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Viejas Casino & Willows Hotel

4.0 star property

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Casino
Outdoor pool, open 10:00 AM to 6:00 PM, pool cabanas (surcharge)
4 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Room service

Explore the area

View map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    ‪2 min walk‬
  • Viejas Outlet Center
    ‪2 min walk‬
  • Cleveland National Forest
    ‪11 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪42 min drive‬

Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

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4.6 out of 5, Wonderful, 1,537 reviews
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About the area

Alpine

With a stay at Viejas Casino & Willows Hotel in Alpine, you'll be steps from Viejas Casino and Viejas Outlet Center. .This casino resort is 11.9 mi (19.2 km) from Sycuan Casino and 0.3 mi (0.5 km) from Viejas Bowl.
View more Resorts in AlpineOpens in a new window

What's nearby

  • Viejas Casino - 2 min walk - 0.2 km
  • Viejas Outlet Center - 2 min walk - 0.2 km
  • Alpine Branch San Diego County Library - 5 min drive - 6.8 km
  • Cleveland National Forest - 11 min drive - 14.9 km
  • Sycuan Casino - 16 min drive - 18.3 km

Getting around

  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • ‪The Grove Steakhouse - ‬8 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Crobean Cafe & Bakery - ‬5 min drive
  • ‪Ginger Noodle Bar - ‬1 min walk

About this property

Viejas Casino & Willows Hotel

Adults-only resort with 4 restaurants and a full-service spa
Viejas Casino & Willows Hotel offers 237 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Willows Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Stay in one of 237 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a hot tub. This resort also features concierge services, an arcade/game room, and shopping on site. Hop aboard the complimentary shuttle and get to the casino or shopping center in no time.
Enjoy international cuisine at The Cafe, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Full-service spa
  • Games
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 21 to April 11:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are available for USD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

The seasonal pool will be open from May 15 to December 03
Pool access available from 10:00 AM to 6:00 PM
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 706 out of 1007 reviews
Rating 8 - Good. 175 out of 1007 reviews
Rating 6 - Okay. 62 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and comfortable. We will never go back because Security was very unprofessional handling a simple situation
Stayed 1 night in Jun 2025

10/10 Excellent

yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Very nice casino and staff !
Stayed 2 nights in Jun 2025

10/10 Excellent

Shelly

Stayed 1 night in May 2025

10/10 Excellent

Jaida

Stayed 3 nights in Jun 2025

8/10 Good

Jaida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was great! It’s really big and has various kinds of amenities. Everything is easily accessible and the workers are very nice and helpful. The only thing I didn’t like was the fact that the security guards continuously asked to check my id every time I walked in, sometimes multiple times a day as if they didn’t see me previously. I even had one security guard question my ability and income to stay at the resort. I understand that they are doing their jobs, but it felt like a personal attack and borderline harassment having to pull out my id every time I walked into the hotel, even by the same people. Also, the hotel is not clear on the charges and fees that you are responsible for. I have been charged three different times and it is unclear as to what the reasons are. Other than that, I did have a great experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Nice casino.
Stayed 1 night in Jun 2025

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

severa

Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher, Poway

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Jerry, Camas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I'm not a casino guy so let's state that right up. I don't gamble and I don't like smokey lobbies. there is no joy in places like this, just a bunch of people pressing buttons until their money is all gone.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place, I like staying here for a night to start my vacation. Good food, scratch the gambling itch a little then move on. Always a good start
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Staff & service, room comfort

All the staff was kind , friendly and very Helpful

Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crear hotel
Stayed 1 night in May 2025

10/10 Excellent

Yosselin

Grew
Stayed 1 night in May 2025

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Plenty of parking and the Casino was very large with plenty of games.
Stayed 1 night in May 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and clean place!
Stayed 1 night in May 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Madilyn

Stayed 1 night in May 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Went there years ago when there was no hotel just a casino and outlet stores. So i was very impressed with everything I saw . The pool looked nice and inviting but closed early for an event. Love that its an adult only place
Stayed 1 night in May 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
When I arrived I was told they only had smoking rooms available even though I’d booked a nonsmoking room. The smoke smell was faint and the room was otherwise fine.
Stayed 1 night in May 2025

8/10 Good

Kristin, La Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had is we got there at 330pm and our room was not ready. I totally understand and that they would text when it was ready. Went to the bar and waiting till 445 pm and no text so we went back to the desk and was finally told that our room was ready. We were also told that we would be over looking the concert area and the room we got was not overlooking the concert area but the street and picnic area. Otherwise it was nice and quiet when we slept.
Stayed 1 night in May 2025

10/10 Excellent

Ivan

Stayed 2 nights in May 2025