Compare Hotels with Parking in Kenner

This is the third time my family and I have stayed at the A/C. Housekeeping missed critical points when refreshing the room. The phone in the room never had a dial tone to call the front desk. The building needs foundation work as the flooring in our room has caulk to disguise the cracks. Also the valet wait was unbearable- often there was only one guy working. When we arrived the first room they gave us had not been cleaned from the prior occupants.

Not sure why reviews I read said was clean. Got to our room, not vacuumed well, toilet seat loose, tub enamel chipped, mirror looked broken on edges. Asked for room change. Front desk staff apologized and immediately moved us. New room again not vacuumed well, tub looked dirty on bottom. Went back down and again front desk apologized and immediately sent house keeping up. Windows thin, was on 15th floor and could hear all the noise out in street. Could hear people in room next to us. Had a room where you could do adjoining and could see the light of room next to us under the door. Battery in door lock died, had to get someone up to fix. They did fix right away. Definitely not a place you want to stay.

Adorable place and staff was wonderful! Would definitely go back

wonderful atmosphere

The front desk staff was excellent however the facility was only fair. TVs did not work, telephones did not work, and there were paint chips and spots on the bathroom floors. I chose La Quinta because of previous experience with several of La Quinta locations across the country, but this one needs an overhaul. It is not up to previous standards. I did not have any contact with housekeeping. As stated the desk staff are an asset but as the saying goes, they’re doing the best they can with what they have to work with.

None of the remote blinds in the room worked, so it was too dark during the day and too bright while we were trying to sleep. Everything else was okay. Beds weren’t horrible, but not great either,