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Silvretta Parkhotel

4.0 star property

Photo gallery for Silvretta Parkhotel

Front of property – evening/night
Piano bar
Reception
Family Room
2 restaurants, lunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Spa

Explore the area

View map
Landstrasse 190, Klosters-Serneus, GR, 7250
  • Place, Lake Davos
    ‪11 min drive‬
  • Place, Davos Klosters
    ‪12 min drive‬
  • Place, Davos Congress Centre
    ‪13 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Suite

Exclusive Suite

Exclusive Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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Front of property
Seven Alpina Boutique Hotel
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 34 reviews
Seven Alpina Boutique Hotel

About the area

Klosters-Serneus

With a stay at Silvretta Parkhotel, you'll be centrally located in Klosters-Serneus, within a 15-minute drive of Davos Klosters and Klosters Church. .This family-friendly hotel is 0.3 mi (0.5 km) from Klosters Lido Pool and 0.3 mi (0.5 km) from Ski Lift Klosters - Gotschnagrat.

What's nearby

  • Klosters-Madrisa Gondola - 4 min drive - 2.4 km
  • Davos Skiing Ressort - 10 min drive - 10.1 km
  • Lake Davos - 11 min drive - 8.0 km
  • Davos Klosters - 12 min drive - 11.1 km
  • Davos Congress Centre - 13 min drive - 11.8 km

Getting around

  • Klosters Platz Station - 6 min walk
  • Zurich Airport (ZRH) - 114 min drive

Restaurants

  • ‪La Muña - ‬11 min drive
  • ‪Restaurant Strandbad - ‬12 min drive
  • ‪Nuts & Co Bar - ‬11 min drive
  • ‪Wynegg Restaurant / Hotel - ‬2 min walk
  • ‪Alp Garfiun - ‬12 min drive

About this property

Silvretta Parkhotel

Ski hotel with 2 restaurants and a full-service spa
Silvretta Parkhotel offers 84 accommodations with fireplaces and minibars. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Klosters-Serneus hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Beauty & Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Treat yourself to a stay in one of the 84 guestrooms, featuring fireplaces and heated floors. Flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). You'll be on the slopes in no time with the ski shuttle (surcharge).
Grab a bite at Stübli, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Klosters-Serneus? This hotel has 2583 square feet (240 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10 AM.
Stübli - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Piano Bar - This piano bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 18 per night)
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle (surcharge)
  • Parking on site (CHF 10 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Piano Bar
  • Stübli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,583 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Fireplace
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between April 07 and May 29.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 65.0 per day
Cribs (infant beds) are available for CHF 35.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 10 per day (in/out privileges)
  • Nearby parking fee: CHF 18 per night
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 35.0 per stay
  • Rollaway bed fee: CHF 65.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Silvretta Parkhotel Hotel Klosters-Serneus
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel
Silvretta Parkhotel
Silvretta Parkhotel Hotel
Silvretta Parkhotel Klosters-Serneus
Silvretta Parkhotel Hotel Klosters-Serneus

Reviews

Silvretta Parkhotel Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 18 out of 48 reviews
Rating 8 - Good. 20 out of 48 reviews
Rating 6 - Okay. 9 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and excellent dining Beautiful city
Stayed 3 nights in Mar 2025

6/10 Okay

Palle

Stayed 7 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

David

Stayed 10 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and beautiful location right next to a rushing stream. Clearly an older weathered property but everything in good working order. The street passing in front was completely dug up but no one working on it during our stay. Immediately adjacent to a great walking/biking path following the rushing stream into an Alpine valley with massive mountains on either side. Easy walk into the small town.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service
Lovely hotel in a great location. Rooms spa just. Overall very clean and well run. Staff are very friendly. Only complaint, 20chf charge per night to use secure parking which was not notified beforehand.
Stayed 2 nights in Jun 2023

8/10 Good

Ciaran

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Welcoming

Lovely hotel staff, very welcoming and accomodating. Good location and cosy hotel.
Stayed 7 nights in Mar 2023

10/10 Excellent

Suchada, APO AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for snowboarding. Very close to the cable cars!
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klosters is a lovely little town and the hotel is centrally located. We were disappointed on our arrival that there was no car parking available at the hotel and no one to help us and it was snowing heavily. "Parking Available" is advertised on hotels.com however it is not free outside the hotel and not listed until the fine print. Likewise it is listed this hotel offers a kids club- and not until the fine print is it explained there is (a huge cost). Breakfast buffet is good- children's ski school and lift also close.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Ok hotel but dated

The hotel has good facilities but needs renovation. Close to ski lift, 5mins walk. Breakfast was ok.
Stayed 2 nights in Mar 2018

6/10 Okay

ed, salisbury, uk

Liked: Staff & service
Disliked: Cleanliness, room comfort

Good location but expensive

Helpful staff, good location and facilities but rooms are not what i would expect for a 4* hotel with a 4* price
Stayed 5 nights in Feb 2018

6/10 Okay

Richard, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities

Room was not really four-star quality

The Silvretta has several points in its favour - the staff are lovely, the location is very convenient, and the food and drink were consistently good. But we were disappointed in the quality of our room, which was small and poorly laid out; the furniture and decoration were cheap-looking and dated. We found unsightly dangling electricity cables, wardrobe doors that couldn't be opened without them hitting the bed, a collapsing shower curtain, and on occasion an unpleasant smell from the sink drain. Klosters is a very expensive place to stay, and these things - minor issues in themselves - made us feel we weren't getting good value for money. I wouldn't rule out staying at the Silvretta again, but only if I could find a deal that involved paying three-star prices, rather than four-star prices.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel

Das einzige was mich gestört hat, war die doch sehr laute Lüftung im Badezimmer die los ging sobald man das Licht einschaltete. Aber sonst war wirklich alles perfekt. Wenn wir wieder auf Klosters kommen sollten, dann ganz sicher wieder in dieses Hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War tip top
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not there anymore

I got room from the first floor. No views, room was spacious but that was the only positive thing to say. They need to start updating the the rooms and hotel. Every time I walked into the room, the hallway (next to kitchen) had uncomfortable smell. Breakfast was a nice surprise.
Stayed 1 night in Mar 2025

10/10 Excellent

Susanna

Stayed 4 nights in Feb 2025

10/10 Excellent

Katrin

Stayed 1 night in Jan 2025

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran sitio para ir en navidades con familia

Hotel muy bien ubicado, con un servicio de amabilidad exquisita y muchas facilidades. Sitio idílico. Estancia fantástica. Desayuno muy bueno y completo.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes Restaurant und tolles Frühstück
Stayed 2 nights in Mar 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jederzeit gerne wieder.
Stayed 1 night in Dec 2023

8/10 Good

Murat

Stayed 1 night in Jul 2023

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022