See all properties
Save

Hotel Chino Hills

3.0 star property

Photo gallery for Hotel Chino Hills

Lobby
Breakfast area
Lobby lounge
Exterior
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • Place, BAPS Shri Swaminarayan Mandir
    ‪12 min walk‬
  • Place, Los Serranos Country Club
    ‪15 min walk‬
  • Place, Big League Dreams Sports Park
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

ADA Accessible King Studio w/ Sofabed
Ayres Hotel Chino Hills – Ontario
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,134 reviews
The price is NZ$206
includes taxes & fees
10 Nov - 11 Nov
Ayres Hotel Chino Hills – Ontario

About the area

Chino Hills

Located in Chino Hills, Hotel Chino Hills is within a 5-minute drive of BAPS Shri Swaminarayan Mandir and Big League Dreams Sports Park. .This hotel is 11.1 mi (17.9 km) from Ontario Convention Center and 14.9 mi (24 km) from Ontario Mills Shopping Mall.

What's nearby

  • BAPS Shri Swaminarayan Mandir - 12 min walk - 1.0 km
  • Los Serranos Country Club - 15 min walk - 1.3 km
  • Big League Dreams Sports Park - 2 min drive - 2.3 km
  • Ayala Park - 3 min drive - 3.7 km
  • The Shoppes at Chino Hills - 4 min drive - 5.6 km

Getting around

  • West Corona Station - 12 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 38 min drive

Restaurants

  • ‪Soup ‘n Fresh - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪TASTEA - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Hotel Chino Hills

Art Deco hotel with a 24-hour business center and a 24-hour front desk
Hotel Chino Hills offers 99 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Hotel Chino Hills Reviews

Reviews

6.2
Rating 10 - Excellent. 260 out of 1004 reviews
Rating 8 - Good. 155 out of 1004 reviews
Rating 6 - Okay. 178 out of 1004 reviews
Rating 4 - Poor. 154 out of 1004 reviews
Rating 2 - Terrible. 257 out of 1004 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charity

Stayed 1 night in Jul 2025

10/10 Excellent

Sangeetha

Stayed 1 night in Jul 2025

2/10 Terrible

Jared

Stayed 1 night in Jul 2025

10/10 Excellent

Yuridia

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Alejandra R

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this Hotel for 6 days. Requested housekeeping everyday and not once did they ever clean my room. I needed towels and there was no one to answer the phone for my request and when I went downstairs to the lobby there was nobody there. I couldn’t even take a shower on my final day there because no clean towels and no one to request them from. Horrible construction mess inside hotel with dust everywhere. Will never ever stay here again. I do not recommend. Highly unprofessional people.
Stayed 5 nights in Jul 2025

4/10 Poor

Dennis

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Chiragkumar, Milpitas

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is under construction. Front desk is messy and no breakfast during construction. There is nothing mentioned online or property is not informed ahead of time about construction.
Stayed 1 night in Jul 2025

2/10 Terrible

Esteban

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nestor

Stayed 1 night in Jul 2025

2/10 Terrible

dinesh

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
They should be allowed to take customer when they are remodeling. It is dusty and awful. Never going back again.
Stayed 1 night in Jul 2025

6/10 Okay

Alexis

Disliked: Amenities
no amenities and we were completely unaware the entire hotel is being renovated, sheets were not clean, room fridge was broken and desk was dirty and covered with stains. And yes, the hotel construction was very noisy throughout the stay.
Stayed 1 night in Jun 2025

4/10 Poor

HEENA

Stayed 3 nights in Jun 2025

2/10 Terrible

gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bathroom pee on floor called the front desk asked for another room. She said they were sold out and would come up and clean the room 15 minutes later she came up with another set of keys for another room I feel I was lied to.
Stayed 1 night in Jun 2025

4/10 Poor

Ashley

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Scotty

Disliked: Amenities
The whole place under construction 0 amenities down to some of the basics
Stayed 2 nights in May 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction and I was not notified before my stay, so when I got there the lobby was taken apart all they had was a desk and table. They told us that the pool, gym are not in use and there is no breakfast as well, the workers started at 8am-5:30pm and most of it was under the room I was in. This was so unexpected and the property said that they would not refund or discount anything. I will not be staying there ever again and will not be using Expedia because they also did nothing afford me $50 credit on the website, unfortunately that does not help the situation now and for what I paid to stay at this location they should be doing something.
Stayed 3 nights in Jun 2025

8/10 Good

Olegario

Disliked: Amenities
Stayed 1 night in Jun 2025

2/10 Terrible

Bianka

Disliked: Cleanliness, amenities, property conditions & facilities
Not good
Stayed 1 night in Jun 2025

6/10 Okay

Pat

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet in my room was spotted in three places. Not enough toiletries for two people had to request them from the office no shower curtain and after a month, it’s still under construction.
Stayed 1 night in Jun 2025

2/10 Terrible

Danny

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was being remodeled and under construction, My first room was filthy, trash in the nightstands, pubic hair on the shower wall, and ants in the room (on the bed, walls, and desks)
Stayed 2 nights in Jun 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely terrible! There was no ac or lights in the bathroom!!
Stayed 1 night in Apr 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction dust everywhere
Stayed 2 nights in Jun 2025

6/10 Okay

Christopher

Stayed 1 night in May 2025

2/10 Terrible

JuanCarlos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t go!
Stayed 2 nights in Jun 2025