Within the first 1/2 hour of checking in.
Room did not have a dresser..no towels..went to reception area, was told that someone will bring a dresser to the room..now my key card did not work..went back to receptionist,,,new key card...again not working...changed rooms...new room, no tv, no garbage can...change room again...in new room, no hangers, no garbage can, no towels, television not working, went to receptionist complaining, she wanted me to change rooms, I said that the right thing to do is to make sure everything is in working order well stocked before assigning a room to a guest. A few minutes later 3
employees came up and delivered towels, garbage can and 3 that worked on the television. Eventually they figured out that the remote that was there did not belong to the television. Now, they would go around and try to find one. They finally did. a couple of hours later, i was going to meet a family member in the lobby, I was sitting for about 20 minutes, I could not believe the characters that were arriving. Young men with slippers and pants , young ladies with shower caps, another with a blanket on her shoulders...in the short time that i was in the lobby, about 25 persons walked in and no one asked to see if they were guests or not. Security is an issue. When my family member arrived, he was afraid to park his car, there were a small group of men in the parking area, The next morning, ,my 95 year old mother and I checked out of the nightmare hotel.