Gramercy accommodation with spa

We liked the central location to most of the activities we hoped to enjoy. The stay would have been better if we had access to water. The two water bottles were not generous enough. We could only find one water fountain in the building and it was not working for us to refill the water bottles. Please fix the water fountain.

Small rooms but comfortable beds. Close to everything. Great location.

This was such a great hotel in many ways! The location is awesome, the in-hotel restaurants are accessible and spacious and there are lots of fun activities e.g. happy hour in the lobby etc. We have Marcos who checked us in and he was the best- friendly, helpful, and efficient! He remembered me the next few days and always said hi to me too- which I thought was particularly nice! We had a suite for 4 adults- which was perfect for us. It was a nice room and very spacious and the bathroom was clean.

Super friendly. Very nice and clean. Good location close to Times Square.

The room was a little dark and dingy and are view was terrible…of some sort of shaft with equipment.

Room was clean and comfortable. Staff was friendly and helpful. Restaurant has a great menu and staff