4/10 Poor
Candy L, Niles
Travelled with partner
4 May 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The property is quite dated and in need of some TLC. The cottages are in desperate need of repair and upgrading. When one of your “best” rooms has broken blinds, stained carpeting an a kitchenette that looks like it is being held together by paint…you begin to wonder what the worst will look like. Also, for us security of the place and specifically our room was lacking. Back gate to property is left open. This was directly next to our room. On 2 occasions we came back to find the gate to our cottage door had been left open. Entry to these rooms is by an actual key, not a key card. With a bar and theatre set up right outside the cottage, it would’ve been nice to be alerted to or asked if the noise would be an issue. Instead we were left ear plugs on the night table? Lastly, cleaning services are on request only and although requested, we found many things it the room that were never tidied or cleaned. Quite disappointing. The pool and hot tub area while relaxing are also in need of some improvements.
Candy L
Stayed 3 nights in Apr 2025
