6/10 Okay
Jolla
Travelled with family
5 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, we were aware of the construction/remodel happening, and the staff we encountered were always pleasant. BUT, on our first night, we were awoken around 3:30-4am to what sounded like endless vacuuming, to find out later that morning that it was a large fan directly outside our room, next to where the sofabed was, where one of us was sleeping. Apparently there was a burst pipe so they had to try and dry it up. They then asked us to move rooms so they could continue to monitor, however, after moving us, we didn't see anymore fans near that room, so that made us wonder a bit. Additionally, before they asked us to move, some of the construction workers were having a bit of fun outside our room, and we were in the room working and talking conference calls so that caused us a little heartburn. On Saturday night, our last night there, we kept hearing loud music and thumping. We thought it was coming from next door, only to find it was directly below us, and that room was having a party. We called down to the front desk 3 times because we were trying to go to sleep (this was around midnight). It was just not the best experience and we're usually pretty chill and tend not to complain much. It just felt like this could have been a better experience. The front desk said there was nothing they could do for us since we didn't book through them directly. Again, it just felt like 2 out of 4 nights were not great for us.
Jolla
Stayed 4 nights in Apr 2025