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Sofitel Dubai The Palm Resort & Spa

Property class: 5 and above

Photo gallery for Sofitel Dubai The Palm Resort & Spa

Exterior
Property video
Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)
Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only
Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
East Crescent Road, Dubai, 55558
  • Place, Aquaventure
    ‪3 min drive‬
  • Place, Lost Chambers Aquarium
    ‪7 min drive‬
  • Place, Burj Khalifa
    ‪30 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪42 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(27 reviews)
  • Sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony (Palm View)

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(26 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(12 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

Luxury Twin Room, 2 Single Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

Club Suite, 1 King Bed with Sofa bed, Club lounge access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • Sea view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

Club Suite, 2 Bedrooms, Club lounge access, Sea View (Opera)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Classic Room

Classic Room

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom, Kitchen, Sea View

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • Beach view
  • 491 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Suite, 4 Bedrooms, Terrace (The Palm)

Suite, 4 Bedrooms, Terrace (The Palm)

Suite, 4 Bedrooms, Terrace (The Palm)

  • Beach view
  • 451 sq m
  • 4 bedrooms
  • Sleeps 9
  • 3 King Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Apartment, 3 Bedrooms, Kitchen, Sea View

Family Apartment, 3 Bedrooms, Kitchen, Sea View

Family Apartment, 3 Bedrooms, Kitchen, Sea View

  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Atlantis, The Palm
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.7 out of 5, Exceptional, 1,684 reviews
The price is NZ$846
includes taxes & fees
28 Apr - 29 Apr
Atlantis, The Palm

About the area

Dubai

With a stay at Sofitel Dubai The Palm Resort & Spa in Dubai (Palm Jumeirah), you'll be within a 5-minute drive of Aquaventure and Lost Chambers Aquarium. .This beach resort is 8.2 mi (13.2 km) from Marina Beach and 8.9 mi (14.3 km) from Burj Al Arab.
View more Resorts in DubaiOpens in a new window

What's nearby

  • Aquaventure - 3 min drive - 1.7 km
  • Lost Chambers Aquarium - 7 min drive - 2.0 km
  • Burj Al Arab - 20 min drive - 16.9 km
  • Dubai Mall - 30 min drive - 31.0 km
  • Burj Khalifa - 30 min drive - 30.7 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪The World Eatery - ‬6 min walk
  • ‪Estiatorio Milos Dubai - ‬9 min walk
  • ‪Starbucks / ستاربكس - ‬16 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Sofitel Dubai The Palm Resort & Spa offers 546 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 546 guestrooms featuring iPod docking stations and minibars. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Manava, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This resort has 13153 square feet (1222 square meters) of space consisting of a conference center and 9 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Laguna Lounge - Onsite theme restaurant. Open daily.
Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (13,153 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 368.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2500
  • New Year's Eve (December 31) Gala Dinner per child: AED 1750 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Rollaway bed fee: AED 368.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
Property Registration Number 690501

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 964 out of 1286 reviews
Rating 8 - Good. 182 out of 1286 reviews
Rating 6 - Okay. 69 out of 1286 reviews
Rating 4 - Poor. 34 out of 1286 reviews
Rating 2 - Terrible. 37 out of 1286 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Atif

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, room was spacious and clean. Access to beach was excellent.
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Beautiful location and staff were great - Club suite with lounge access was wonderful.
Stayed 11 nights in Jan 2026

8/10 Good

Rupa

Liked: Amenities
Really friendly staff at the hotel, although the rooms could have been cleaned better given the brand name, overall a very pleasant stay
Stayed 5 nights in Jan 2026

10/10 Excellent

Anne

Stayed 6 nights in Jan 2026

10/10 Excellent

Amrik

great rooms and facilities,
Stayed 7 nights in Jan 2026

8/10 Good

Fisun, Ilford

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean good rooms spacious. Good food. Staff very helpful. Good private beach walking distance
Stayed 5 nights in Jan 2026

10/10 Excellent

Rosina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, very clean, friendly staff but have to walk long way to use a toilet. Overall excellent
Stayed 4 nights in Jan 2026

8/10 Good

Fazal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

4/10 Poor

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was very nice , staff helpful , the manager was lovely and very understanding He hotel is a family hotel .. a huge children’s playground … so not ideal if you want peace and quite !
Stayed 6 nights in Jan 2026

10/10 Excellent

Ronald, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property.
Stayed 5 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Jan 2026

10/10 Excellent

Aminmohamed

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Cathy Rebecca

Stayed 7 nights in Dec 2025

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 4 nights in Jan 2026

10/10 Excellent

Ashar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes amazing
Stayed 5 nights in Jan 2026

8/10 Good

Rajat

Travelled with family
Liked: Staff & service, amenities
Amenities were very good within the resort. Most restaurants are good but we found Maanava great for dinner. We were pleasantly surprised to see the options and variety of cuisines on offer. We stayed in a one bed apartment that was big enough for our family of 4 with 2 kids. A practical consideration would be to raise the separation between shower area and rest of the bathroom. Everyday a huge amount of water would just come out of shower after each shower. Second consideration should also be to put more towel rails (perhaps heated) in the area so that people could spread their wet towels that can be reused easily. Kitchen area lacked any cutleries but their were items available for cooking. On day 3 of our stay there was a terrible smell throughout the bedroom of the apartment which was later pointed by another lady residing in the same wing. We did report this but they just apologised.
Stayed 5 nights in Dec 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great vibe, great service.
Stayed 3 nights in Jan 2026

2/10 Terrible

Daliah

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid This Hotel – Hygiene, Food Safety & Integrity Completely Failed I have stayed at many Sofitel properties worldwide, but this was by far the worst experience I have ever had with the brand. We were checked into a room that was visibly dirty: heavy dust everywhere, broken fixtures, clearly not cleaned before arrival. Photos and videos show the exact condition in which the room was handed over. On the first night, shortly after arrival, I ordered a Wagyu burger via room service. It was served incorrectly and caused severe gastrointestinal illness (including diarrhea) — an alarming food safety failure for a supposed five-star hotel. The night manager personally came to the room, visibly distressed, and said verbatim: “Madam, if I would be in your shoes, I would turn the hotel upside down.” We were explicitly promised that the meal causing the illness and all food & beverage from the first night would not be charged. At checkout, the hotel still charged us — and management later denied that this promise was ever made, effectively implying we were lying. This is not a one-off mistake. It is a pattern of: • poor hygiene, • unsafe food handling, • broken promises, • and zero accountability. Think twice before booking. There are far better options at this price point.
Stayed 6 nights in Jan 2026

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb. In particular Brighton and Thang were amazing
Stayed 6 nights in Jan 2026

10/10 Excellent

Dominic

Amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Stayed 5 nights in Oct 2025

8/10 Good

Muneer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ugochi

Stayed 2 nights in Dec 2025

10/10 Excellent

Dr Bonnie, Middletown

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Sofitel, Dubai, The Palm. Great staff, very welcoming and friendly. The restaurants were all great! The breakfast selection is outstanding and so delicious!! We loved the heated pool which was very relaxing. The pool area is beautiful as are the lobby and main areas. We had a suite which we loved! It has a kitchen and washer/dryer, also 2 bathrooms and a beautiful balcony to enjoy a morning coffee. Overall a great and relaxing experience. Thank you!
Stayed 5 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've been before and love it here. The only disappointment was the Palm View room we'd paid for was not provided. We were atuck facing the side of a building which was not at all ideal. But the staff are great, everything else all good
Stayed 4 nights in Dec 2025