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Aparthotel

Quay West Suites Melbourne

5.0 star property

Photo gallery for Quay West Suites Melbourne

Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen) | View from room
Premium Apartment, 3 Bedrooms, Balcony
Indoor pool
Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen)
Premium Apartment, 2 Bedrooms, Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View map
26 Southgate Avenue, Southbank, VIC, 3006
  • Place, Melbourne Arts Centre
    ‪2 min walk‬
  • Place, National Gallery of Victoria
    ‪3 min walk‬
  • Place, Crown Casino
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • River view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony, City View

  • City view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Premium Apartment, 2 Bedrooms, Balcony

Premium Apartment, 2 Bedrooms, Balcony

  • 90 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Premium Apartment, 3 Bedrooms, Balcony

Premium Apartment, 3 Bedrooms, Balcony

  • 162 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Studio, 2 Single Beds, Kitchenette

Premium bedding, down duvets, in-room safe, laptop workspace

Studio, 2 Single Beds, Kitchenette

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Melbourne

With a stay at Quay West Suites Melbourne in Melbourne (Southbank), you'll be steps from Melbourne Arts Centre and 5 minutes by foot from National Gallery of Victoria. .This luxury aparthotel is 0.9 mi (1.5 km) from Melbourne Convention and Exhibition Centre and 1 mi (1.6 km) from Crown Casino.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Arts Centre - 2 min walk - 0.2 km
  • National Gallery of Victoria - 3 min walk - 0.3 km
  • SEA LIFE Melbourne - 12 min walk - 1.0 km
  • Crown Casino - 14 min walk - 1.2 km
  • Rod Laver Arena - 15 min walk - 1.3 km

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Arbory Bar & Eatery - ‬6 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Time Out Fed Square - ‬6 min walk
  • ‪Chocolate Buddha - ‬6 min walk
  • ‪Transport Hotel - ‬6 min walk

About this property

Quay West Suites Melbourne

Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 109 guestrooms featuring microwaves and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of Quay West Suites Melbourne, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jarrah Bar and Terrace - This bar specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Pool/Spa

  • Hot tub
  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 35 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Free cot

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: AUD 80 per night

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station
  • On a river

Things to do

  • Bicycle rentals
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 109 units
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 80.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 per person
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quay Suites Aparthotel

Quay Suites Aparthotel Melbourne West

Quay West Suites Melbourne

Quay West Suites Melbourne Aparthotel

Quay West Suites Aparthotel

Quay West Suites

Quay West Suites Melbourne Southbank

Quay West Suites Melbourne Aparthotel

Quay West Suites Melbourne Aparthotel Southbank

Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 1073 reviews
Rating 8 - Good. 239 out of 1073 reviews
Rating 6 - Okay. 46 out of 1073 reviews
Rating 4 - Poor. 18 out of 1073 reviews
Rating 2 - Terrible. 7 out of 1073 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Theodore, Darley

Travelled with partner
Liked: Cleanliness, amenities
Receptionist must make it very clear with the instruction they give you when telling customers about the parking as there are other parking places where I was told to go. As I was running late for an appointment I had to leave my vehicle in the wrong parking and when I called I was told that yes many customers make the same mistake. When I mentioned clearer instruction I got a sorry and an extra out of pocket car park fee.
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Feb 2026

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
The suite was clean and very well fitted out
Stayed 3 nights in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
First stay here , this was a great visit, location perfect on Southbank, reception staff impeccable, noting a birthday stay and gifted bubbly and chocolates . Upgraded suite, unit very clean, adequate fridge stock etc, strongly recommended, avoid Aust Open period if possible as extremely expensive across the city
Stayed 3 nights in Jan 2026

10/10 Excellent

Tamara Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was amazing
Stayed 3 nights in Jan 2026

4/10 Poor

James

Stayed 4 nights in Jan 2026

10/10 Excellent

ASAKO

Stayed 3 nights in Jan 2026

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, staff were lovely and easy to deal with.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ken, Lower Hutt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, welcoming staff,spacious and clean apartment...great pool...
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities
Great location, large room and a balcony.
Stayed 2 nights in Jan 2026

8/10 Good

Kylie

Stayed 1 night in Dec 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
One of the best experiences I have had
Stayed 3 nights in Dec 2025

10/10 Excellent

Rowena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent, as were all of the staff we interacted with. It was a lovely stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

sousan

Liked: Cleanliness, amenities
Läget var bäst. Utsikten från balkongen var 5* Vi hade otur med vädret. Men hotellet o poolen var fantastisk.
Stayed 4 nights in Nov 2025

8/10 Good

katherine

Liked: Cleanliness, amenities
Room was lovely , great size and balcony. Pool and spa area fantastic. Disappointed with breakfast otherwise fabulous stay
Stayed 1 night in Nov 2025

10/10 Excellent

shinae

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a complimentary upgrade to a three bedroom apartment. Absolutely amazing size room with plenty of space for the whole family. Great location easy walking distance for dinner and events. Would recommend for families.
Stayed 2 nights in Oct 2025

10/10 Excellent

samanthi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were polite and efficient, the apartment was amazing
Stayed 3 nights in Oct 2025

6/10 Okay

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very friendly and helpful, property needs some maintenance, although was clean and tidy.
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Walter, Wangaratta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, clean and team was also fantastic.
Stayed 2 nights in Oct 2025

10/10 Excellent

Junni

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious suite with all necessary facilities. Friendly staff. Excellent views.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic and very helpful. Room was spotless and the parking was very convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Room comfort
Buffet breakfast
Stayed 20 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Well maintained. Great views.
Stayed 1 night in Oct 2025