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The building is beautiful and the staff was so friendly and helpful. Parking was very convenient with a covered area to unload and reload. I would definitely recommend this hotel and stay here again.

The included breakfast is delicious and the bar in the hotel is really cute

Yes

The bed was extremely uncomfortable. And the bed cover was very thin ( so you get cold during the night. We were hearing people from the room next to ours and who ckecked in at midnight with a baby talking and laughing loudly through the thin walls and we couldn't sleep. We had to call the front desk 3 times from midnight to 1h30 and same problem. The table in the room was dirty when we arrived and full of fingerprints. Toilet blocked. I do not recommend this hotel at all. There are so many other and way way better hotels in New York.

We thoroughly enjoyed our stay at the Hyatt Regency Times Square. Everything in the hotel was immaculate and the staff were all kind and helpful. The room was spacious and very comfortable. We will definitely stay there again.

The room was clean and quiet. The bed was comfortable. Great location. My only complaint is they charge a $35 per night resort fee. You can spend the resort fee at the hotel restaurants, but we were away from the hotel most of the time so it was just another cost. I wish they would ditch the fee.