Mayfair luxury accommodation

Our waitress highly recommended the French toast. when it arrived, it was ONE slice. The person who received it told the waitress he was still hungry.. She shrugged it off. We had to ask for a refill of coffee 3 times to three different people. When it finally arrived we were finished eating so we had a few sips of it. I was treating an ex-Ambassador and his wife to breakfast. It was embarrassing. However, I did not want to argue the charge in front of them. It was 21.99 pounds for the cofee. Almost $30 for the refill.

Booked a room as a treat for my mums 60th. Can not fault the room or the wider hotel in general, a rare place that is truly special and worth the price (unlike some other hotels in London cough cough The Ritz). Staff are incredibly helpful and the free welcome drinks and little touches such as a mini birthday cake in the room really make it special. I would say some of the cocktails in the bar are hit and miss considering most are £25. The negroni is one of the best I’ve ever had but others just taste like ones I’ve had at much cheaper places. Very minor but the shampoo bottles in the bathroom are not plastic and made of ceramic, if you drop one and it lands on your foot it could do some damage, Like what nearly happened to my mum. All in all well worth the price and really deserves its reputation as one of the best hotels in the world.

Bar in lobby was somewhat noisy. Front desk staff/concierge were all very nice and helpful.

Great hotel in the middle of Mayfair. Great location in a very good restaurant for breakfast

We had a wonderful 2 night stay for our wedding anniversary. The staff were lovely and welcoming and kindly marked the occasion for us. Breakfast is excellent too.

Best place to stay with best staff in London.