Jasper Boutique Hotel

4.5 star property

Photo gallery for Jasper Boutique Hotel

Reception
Bar (on property)
Exterior
Interior entrance
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
489 Elizabeth Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪3 min walk‬
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

Deluxe Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Jasper Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Elizabeth Street Balcony Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Courtyard Access Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Courtyard View Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Melbourne

With a stay at Jasper Boutique Hotel, you'll be centrally located in Melbourne, within a 5-minute walk of Queen Victoria Market and Melbourne Central. .This family-friendly hotel is 0.7 mi (1.2 km) from Collins Street and 0.6 mi (0.9 km) from Bourke Street Mall.

What's nearby

  • Queen Victoria Market - 3 min walk - 0.3 km
  • Melbourne Central - 5 min walk - 0.4 km
  • Collins Street - 14 min walk - 1.2 km
  • Marvel Stadium - 3 min drive - 2.5 km
  • Crown Casino - 4 min drive - 3.0 km

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 19 min walk
  • Melbourne Airport (MEL) - 23 min drive

Restaurants

  • ‪Cafe Victoria - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bratwurst Shop & Co - ‬1 min walk
  • ‪Rose Garden - ‬2 min walk
  • ‪Market Lane Coffee - ‬1 min walk

About this property

Jasper Boutique Hotel

Luxury hotel with a fitness center and a 24-hour front desk
Jasper Boutique Hotel offers 90 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy local cuisine at Jasper Kitchen, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:30 AM and on weekends from 7 AM to 11:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and 10 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 7 AM and 11:30 AM.
Jasper Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 7 AM to 11:30 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jasper Kitchen

Things to do

  • Art gallery
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Art supplies
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 30 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 32 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jasper Hotel
Jasper Hotel Melbourne
Jasper Melbourne
Jasper Hotel
Jasper Boutique Hotel Hotel
Jasper Boutique Hotel Melbourne
Jasper Boutique Hotel Hotel Melbourne

Jasper Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 386 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Geraint

Disliked: Cleanliness, amenities, property conditions & facilities
The photos for this place did not match the reality at all. Every wall through the entire place was riddled with scuff marks, all the grates were choked with dust, there was mould on the shower wall near the ceiling and in the grout around the bathroom, the shower head had its metal cap missing and was bent out of shape, the secondary overhead shower head would drip cold water while you're trying to get a hot shower from the front facing head, the cheap little bins were covered in grime streaks, the taps were horrible to use, the carpet was tired and gross, the wooden benches along the wall were chipped and tired, the tv was supposed to be capable of linking up with a phone according to their own room manual but reception informed the had purposefully chosen to downgrade their tvs (I had booked the room specifically wanting to be able to connnect my phone to the tv), the light switch and circuit covers were scratched up, the chair was covered in stains.....just a grotty, poorly maintained room.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tracylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a delight to stay at the Jasper. Great area, very lively and vibey. Right next to Victoria Markets, a great variety of eateries from the recently hatted Patsy’s to Asian cheap and cheerful.And only a couple of stops away from heart of the city on the free tram service.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the Jasper before and enjoyed it as much as we did this time, thats why we'll be back again. Staff so accomodating and friendly. Room was spacious and had everything we needed. Only thing I would bring up would be the mould in the shower, I understand that with a busy hotel it's inevitable, however maintenance would be good being a wet area. Otherwise we love love love!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to use transportation.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Multi cultural. Exciting
Stayed 5 nights in Jan 2025

6/10 Okay

Johnny

Disliked: Cleanliness
Did not clean room
Stayed 3 nights in Jan 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Michael, Brooktondale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, two minutes walk to city trams, Queen Victoria Market is behind the hotel, McDonald's is next door, Aldi's grocery store is four minute walk. Melbourne Central Station is 10 minute walk. My room had mini fridge and hot water kettle, AC worked good. Coffee, creamer, sugar was restocked daily, along with towels.
Stayed 6 nights in Jan 2025

8/10 Good

Joshua

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with nice outside courtyard outside our bedroom. Room was kitted out with everything that we needed Location was great for all that Melbourne at to offer especially the AO tennis Great variety for breakfast options & tasty
Stayed 7 nights in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and parking info in website was accurate. Staff helped me to print some documents. Good coffee down stairs. Easy to walk or catch public transport.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisawati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient. Staff is friendly
Stayed 4 nights in Dec 2024

8/10 Good

Linda

Travelled with family
Liked: Staff & service
It was a convenient location for our stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Stayed 2 nights in Jan 2025

8/10 Good

Home

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great location.

Great location! Right at Queen Victoria Market in the free tram zone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Stayed 3 nights in Jan 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

With the visit

Hotel is in a great location for the Victoria markets. My room was comfortable and spacious. Every staff member I spoke to was friendly and helpful.
Stayed 6 nights in Jan 2025

8/10 Good

Markus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Ruixin

Liked: Room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Farrah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never recommend anyone to stay in this dirty hotel with insane management.
Stayed 4 nights in Dec 2024

8/10 Good

Ignacio

Stayed 2 nights in Jan 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service
Location is great. Rooms are small. Great for a day or two. Service was good.
Stayed 4 nights in Jan 2025

8/10 Good

Celina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff, perfect for a couple days in the CBD!
Stayed 2 nights in Jan 2025