4/10 Poor
David
2 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Even though the hotel was under construction, the
There were several issues with the first room that we were given. The toilet paper towel holder was crooked and would not hold the paper when you used it. The towel rack was bent and damaged. There were stains on the carpet, some look like somebody tried to clean up dog poop, and there was two spots that look like a dog had peed there, and it looked like there was another incident where either wine or some kind of red drink was spilled on the carpet as well. Then they offered a second room in that room was missing the towel rack completely, and the table counter had stains on it. The young lady was very accommodating however, the rules were not satisfactory, even though it wasn’t her fault. There was no breakfast offered when we were told that we would have breakfast bags available because of the reconstruction. I had to ask if there was some sort of breakfast available, and the lady brought out an apple bag of small cookies and a small thing of yogurt. We were allowed to believe that the entire second floor third and fourth floor completely renovated when we arrived. But it seems like there was an issue of quality control in inspecting each room.
David
Stayed 2 nights in Apr 2025