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The Burgundy

2.5 star property

Photo gallery for The Burgundy

Family Loft
Traditional Cabin | Living area
Economy Cabin
Economy Cabin
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi

Explore the area

View map
41121 Big Bear Blvd, Big Bear Lake, CA, 92315
  • Place, Big Bear Lake
    ‪3 min walk‬
  • Place, The Village
    ‪5 min walk‬
  • Place, Big Bear Visitor Center
    ‪8 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪43 min drive‬

Room options

View all photos for Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Loft

Family Loft | Living area

Family Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Living area

Traditional Cabin

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About the area

Big Bear Lake

With a stay at The Burgundy, you'll be centrally located in Big Bear Lake, within a 5-minute drive of The Village and Snow Summit. .This hotel is 1.3 mi (2.1 km) from Big Bear Mountain Resort and 11.6 mi (18.6 km) from Snow Valley Mountain Resort.

What's nearby

  • Big Bear Lake - 3 min walk - 0.3 km
  • The Village - 5 min walk - 0.5 km
  • Big Bear Visitor Center - 8 min walk - 0.8 km
  • Big Bear Marina - 13 min walk - 1.2 km
  • Snow Summit - 3 min drive - 2.6 km

Getting around

  • John Wayne Airport (SNA) - 120 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tropicali - ‬9 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪The Copper Q - ‬11 min walk
  • ‪Grizzly Manor Cafe - ‬4 min walk

About this property

The Burgundy

Hotel with free breakfast, 7-minute walk to The Village
The Burgundy offers 40 accommodations. Accommodations offer separate sitting areas. This Big Bear Lake hotel provides complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include separate sitting areas, housekeeping is provided on a limited basis, and irons/ironing boards can be requested.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a business center, multilingual staff, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Bicycle shuttle
  • Hot tub
  • Outdoor pool
  • Ski passes

Family friendly

  • Children's games
  • Outdoor pool
  • Pool gate

Conveniences

  • Hair salon
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Towels provided

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to September 15
Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

The Burgundy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 120 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

This is a beautiful property with super cute cabin rooms and suites. They have a heated pool, hot tub, and basketball court. Parking is free. There's breakfast of bagels, muffins and breads in the check in building. We just stayed one night and it was perfect for us.
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice they were doing some remodeling and construction onsite the continental breakfast could use a few more items - especially for non coffee drinkers or kids. All and all nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Henny

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool area was not clean and the jacuzzi was broken and cold with a sign the said don’t turn on .
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent and it was a cozy little cabin.
Stayed 2 nights in Aug 2025

10/10 Excellent

LENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend. Nice cabins. Breakfast was light, just pastries but hotel was fun
Stayed 2 nights in Sep 2025

2/10 Terrible

Humayara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before you go check with the property which room you will get because they have very old unclean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Aida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my parents to stay when they went to Octoberfest and they liked the room they received. I booked a room with 2 queen beds and it was spacious and newly remodeled. The only thing they would like to see improved was the “breakfast”or lack there of. They would stay here again is what they told me.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. Outdoor hot tub needs jets fixed.
Stayed 3 nights in Sep 2025

8/10 Good

josh

Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffany, Helendale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and attentive, however the spa temperature could definitely be kicked up a couple of knotches.
Stayed 1 night in Sep 2025

4/10 Poor

DAT

Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Tobie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Coretta, Northridge

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway love this place especially the jacuzzi rooms
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Beautifully redecorated lobby and rooms, with a mid century modern feel. Large TV and comfy bed in the economy suite plus a clean and spacious shower. Easy check in process with nice desk staff and ample parking! Very walkable to the village, many eateries nearby. Only reason for 4 overall stars was noisy guests next door, which is no fault of the lodge. other than that, it was a great experience and would definitely book here again. Pool was wonderfully heated and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by everything, friendly staff & studio room jet tub was great.
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
I loved the decor of this hotel. My husband and I booked last minute for a date night. The in room jet jacuzzi was great however the remote to the big screen tv wouldn’t work so it was inconvenient having to get out of the tub and walk to the front desk then once batteries were changed it still didn’t work! Fire place in room is a nice touch if it worked properly! That didn’t work either. Jackie at the front desk was amazing she did try her best to try and help but unfortunately we didn’t get the experience we had hoped. Bed was ok. Location is nice and close to the village. The front desk doesn’t open until 8am and breakfast is free but from 8-10am. We didn’t get to take advantage of that because we usually wake up early and didn’t want to wait until 8 to enjoy morning coffee and breakfast. I would give this place a second chance. There is huge potential! Love the vintage decor vibe. Please fix the remote and fireplace in room #51. Thanks
Stayed 1 night in Sep 2025

8/10 Good

mike, san marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, nice easy place to stay,,,,could use a couple more items at the small breakfast, like orange juice, milk, donuts,,etc...but overall good ,,,
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would do it again
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald, Granada hills

Travelled with partner
Liked: Staff & service
Great location and service especially Front Desk Venetia who was kind, helpful and professional. Pool is nice but hot tub keys are not working. Ample free parking and strong WiFi. The room is spacious but outdated.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 3 nights in Aug 2025

10/10 Excellent

Alba Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

The hotel room was next to the major blvd so it has road noise at most hours, which is the major downside and I used earplugs just to sleep well. I would stay again. The hotel is in middle of city and close to all the major spots including downtown and walkable to the wetlands on the east side.
Stayed 2 nights in Jul 2025

2/10 Terrible

Franklin

Stayed 1 night in Aug 2025