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Tokyu Stay Shinjuku

3.0 star property

Photo gallery for Tokyu Stay Shinjuku

Enter the TOKYU STAY hotel through the glass door, where a staircase leads to an upper level.
Relax in the stylish lobby with comfortable seating areas and dining tables.
Enjoy a diverse selection of international cuisine at our central buffet.
Check-in with ease at our reception area, featuring a convenient self-service kiosk and friendly staff.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room(Single Use), Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room with Mini Kitchen, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
  • Air conditioning
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4.5 out of 5, Wonderful, (3691)
The price is NZ$261
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About the area

Tokyo

Located in Tokyo (Shinjuku), Tokyu Stay Shinjuku is a 3-minute walk from Shinjuku Isetan and 8 minutes by foot from Omoide Yokocho. .This hotel is 1.4 mi (2.2 km) from Meiji Jingu Shrine and 2.6 mi (4.1 km) from Tokyo Midtown.

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 4 min drive - 4.3 km
  • Tokyo Tower - 7 min drive - 6.1 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪371 BAR - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪スパゲティー軒下 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, a quick walk to Shinjuku Isetan
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 179 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a reception hall, and a vending machine.
At Tokyu Stay Shinjuku, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Tokyu Stay Shinjuku has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Amir

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suggestion

Would have loved at least one english television channel, maybe CNN International. Keeping upnwith world news important to us
Stayed 4 nights in Apr 2025

2/10 Terrible

TAEHOON, NEW YORK

Disliked: Cleanliness, staff & service, property conditions & facilities
Too small for two
Stayed 1 night in Apr 2025

10/10 Excellent

David Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for shinjuku.
Stayed 4 nights in Apr 2025

6/10 Okay

Laura

Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
really good value
Stayed 2 nights in Apr 2025

10/10 Excellent

Neeraja

Stayed 2 nights in Apr 2025

6/10 Okay

Karan

Travelled with partner
The hotel’s location is excellent — just a minute’s walk to Shinjuku Sanchome Station, with plenty of restaurants all around. Everything you need is within walking distance: Shinjuku main station, the express airport bus stop, and even a Family Mart just a few meters away. The room had a good-sized window and even a washer-dryer, which was super convenient. Breakfast featured great Japanese dishes, although there were no alternative milk options like soy — but Starbucks was just a minute away, so it wasn’t a big issue. Now for the downsides: After a long flight, we arrived early and asked to check in at 2 PM instead of 3 PM. The room was ready, but they still charged about $20 for the extra hour. Understandable, but a little disappointing considering the room was available. The biggest issue, however, was the bed — the mattress felt very cheap and springy, and we couldn’t sleep well at all. Also, the room walls had visible marks, likely from luggage. And just a heads-up: like many hotels in Japan, there were no night pajamas or complimentary skincare products provided. Overall, it was okay for one night, but I wouldn’t stay longer because of the bed.
Stayed 1 night in Apr 2025

8/10 Good

Hannah

Stayed 2 nights in Apr 2025

8/10 Good

ALEXEY

Liked: Cleanliness, property conditions & facilities
Location is perfect. Everything else is everage
Stayed 4 nights in Apr 2025

8/10 Good

Yonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Right next to the subway. Many drinking spots and many restaurants around.
Stayed 9 nights in Apr 2025

8/10 Good

Hannah

Great location right by a bunch of good restaurants, a few mins walk to Shinjuku station, shopping, golden gai and the stunning national garden. Solid 3 star hotel experience. I stayed twice, in a smaller single room and a larger double (with washer). The bed was comfortable and bathroom fine, even in the smaller single room. I never got the air conditioning to get cool enough though in either room, even after grabbing the instructions in English from the lobby (I don’t see why these aren’t in the room…) and resorted to opening the window. The furniture/fittings are a little tired/worn. On balance worth the money for the location. Note if you don’t have a washer in your room there are no shared laundry facilities.
Stayed 3 nights in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Very convenient with washer dryer in rooms. Excellent staff and service.
Stayed 1 night in Apr 2025

10/10 Excellent

Thuy

Travelled with group
Liked: Property conditions & facilities
It’s kind of small but very convenient location. The staffs are friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

john

Vv
Stayed 1 night in Apr 2025

6/10 Okay

Jared

Disliked: Staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd year in a row and we have no complaints. Staff is nice and friendly, check in and check out is a breeze and it is so close to multiple lines of public transportation and food options. Will mostly likely be back there Gaian next year. Washer and dryer Are game changers so we don’t have to pack a lot since we have the option to wash, the room is small but typical for these kinds of hotels so don’t expect a giant room, but more than enough space for 2 people and 3 suitcases.
Stayed 6 nights in Apr 2025

8/10 Good

Scott, Arbroath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night before flying, so never really experienced the any of the facilities available. It is located right in the centre, close to all the shops etc.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Harris

Liked: Cleanliness, staff & service
Room was small with limited air flow. Good service.
Stayed 3 nights in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A reliable choice to return to

This hotel is a reliable choice - it is my second time staying there. The rooms are small (but probably average size for this area and price range), and for the price is reasonable. The bed is comfortable and bathroom is good. The washer and dryer in the room was a plus for me. I think the breakfast buffet is great, a wide array of Western and Japanese dishes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Binh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, restaurants and train stations. They are all within 5 to 15 minutes walk.
Stayed 7 nights in Apr 2025

8/10 Good

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025