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La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Place, Vancouver Art Gallery
    ‪2 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

8.8 out of 10
Excellent
(55 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

8.2 out of 10
Very good
(45 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
The Sutton Place Hotel Vancouver
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 3,198 reviews
The price is NZ$345
includes taxes & fees
28 Dec - 29 Dec
The Sutton Place Hotel Vancouver

About the area

Vancouver

With a stay at La Grande Residence Vancouver at The Sutton Place Hotel, you'll be centrally located in Vancouver, just a 5-minute walk from Robson Street and 13 minutes by foot from Vancouver Waterfront. .This luxury hotel is 0.7 mi (1.1 km) from Canada Place Cruise Ship Terminal and 0.7 mi (1.2 km) from Canada Place.

What's nearby

  • Vancouver Art Gallery - 2 min walk - 0.2 km
  • Pacific Centre Shopping Mall - 3 min walk - 0.3 km
  • Granville Street - 4 min walk - 0.4 km
  • Canada Place Cruise Ship Terminal - 12 min walk - 1.0 km
  • Canada Place - 13 min walk - 1.2 km

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬2 min walk
  • ‪JOEY Burrard - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Earls - ‬2 min walk
  • ‪Le Crocodile Restaurant - ‬1 min walk

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with 2 restaurants and a full-service spa
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
Make yourself at home in one of the 164 guestrooms, featuring kitchens with refrigerators and stovetops. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Gerald Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Vancouver? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 60 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 42 per person
  • Covered self parking fee: CAD 60 per night (in/out privileges)
  • Covered valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Edith

Stayed 2 nights in Sep 2025

6/10 Okay

Nelson

Travelled with partner
Liked: Amenities
Communication at front desk needs improvement! First, no detailed explanation of the amount withheld for our 3 night stay which was substantially higher than Expedia quote. Made me question our Expedia package. Second, a request to cancel overnight parking for the last 2 days of stay was made before we had even stayed a full first day was not acted on and resulted in an extra overnight charge of $55. Third, when checking out on final day, due to long lineups and need to get to airport, unable to speak with a live person to rectify their error. Unfortunately there is no ability to phone or email the front desk about these type of issues. Very frustrating.
Stayed 3 nights in Sep 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness
Room was dirty. Pool was good
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

6/10 Okay

Jorge, Santa Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it’s a good hotel in a great location. Good restaurants nearby and friendly staff. Our complaint is that our 2-bedroom suit only had ONE shower, which was a terrible surprise for us and quite frankly, unacceptable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a good downtown location. We found the property condition clean and well maintained. Check in and out was a bit slow as the front desk staff is small and there is almost always a wait at the front desk. We stayed three nights and every night we were woken by passing sirens in the street, and this despite us staying on a high floor. It’s not really any fault of the hotel but it does reveal that the window glass is maybe not as thermal and sound protected as it could be.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sutton Residence was a great place to stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Chantiel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Will stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but in excellent shape. Staff very courteous and attentive. In perfect spot
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Property conditions & facilities
It was a pleasure to stay at your hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Chantelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, secure parking, clean and well lit environment. Quality barhroom toiletries from L'occitane.
Stayed 8 nights in Aug 2025

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
Really rude check in staff booked premium room believe i got room that wasent clen door wasent even closed
Stayed 1 night in Sep 2025

10/10 Excellent

Minyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in early we were fortunate to be accommodated. Also the lady at the front said are you here celebrating a birthday and going to a concert I said yes my wife’s birthday. She asked me to wait a minute and went in the back returned with amazing news telling me she asked her manager if she could upgrade us and excitingly we received a beautiful upgrade and our stay was amazing. I missed her name possibly it was Suzzie but I could easily be wrong.
Stayed 1 night in Aug 2025

6/10 Okay

murari, seattle

Great location but old and dated rooms. Didn’t even get hot water in the shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vancouver stay, family of 5

Stayed in 2 bedroom family suite. Everything we needed, impeccably clean, fantastic downtown location! Full ( but amazingly compact) kitchen with fridge, stovetop, dual oven/ microwave, toaster, full size coffee pot and espresso maker, dishwasher, and even had separate recycling/ trash/ mini compost bin (all emptied daily) under the sink! 2 story fantastic grocery and a wonderful wine shop around the corner. This room had the best balance of affordability and luxury for a family of 5 I have ever seen! Top notch , all the way!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ferlana

Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 stayed at the Sutton Place Hotel La Grande Residence suite in late July-Aug. we might be spoiled forever. The suite is spacious, like the size and layout of a 1BR apartment. We loved having a dining table w 4 chairs to eat, sit and relax. In addition, the sofa and chair ensure that everyone always has a seat. The kitchen with sizable fridge+freezer, and the microwave/oven lets us store, and reheat food. There’s even a stove with pots and pans, spatula if you want to cook. It’s a full kitchen with a large counter. There are multiple closets with ample storage space. The gym is a little bigger and with more equipment than most hotel gyms. The indoor pool is great you don’t have to worry about weather or sun screen. The hotel location is perfect for exploring Vancouver. It’s around the corner from Robson and 8 minute walk to train station. It’s walking distance to numerous touristy areas, and sites. We didn’t use a car the entire time. We look forward to staying here again in our next Vancouver visit. Thank you staff for the wonderful experience.
Stayed 4 nights in Jul 2025

8/10 Good

Glen

Disliked: Property conditions & facilities
The hotel could use some updates. Really shows its age and there is wear and tear pretty much everywhere you look.
Stayed 3 nights in Aug 2025