Family accommodation in Harlem

The staff makes this property! They were excellent! It’s a busy area with people coming and going all the time. The staff does an excellent job smoking, greeting you and every person that walks in the door. Just a friendly smile in a city where most people keep their heads down in a hurry to get to the next big thing… it was appreciated. It is on a dark street. Lighting could be better but the location off Times Square was awesome. I felt safe in the hotel. Elevators are locked to only guests and staff.

The front desk staff were efficient and friendly

Only thing was too long line at arrival. We were tired. Everything else was fine. I loved the pillows, we all did. Also towel quality was good. We are satisfied all in all

Great stay

The staff at check in was very nice.

Excellent! I wish I could’ve gotten the room with the terrace. Awesome view from the terrace.