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Arrow on Spencer

4.0 star property

Photo gallery for Arrow on Spencer

Two Bedroom Penthouse (PQ2S) | Terrace/patio
View from property
Exterior
Four Bedroom Penthouse (PQ7S)
Three Bedroom Penthouse (PQ4S) | Private kitchen

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Parking available
  • Gym
  • Laundry
  • Air conditioning

Explore the area

View map
585 La Trobe Street, Melbourne, VIC, 3000
  • Marvel Stadium
    ‪7 min walk‬
  • Melbourne Central
    ‪12 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Deluxe One Bedroom Apartment (QS)

Deluxe One Bedroom Apartment (QS)

Deluxe One Bedroom Apartment (QS)

8.4 out of 10
Very good
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment (Q)

Standard Apartment (Q) | Bathroom

Standard Apartment (Q)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Apartment (Q4S)

Three Bedroom Apartment (Q4S) | Living area

Three Bedroom Apartment (Q4S)

  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Deluxe 2 Bedrooms Apartment (Q2S)

Deluxe 2 Bedrooms Apartment (Q2S)

Deluxe 2 Bedrooms Apartment (Q2S)

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Four Bedroom Penthouse (PQ7S)

Four Bedroom Penthouse (PQ7S) | Living area

Four Bedroom Penthouse (PQ7S)

  • 180 sq m
  • 4 bedrooms
  • Sleeps 9
  • 1 Queen Bed and 7 Twin Beds

View all photos for Three Bedroom Penthouse (PQ4S)

1 bedroom, individually furnished, desk, laptop workspace

Three Bedroom Penthouse (PQ4S)

  • 140 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Two Bedroom Penthouse (PQ2S)

Two Bedroom Penthouse (PQ2S)

Two Bedroom Penthouse (PQ2S)

  • 85 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

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About the area

Melbourne

A stay at Arrow on Spencer places you in the heart of Melbourne, within a 10-minute walk of Marvel Stadium and Collins Street. .This hotel is 0.5 mi (0.9 km) from Queen Victoria Market and 0.6 mi (1 km) from Melbourne Central.

What's nearby

  • Marvel Stadium - 7 min walk - 0.6 km
  • Collins Street - 9 min walk - 0.8 km
  • Queen Victoria Market - 10 min walk - 0.9 km
  • Melbourne Central - 12 min walk - 1.0 km
  • Crown Casino - 14 min walk - 1.2 km

Getting around

  • Southern Cross Station - 6 min walk
  • Flagstaff Station - 6 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Coffee Rush - ‬3 min walk
  • ‪My Lost Piece - ‬3 min walk
  • ‪Angliss Restaurant - ‬2 min walk
  • ‪Atria - ‬2 min walk
  • ‪GogiMatcha - ‬3 min walk

About this property

Arrow on Spencer

Hotel with a fitness center, a short walk to Marvel Stadium
Arrow on Spencer offers 33 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 33 individually furnished guestrooms, featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service.
Featured amenities include express check-out, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Arrow Spencer Hotel Melbourne
HarbourView Apartment Hotel Melbourne
HarbourView Melbourne
HarbourView Apartment Melbourne
HarbourView Apartment
Arrow Spencer Hotel
Arrow Spencer Melbourne
Arrow Spencer
Arrow Spencer HarbourView Apartment Hotel Melbourne
Arrow Spencer HarbourView Apartment Hotel
Arrow Spencer HarbourView Apartment Melbourne
Arrow Spencer HarbourView Apartment
Arrow on Spencer Hotel
Arrow on Spencer Melbourne
Arrow on Spencer Hotel Melbourne
Arrow on Spencer (HarbourView Apartment Hotel)

Arrow on Spencer Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 150 out of 1000 reviews
Rating 8 - Good. 406 out of 1000 reviews
Rating 6 - Okay. 258 out of 1000 reviews
Rating 4 - Poor. 125 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

mel

Travelled with family
Maybe I didn’t see the information about how to find the hotel. I had to ask a hotel close by where to find it. Outside facade says Harbourview. Location is great. Trams really close by, not to mention Marvel stadium is walking distance.
Stayed 2 nights in May 2025

4/10 Poor

Taylor

Arrived at property and was told my booking had been moved to another property (Arrows on Swanston). When I got to the other property I had to wait 2 hours for a room which although looked clean the carpets were filthy and had an odour.
Stayed 2 nights in Apr 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great size apartment for an adult family, very convenient for transport. Easy parking
Stayed 1 night in Mar 2025

