of the city from the comfort of this stylish living room, featuring a sofa, coffee table, and flat-screen TV.
Relax by the pool surrounded by a circular pavilion and city views.
Enter a beautiful atrium with a large glass facade and an illuminated archway.
Beachfront wedding setup with a stunning city skyline view.

Popular amenities

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    ‪2 min walk‬
  • Dubai Marina Mall
    ‪6 min drive‬
  • Aquaventure
    ‪7 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room

8.0 out of 10
Very good
(37 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Studio

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A2C)

  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio

9.4 out of 10
Exceptional
(9 reviews)
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Studio

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A1C)

  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite (2A1C)

  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment (2A1C)

  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Apartment (2A1C)

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Suite (2A1C)

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A2C)

  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

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About the area

Dubai

With a stay at Dukes The Palm, a Royal Hideaway Hotel in Dubai (Palm Jumeirah), you'll be a 2-minute drive from Nakheel Mall and 6 minutes from Dubai Marina Mall. .This beach hotel is 3.8 mi (6 km) from Aquaventure and 4.4 mi (7.2 km) from Jebel Ali Race Course.

What's nearby

  • Nakheel Mall - 2 min walk - 0.2 km
  • Dubai Marina Mall - 6 min drive - 7.0 km
  • Aquaventure - 7 min drive - 4.7 km
  • Marina Beach - 7 min drive - 6.4 km
  • Mall of the Emirates - 8 min drive - 8.7 km

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • ‪SĀN Beach - ‬17 min walk
  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Depachika Food Hall - ‬3 min walk
  • ‪Joe & The Juice - ‬18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury hotel on the beach, with outdoor pool
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 506 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Great British Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 686 out of 1048 reviews
Rating 8 - Good. 206 out of 1048 reviews
Rating 6 - Okay. 80 out of 1048 reviews
Rating 4 - Poor. 38 out of 1048 reviews
Rating 2 - Terrible. 38 out of 1048 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Deceptive meal policy: I prepaid for lunch and dinner, but drinks — including water — were not included. Only low-quality tap water was served at breakfast. Beach service: Guests must carry towels and open heavy umbrellas themselves. Staff was rude and commanding — no courtesy at all. Saturday discrimination: On Saturdays, hotel guests are forced to eat outdoors in 39°C heat, while outside visitors with red wristbands take all indoor tables and receive free drinks and better service. Paying guests wear blue wristbands and are treated as second-class. Poor hospitality: Staff rarely greet guests. Restaurant tables and outdoor chairs were filthy and not cleaned between seatings. Aggressive tipping culture: After every meal, staff chased us with receipts asking for tips — even for prepaid buffets. Room conditions: Dirty carpet, stained towels, filthy balcony, non-functioning TV, very dim bathroom light, unemptied trash, and poor cleaning overall. Spa experience: Staff followed me to my room demanding payment — extremely intrusive. Privacy violation: One morning, staff dumped my personal bag into a trash bag due to a small cream spill — without my consent. Final insult: The night before checkout, they wanted to send someone to my room to remove the minibar. Only after I refused did they agree to charge the deposit. Absolutely no trust, service, or respect. Terrible experience.
Stayed 8 nights in Apr 2025

2/10 Terrible

Azhar

Stayed 4 nights in Jan 2025

10/10 Excellent

Noora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Chitra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Apr 2025

8/10 Good

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dukes, The Palm is an excellent hotel and property. Our room was very well appointed and our cleaning staff went above and beyond.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. Rooms were roomy and clutter free. Beach was lovely.
Stayed 6 nights in Dec 2024

6/10 Okay

karin, PETHACH TIKVA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the trick of asking for paying for drinks even water at dinner and noon meals. why payed a lot of money for full meals morning noon and evening. Include drinks! that not nice Tweak.
Stayed 5 nights in Apr 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great locations and breakfast, staff was very nice. Rooms are in need of complete renovation. Po is better than Atlantis pool.
Stayed 8 nights in Apr 2025

10/10 Excellent

Mikeson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything 😊
Stayed 5 nights in Mar 2025

8/10 Good

Ashvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dukes location was awesome, food amazing, liquor pricing is too much
Stayed 3 nights in Apr 2025

4/10 Poor

Dhaval A

Travelled with family and small children
Disliked: Staff & service
During booking the reservation we had requested the two room be next to each other. instead they put us on two different floors on the first night and the the remaining nights we were on different end of the each other. no options were provided by the staff either for accommodation.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Shoukri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !
Stayed 6 nights in Apr 2025

8/10 Good

Helle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, missing quiet-zones

There were no quiet-zones, missing quietness. Too loud music
Stayed 6 nights in Apr 2025

10/10 Excellent

Ashley George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service. Would have preferred more al a carte dining options rather than buffet.
Stayed 8 nights in Apr 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, amenities
Felt restaurant was well organised, lots of queuing for food and not a lot of room. Dirty plates were left lying around,
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was unbelievable from the moment I checked in until the moment I checked out. I was supposed to have 2 rooms but unfortunately my wife and daughter couldn’t travel due to my daughter taking ill. Christopher who was on reception managed to put me on a higher floor which was very much appreciated under the circumstances. All in all a top 5 star hotel
Stayed 5 nights in Apr 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overall Nice, need TLC

Overall a nice hotel, the Beach Umbrellas need updating as all have rips in and do not stay in place, Hotels.com VIP Reward only available in the hotel bar not all bars on complex, the outside flooring lets the look of the property feel dated.
Stayed 6 nights in Apr 2025

6/10 Okay

Laura

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Pictures look different to the actual rooms. Rooms are very back dated. The rooms weren’t very clean. Pool and beach were lovely but the pools tiles weren’t coming off a lot in the pool. The food is really nice it’s just a let down by the rooms and cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

Mordechay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. My 3rd stay at the Dukes and will always come back
Stayed 4 nights in Mar 2025

10/10 Excellent

Mohammad Usman, BINGLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will use again.
Stayed 8 nights in Apr 2025

4/10 Poor

James

Disliked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Tykee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, I think the pool should be open a lil later
Stayed 5 nights in Apr 2025