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The Retreat Palm Dubai MGallery by Sofitel

5.0 star property

Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

Outdoor pool, pool umbrellas, pool loungers
Property video
Exterior
Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Palm Jumeirah, Dubai, Dubai, 0
  • Place, Aquaventure
    ‪6 min drive‬
  • Place, Burj Khalifa
    ‪32 min drive‬
  • Place, Dubai Mall
    ‪32 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room with Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room with Balcony

8.0 out of 10
Very good
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room with Balcony, Palm Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room with Balcony, Palm Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room with Balcony, Partial Palm Sea View

Deluxe Room with Balcony, Partial Palm Sea View

Deluxe Room with Balcony, Partial Palm Sea View

7.8 out of 10
Good
(8 reviews)
  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room with Balcony, Palm Sea View and Club Lounge Access

Premium Room with Balcony, Palm Sea View and Club Lounge Access

Premium Room with Balcony, Palm Sea View and Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
C Central Resort the Palm
  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
4.2 out of 5, Very good, 630 reviews
C Central Resort the Palm

About the area

Dubai

With a stay at The Retreat Palm Dubai MGallery by Sofitel in Dubai (Palm Jumeirah), you'll be within a 10-minute drive of Aquaventure and Lost Chambers Aquarium. .This beach hotel is 9.3 mi (14.9 km) from Marina Beach and 9.9 mi (16 km) from Burj Al Arab.

What's nearby

  • Aquaventure - 6 min drive - 2.7 km
  • Lost Chambers Aquarium - 10 min drive - 3.0 km
  • The Pointe - 10 min drive - 5.0 km
  • Palm Jumeirah Mall - 13 min drive - 7.3 km
  • AURA SKYPOOL Dubai - 13 min drive - 7.7 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 7 min drive
  • Dubai Intl. Airport (DXB) - 44 min drive

Restaurants

  • ‪Cloud 22 - ‬5 min drive
  • ‪Nobu By The Beach - ‬5 min drive
  • ‪Starbucks / ستاربكس - ‬8 min drive
  • ‪Ariana’s Persian Kitchen - ‬5 min drive
  • ‪La Maison - ‬5 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

Luxury hotel on the beach, with outdoor pool
The Retreat Palm Dubai MGallery by Sofitel offers 255 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Make yourself at home in one of the 255 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Vibe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Vibe - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Bait Al Nakhla - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Chapters - Onsite café. Open daily.
Ripples - Onsite diner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bait Al Nakhla
  • Chapters
  • Ripples
  • Vibe

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Motor boating
  • Outdoor padel court
  • Outdoor pool
  • Sauna
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 332 out of 590 reviews
Rating 8 - Good. 151 out of 590 reviews
Rating 6 - Okay. 55 out of 590 reviews
Rating 4 - Poor. 25 out of 590 reviews
Rating 2 - Terrible. 27 out of 590 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

SANELA

Liked: Cleanliness, property conditions & facilities
Amazing resort
Stayed 1 night in Oct 2025

10/10 Excellent

Mersiha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 11 nights in Oct 2025

2/10 Terrible

kanmani

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Seyedeh Negar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool was so clean and nice, beach area was clean. The only thing that could be better was the quality of food and friendliness of staffs at the bar by the pool
Stayed 9 nights in Oct 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 9 nights in Oct 2025

6/10 Okay

Jason

Disliked: Property conditions & facilities
Run down
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariana

Stayed 15 nights in Sep 2025

10/10 Excellent

Nataliya

Stayed 6 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, will be booking again when I come next year... Staff are polite and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zoren

Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 2 nights in Sep 2025

8/10 Good

G

Travelled with family
Liked: Cleanliness, staff & service
Great location Friendly staff
Stayed 6 nights in Aug 2025

10/10 Excellent

MWail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful throughout the stay. My wife and i would definitely stay here again.
Stayed 4 nights in Aug 2025

10/10 Excellent

ARPITA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent in all part, best staff ever came across, always there to help even go further to help, room cleaner where best in every way. I would love to go back again and again. throughout the stay every day rooms are fresh and clean. I would recommend to any one who want good experience.
Stayed 6 nights in Aug 2025

6/10 Okay

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
I had 1/2 board package. If you want a cup of tea (tea bag and hot water) with your lunch or dinner, you get slugged $9AUD. Coffee and tea is not included. Absolute gouge. Will never stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

zerui

Liked: Cleanliness, staff & service, property conditions & facilities
It is far beyond my expectation.
Stayed 1 night in Aug 2025

4/10 Poor

Mobashir

Stayed 14 nights in Jul 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I love, but the most the massages
Stayed 6 nights in Jul 2025

10/10 Excellent

Sarah Louise, Devizes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Quiet and great facilities. All staff were great! Will be back!
Stayed 5 nights in Jul 2025

10/10 Excellent

VALMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing staff
Stayed 11 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

abdulrahman

Stayed 3 nights in Jun 2025