Crowne Plaza Orlando - Downtown by IHG

3.5 star property

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Suite, 1 Bedroom, Kitchen (Dining)
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service

Explore the area

View map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪20 min walk‬
  • Camping World Stadium
    ‪3 min drive‬
  • Tinker Field
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

Premium Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Orlando

With a stay at Crowne Plaza Orlando - Downtown by IHG, you'll be centrally located in Orlando, within a 5-minute drive of Kia Center and AdventHealth Orlando. .This hotel is 7.8 mi (12.6 km) from Florida Mall and 8.2 mi (13.2 km) from Orlando International Premium Outlets.

What's nearby

  • Orange Avenue - 6 min walk - 0.6 km
  • Kia Center - 20 min walk - 1.7 km
  • Dr. Phillips Center for the Performing Arts - 2 min drive - 2.1 km
  • Camping World Stadium - 3 min drive - 2.7 km
  • Tinker Field - 4 min drive - 4.4 km

Getting around

  • Lynx Central Station - 8 min walk
  • Orlando Station - 9 min drive
  • Orlando Intl. Airport (MCO) - 30 min drive

Restaurants

  • ‪Gravity Taproom - ‬7 min walk
  • ‪Vera Asian - ‬11 min walk
  • ‪Greenbeat - ‬10 min walk
  • ‪M Club Lounge - ‬9 min walk
  • ‪Bite Bistro & Wine Bar - ‬1 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
Crowne Plaza Orlando - Downtown by IHG offers 227 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 227 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 48-inch LCD televisions with premium TV channels provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3.00 mi.
Grab a bite to eat at Bite Bistro and Wine Bar, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Orlando? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Reviews

Crowne Plaza Orlando - Downtown by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 307 out of 456 reviews
Rating 8 - Good. 75 out of 456 reviews
Rating 6 - Okay. 37 out of 456 reviews
Rating 4 - Poor. 14 out of 456 reviews
Rating 2 - Terrible. 23 out of 456 reviews

Reviews

10/10 Excellent

Alma

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall, this was a decent hotel albeit a bit pricey for what it offers. I was under the impression the shuttle ran more often hence it was a convenience I was looking forward to using. Unfortunately, The hours were limited (5-10pm) and not convenient for the concert we saw at Camping World Stadium so we had to Uber back and forth. Also, wish the restaurant offered food all day as there weren’t any other restaurants close enough for us to walk to in the heat for lunch, and the neighborhoods around the hotel weren’t the greatest. Just had breakfast and dinner. Dinner was good. Breakfast had a good assortment for a hotel buffet. Restaurant staff were very nice. Bed was very comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend downtown orlando camping stadium concert

It was good no problems friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Argenis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent place!
Stayed 1 night in Jun 2025

8/10 Good

Ana Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Amenities, property conditions & facilities
Everyone was super friendly and helpful. The Valets staff is top notch and made my stay super fun and easy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was amazing. Easy and fast check in. The room was so nice and had super comfortable beds. I only stayed one night but it was worth it. Checkout was as simple as handing in my keys and that it. I will definitely be booking with them for my next stay in Orlando.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and pleasantly cool upon arrival. The receptionist was very friendly and informative. The bistro in the hotel was very well stocked and staff there was so friendly and caring of our experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really like this hotel. And they have excellent in room dining for breakfast which I really enjoy when I’m gonna lose your trip..
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Orlando

Nice hotel. Very secure and suite was large.
Stayed 1 night in Jun 2025

2/10 Terrible

Shelley

After following instructions for late check in with the hotel twice, they informed me that Expedia cancelled my reservation. No call made to the hotel or me. I expect a full and expedited refund.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice hotel in downtown Ocala. Every member of the staff was very friendly and the shuttle service to downtown buses was great !
Stayed 1 night in Jun 2025

8/10 Good

Kassandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jami

Travelled with partner
Good location close to concert venue . Valet team was fantastic .
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Elas

Liked: Cleanliness
Disliked: Property conditions & facilities
The service was very sub par
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. I only stayed for one night but I wish I stayed there longer. This is my go to hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Lea

Liked: Cleanliness, amenities
Always clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Nick, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
No hassle, clean and comfortable room, staff were friendly and welcoming
Stayed 1 night in Jun 2025

6/10 Okay

Rashika

Stayed 1 night in May 2025

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, my experience at the hotels pretty good besides all the weed smell outside of the establishment in the parking lot. The staff were very helpful, kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Stayed 2 nights in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was really friendly and went out of their way to make you feel welcome. I was pleased with the service and I would definitely return in the future.
Stayed 4 nights in Jun 2025