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Mercure Melbourne Albert Park

4.0 star property

Photo gallery for Mercure Melbourne Albert Park

Experience the sleek, modern entrance of Mercure Hotel Pullman, featuring a curved canopy and symmetrical facade.
Stylish living space with a staircase, flat-screen TV, dining table, and comfortable seating area.
Relax in our spacious lobby with comfortable seating areas and a reception desk.
Relax in a serene space with a large window, sofa, and wooden desk.
Walking along the beachfront promenade, enjoy the serene views of the sea and palm trees.

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
65 Queens Road, Melbourne, VIC, 3004
  • St Kilda Road
    ‪2 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Melbourne Cricket Ground
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Lake View

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

7.4 out of 10
Good
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Premium)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Multiple Beds (Premium)

8.4 out of 10
Very good
(5 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • 63 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Welcome to our hotel lobby, featuring a central reception desk, comfortable seating area, and a staircase leading to the upper level.

View Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1005)
The price is NZ$191
for 1 room
includes taxes & fees
15 Aug - 16 Aug
View Melbourne

About the area

Melbourne

With a stay at Mercure Melbourne Albert Park in Melbourne (Melbourne Central Business District), you'll be steps from Albert Park Lake and 5 minutes by foot from St Kilda Road. .This golf hotel is 1.4 mi (2.3 km) from Chapel Street and 1.5 mi (2.5 km) from Luna Park.

What's nearby

  • St Kilda Road - 2 min walk - 0.2 km
  • St Kilda Beach - 3 min drive - 1.9 km
  • Crown Casino - 4 min drive - 3.8 km
  • Melbourne Cricket Ground - 5 min drive - 4.6 km
  • Marvel Stadium - 6 min drive - 5.0 km

Getting around

  • Southern Cross Station - 11 min drive
  • Prahran Station - 17 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪The Bean Hub - ‬6 min walk
  • ‪Ormond Collective - ‬6 min walk
  • ‪The Windsor Alehouse - ‬12 min walk
  • ‪Nando's - ‬10 min walk
  • ‪Cafe La Colline - ‬10 min walk

About this property

Mercure Melbourne Albert Park

Lakefront hotel with a fitness center and a sauna
Mercure Melbourne Albert Park offers 209 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 209 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy local cuisine at Windows Restaurant, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Windows Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar - Overlooking the golf course and garden, this café specializes in Modern European cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge - Overlooking the golf course and garden, this cocktail bar specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium bar & lounge
  • Espresso Bar
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (210 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 26 per person
  • Covered self parking fee: AUD 25 per day
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi is limited to 24 hours per day (3-device limit); WiFi in public areas is also free for up to 24 hours per day (3-device limit)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Mercure Melbourne Albert Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 355 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

jonathan

Stayed 2 nights in Apr 2025

8/10 Good

Liang

Stayed 1 night in Apr 2025

10/10 Excellent

Rohan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Apr 2025

8/10 Good

les

Travelled with family
Liked: Staff & service
The accommodation was handy for trams
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom facilities particularly tape ware in shower were dangerous for children. Hot water didn’t regulate well and increased in temperature frequently. Bins I. Car park were constantly full yes it was a long weekend but these are the things people notice.
Stayed 3 nights in Apr 2025

2/10 Terrible

Debra

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaky tap flowing water all night accross floor from 3am. Hotel did not care when went to desk and then left till checkout at 8am. Room booked not available when arrived given alternative but single beds not 2 doubles Not book again
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Package deal offered Good, met expectations

The staff we meet were friendly and courteous. Accommodation and facilities were clean and well kept Although, Parking was available was off-site at an extra cost.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Close to everything
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Amenities
Location unique- missing small touches like water in the fridge and housekeeping missed making beds on day 1.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracey

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected!

Reasonably priced overnight stay, nice choice at breakfast buffet, pool/spa/gym open quite late - was lovely to have a cool swim after a long and warm day! Room was clean and neat, quiet and comfortable - will stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Kent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We checked if we had to book parking over the phone, got told no need, ask for price, got told free for hotel guests. After making our booking, the next day we rec6an email, saying parking was $25 per night, so I phoned the hotel again, yes that is correct, so whenI said I called the other day and was told it was free, apparently they have new staff and I was given incorrect information. Then I prebooked in to save time lining up to book in, only to be told once we arrived and waited 15 minutes to get served, that this hotel does not accept prebookings, seriously why waste my time, the experience left a bad taste in my mouth and Pullman is off my list of places I will stay in the future, horrible customer service all round.
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It as located convenient to my work whilst i was in Melbourne The staff were friendly and the room was veey nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent service.
Stayed 1 night in Mar 2025

8/10 Good

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved friendly staff and service, very accomodating for a young family..,
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, value for money stay

It was a nice stay, quick check in, easy check out, good facilities in stay, responsive staff to request for assistance getting more pillows, and having an item printed. Very helpful and polite staff. Housekeeping clearly under pressure, table tops not clean in room, random teabag on floor. Surrounding area OK.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Disliked: Property conditions & facilities, room comfort
Aircon is very old Only one pillow supplied in your room Rooms need updating no usb sockets
Stayed 1 night in Feb 2025

10/10 Excellent

Veronika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Therese

Travelled with group
Liked: Staff & service, amenities
Greenery in common areas looked sad & unloved
Stayed 8 nights in Feb 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Feb 2025

8/10 Good

Leon

Stayed 2 nights in Dec 2024

8/10 Good

Alexandra

Liked: Staff & service
The staff overall were lovely. Damir at Reception was particularly friendly and helpful. It was annoying to have an evacuation at midnight on my first night there, but very unprofessional of the hotel that there were no staff visible at all during the evacuation. So saying, I will return if needs be.
Stayed 3 nights in Jan 2025

8/10 Good

Lee

Stayed 7 nights in Jan 2025