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7/10

Great location, friendly staff.

Everyone at the hotel and spa were pleasant to interact with. The spa services were great. We would definitely stay again.

Great stay!

The ladies at the front desk were both really nice and understanding however the male had an attitude because I wanted him to find out what was all the noise above me during the day after a long drive I just wanted to sleep. He told me he didn’t know however the lady stated there were repairs going on and they’re on a deadline, she asked him to go upstairs because few people called. The noise did stop however I was so upset with him because I shouldn’t have to deal with attitude from him when I have a problem. He just didn’t want to deal with anything or had to just move to check ( he told me he was going to call security however I didn’t see not 1 security while I was there; he just wanted to dismissed me and that wasn’t going to work. If it wasn’t for his coworker asking him to go up I may have left because the noise was just too much

Anytime I’m spending a night in Philadelphia I book my room at this hotel. The staff is always helpful & the rooms are great. I’m looking forward to my next stay.