2/10 Terrible

Simon

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Close to Southern Cross Station and circle trams. Several good eateries a block or two away. Staff very welcoming and helpful. Felt secure overnight.
Stayed 2 nights in Mar 2025

4/10 Poor

Norman

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Initially difficulty getting key. I arrived at 4.45pm to find office closed. Trying the three numbers given , no response. Eventually got someone. Someone had to let me into building so I could get mobile number. All sorted but not a good introduction. Room was okay. Plenty of hot water. Windows looked onto brick wall and pigeons kept cooing. Place needs an update. I will not stay again
Stayed 5 nights in Mar 2025

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Moses

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with our stay. In particular the staff were very helpful. In the first attempt we thought the lift was not functional and we used the stairs. Turns out the button just needs a firmer press.
Stayed 1 night in Jan 2025

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old and outdated. It smelt and was grotty. There was a distinict stale cigarette smell in the room and not very clean. The layout wasnt liveable thank god we only had one night. I dont mind staying in budget places but not when i paid a premium price. I could have had 2 nights at crown for what we paid for one night in this place. We will never stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, room comfort

One night stay

Got upgraded to a penthouse suite, which was nice, Hotel is a little dated but was clean and comfortable for a one night stay, the price was good value for money, compared to other Hotels in Melbourne, but if you are looking for something a bit more modern, this would may not be for you,
Stayed 1 night in Jan 2025

10/10 Excellent

Raziya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Brisbane

Excellent position for access to the city. Could do with a repaint and dishwasher wasn’t working but it was lovely to be in a residential setting, very quiet, easy access to shops.
Stayed 1 night in Nov 2024

4/10 Poor

monique

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
definitely need some proper curtains on the windows, along with new pillows and a bed that doesn’t fall over
Stayed 2 nights in Dec 2024

4/10 Poor

Amanda, Warrnambool

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Badly run down, not clean and reception only open till 5.00pm
Stayed 1 night in Nov 2024

4/10 Poor

marian

Disliked: Cleanliness, property conditions & facilities

If you like pigeons

Small room with a window facing concrete wall. All that can be seen outside the window is pigeon poo. Room very hot and stuffy. Woken by pigeons before 6am. Bathroom mouldy and not clean.
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Staff & service
Overall ok!! Very close to Marvel stadium and the guy at the front desk was very nice! The overall place like I said was ok but if you can find somewhere else I would!
Stayed 1 night in Oct 2024

4/10 Poor

Ryleigh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I visit Melbourne. It is so central to everything I need and the apartments are very good
Stayed 2 nights in Oct 2024

8/10 Good

Sinclair

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. No noise all evening. Only negative was reception closed 4:45 when it said it was open till 5. We knocked on window and the person helped us but you could tell he wanted to leave. It wasn’t till I got to the room that I saw they’d emailed me instructions for retrieving key cards.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities

You get what you pay for...

Basic, run down and cockroaches in the kitchen, carpet needed a serious deep clean as full of dirt, bathroom grates needed a good scrub, balcony covered in bird droppings. Fire alarm went off on second night, barely heard it in the room, luckily one person heard and woke the rest, however an alarm was left continuously going for 2 days straight after. You get what you pay for, definitely won't be staying again, barely what I'd class as a 2 star hotel, these 5 star reviews are totally paid for.
Stayed 6 nights in Oct 2024

4/10 Poor

Debra

Stayed 1 night in Aug 2024

2/10 Terrible

Anish

Disliked: Cleanliness, staff & service, amenities
Very unworthy . I asked the receiptionist for the adjustment of the booking made mistakenly on 20 june to transfer to 6 th june . I went to the premises and came to know they had room . But he said he didnot want to transfer as they had no room. So poor and customer unfriendly hotel. I recommend anyone who is going over there . Do not go
Stayed 1 night in Jun 2024

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels i stayed at. The TV was located in a seperate area away from the bed, which meant that there was no option to watch the television while in bed. The place itself was very tacky. And the hot water ran out in about 5 minutes. Absolutely terrible experience
Stayed 1 night in Aug 2024

6/10 Okay

Darrell

Travelled with family
Liked: Cleanliness
The tv wifi was not connected to it. Run out of toilet paper
Stayed 1 night in Aug 2024