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La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Daily full breakfast for a fee
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Place, Vancouver Art Gallery
    ‪2 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

8.8 out of 10
Excellent
(59 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

8.2 out of 10
Very good
(45 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior
The Sutton Place Hotel Vancouver
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, 3,258 reviews
The price is NZ$334
includes taxes & fees
22 Feb - 23 Feb
The Sutton Place Hotel Vancouver

About the area

Vancouver

With a stay at La Grande Residence Vancouver at The Sutton Place Hotel, you'll be centrally located in Vancouver, steps from Robson Street and 11 minutes by foot from Vancouver Waterfront. .This luxury hotel is 0.7 mi (1.1 km) from Canada Place Cruise Ship Terminal and 0.7 mi (1.2 km) from Canada Place.

What's nearby

  • Robson Street - 1 min walk - 0.2 km
  • Vancouver Art Gallery - 2 min walk - 0.2 km
  • Pacific Centre Shopping Mall - 3 min walk - 0.3 km
  • Granville Street - 4 min walk - 0.4 km
  • Canada Place Cruise Ship Terminal - 12 min walk - 1.0 km

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 16 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬2 min walk
  • ‪JOEY Burrard - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Earls - ‬2 min walk

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with 2 restaurants, steps from Robson Street
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
Make yourself at home in one of the 164 guestrooms, featuring kitchens with refrigerators and stovetops. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Gerald Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Vancouver? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 60 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 42 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 42 per person
  • Covered self parking fee: CAD 60 per night (in/out privileges)
  • Covered valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ken Dao Kun

Travelled with partner
Liked: Cleanliness, amenities
Room is in good condition. The staff is mix bag. Some of them ready good and care. Some of them just there not real care too much about customer.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights in a 2 bedroom suite and had an amazing visit. The staff was very attentive,, the hotel is beautiful. It’s a 10 minutes walk from the air train station that we took from the airport. We are coming back in the spring and will stay here again.
Stayed 3 nights in Nov 2025

2/10 Terrible

Manoj

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms were not really clean. Also expe d more comfy stay but was not to be
Stayed 3 nights in Nov 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, good value and great location. Our suite was perfect for our week in Vancouver.
Stayed 9 nights in Oct 2025

10/10 Excellent

Pia

Stayed 1 night in Oct 2025

10/10 Excellent

Nasrin

Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Yohan

Liked: Cleanliness, staff & service
It was a resident so we had plenty of space for my toddler. On top of that step and concierge were phenomenal. They were super kind and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cliff

Stayed 3 nights in Oct 2025

10/10 Excellent

EUN SUN

Stayed 7 nights in Oct 2025

8/10 Good

Carly

Stayed 1 night in Oct 2025

10/10 Excellent

Jean Marc

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel! Would definately stay again Location us perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Sevy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Everything was top-notch! Beautiful suite, fully equipped, clean, and comfortable beds. Friendly and helpful staff. Unforgettable dining experience at Boulevard. Best location too! We will be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Katrina Cassandra, Scarborough

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with friends and we all loved it! The place was clean, cozy, and had everything we needed. Housekeeping came every day and made sure we always had fresh towels and toiletries. The area felt super safe to walk around, with tons of restaurants and cafes nearby. Also really close to shopping and other spots downtown. Parking was on the pricey side, but overall totally worth it for the location and comfort. Great place for groups or families — would definitely stay again!
Stayed 6 nights in Oct 2025

10/10 Excellent

Neeraj

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely location, loved the kitchen.
Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Big and clean room.
Stayed 5 nights in Oct 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff were very prompt, friendly, and helpful. The hotel itself is quite beautiful, though some of the fine details such as door framing, were poorly finished. We were surprised with how big our room was and found it very comfortable, beds included. Unfortunately, as we headed to our room a staff member with a food delivery crammed himself into the elevator and was visibly annoyed about having to share the space. This did not convey great customer service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Zorana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Gregor, Whistler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Irina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely stay and really appreciated the free upgrade for our anniversary — such a thoughtful surprise! The room was spacious and very comfortable. On-site parking was a plus, and the café in the lobby served excellent lattes. The small shop was also handy for essentials we forgot. Staff were friendly and accommodating, especially housekeeping, and we loved having a balcony. The lobby and public areas were very clean. However, the room’s furniture and walls were quite outdated and visibly scratched, which took away from the overall appearance. The balcony door was also very hard to open and close. Street noise was noticeable at night (even on the 5th floor), which made it hard to sleep with a baby. Soundproofing could be improved. The shower drain was clogged, and on the second day the room wasn’t serviced — we were offered a late service, but it wasn’t convenient with kids. Our upstairs neighbors were very loud at 3am, dragging chairs. Again, better soundproofing would help. We appreciated that kids under 4 eat free at breakfast — a kind gesture. The pool, however, was too cold for young children, despite being told it wouldn’t be in October. Parking was convenient but quite expensive. Overall, a comfortable and friendly stay with great service. With a few updates, it could be even better for families.
Stayed 3 nights in Oct 2025

8/10 Good

Gordon, Medicine Hat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Front desk & housekeeping staff were awesome. Our room however was very tired. I will try to add photos if I’m able. Condition of the bathroom (water damage and dirty grout) was unacceptable.
Stayed 4 nights in Oct 2025

6/10 Okay

Alexander

This property was just ok not worth the $424.00 per night. The doorman insulted us on arrival. He didn’t think I heard him. We also had to ask for a room change . First room looked over a gravel roof. Will not stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities
Comfortable stay
Stayed 1 night in Oct 2025

10/10 Excellent

Rosa L.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families with little children
Stayed 4 nights in Oct 2025