4/10 Poor
Verified traveller
20 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed & Tired
Our stay was disappointing to say the least. Coming into this trip, we knew that the hotel was under renovation. However, we didn’t know just how crappy the hotel was. The room was clean, but everything was outdated and old. The bed was super uncomfortable, with only two mediocre pillows on the entire king-sized bed. The shower head was garbage, and the bathroom sink had the weakest water pressure known to man. The room was insanely warm, there is no adjustable temperature in the rooms. The AC fan in the room was obnoxious and provided more noise than it did air circulation. The only saving grace was the window cracked, and the snowy air was able to seep into the stuffy room. We were notified during our stay via a piece of paper slipped under our door that the water would be shut off for maintenance in the middle of the night. No big deal, except for the fact that dirty brown water continuously spewed out of the faucet and the shower every time we turned it on the rest of the trip. Also, the water pressure got worse. The hotel lobby was dirty and the casino was lame. The outside of the hotel is old and dated, and the inside still has HardRock decor. They even charge for water bottles inside the rooms, but we brought our own. The hotel was cheap, (except for the $20 a day parking) and it did its job as a place to sleep, but we are definitely not coming back, even once it is renovated.
Verified traveller
Stayed 3 nights in Mar 2025
