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Best Western Heritage Inn - Chico

2.5 star property

Photo gallery for Best Western Heritage Inn - Chico

Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Free daily continental breakfast
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View map
25 Heritage Ln, Chico, CA, 95926
  • Place, Cinemark Tinseltown Chico 14
    ‪6 min walk‬
  • Place, Bowlero Chico
    ‪18 min walk‬
  • Place, SacValley MedShare
    ‪19 min walk‬
  • Airport, Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Lobby
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About the area

Chico

Located in Chico, Best Western Heritage Inn - Chico is within a 5-minute drive of Cinemark Tinseltown Chico 14 and Bowlero Chico. .This hotel is 1.5 mi (2.5 km) from SacValley MedShare and 2 mi (3.2 km) from California State University-Chico.

What's nearby

  • Cinemark Tinseltown Chico 14 - 6 min walk - 0.6 km
  • Bowlero Chico - 18 min walk - 1.5 km
  • SacValley MedShare - 19 min walk - 1.7 km
  • California State University-Chico - 5 min drive - 3.2 km
  • Rolling Hill Casino - 42 min drive - 52.5 km

Getting around

  • Chico Station - 10 min drive
  • Chico, CA (CIC-Chico Municipal) - 8 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Dutch Bros Coffee - ‬3 min walk
  • ‪Chevron - ‬19 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive

About this property

Best Western Heritage Inn - Chico

Best Western Heritage Inn - Chico offers 99 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 99 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 455 out of 1006 reviews
Rating 8 - Good. 344 out of 1006 reviews
Rating 6 - Okay. 122 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, Very friendly and welcoming staff (all of them) Clean & comfortable. Felt very safe … me and my car. As BW is known for a good breakfast.
Stayed 1 night in Dec 2025

4/10 Poor

JESSICA

Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan, Martinez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean as always and the staff at the front desk are so nice and very helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Liked: Staff & service, amenities
Disliked: Cleanliness
Check in did go well. When I got to the front desk the agent said the room had been double booked and she could not help as I booked through a third party and I needed to call Hotels.com ( she also said that's why we prefer booking direct) So when I got to my room I called Hotels.com directly. After over an hour I finally got a live customer service agent. He said I had to pay a service fee. I explained to him I booked the reservation on my cell phone and after checking my email I could not find it so I figured it did not go through and rebooked (arrived at the hotel about an hour later) He said that didn't matter and if I didn't a service fee would have to pay the full amount on both rooms. I told him this was unacceptable and I wanted to speak to a manager. He then said there's none available and they're just going to say the same thing. I then said I still wanted a call back from a MGR He said no one would call back. I then told him I was going to call my bank and put the second charge on hold. He said they would charge me an additional fee and I would have to pay the full amount on the 2 rooms. I called the bank, the agent listened to what happened and said that's not the way it works . The second charge is currently on hold and induspuite. I have been a hotel.com customer for many and never had just a problem . I would appreciate someone looking into this and getting back with me. Thank You, Mark Stephenson
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Amenities
Room was big and spacious and clean. We were comfortable and enjoyed our stay. Hot tub was hot and clean, thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This my go to place when coming to town to visit my dad. Nice quiet area over friendly staff. Plenty to choose food options several grocery stores in a few miles if you need anything.
Stayed 4 nights in Nov 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Large room
Stayed 1 night in Nov 2025

10/10 Excellent

Joe, Brentwood

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from the location, checkin, to the spotless room.
Stayed 1 night in Nov 2025

10/10 Excellent

Efren E

Stayed 1 night in Nov 2025

10/10 Excellent

Lynn, Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was comfortable, and had a good rest.
Stayed 1 night in Nov 2025

10/10 Excellent

pema

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
clean room, friendly staff, free parking on premise
Stayed 1 night in Nov 2025

10/10 Excellent

Cristian

Stayed 1 night in Nov 2025

2/10 Terrible

Regina

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty and it smelt weird
Stayed 1 night in Nov 2025

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

renee

Stayed 1 night in Nov 2025

10/10 Excellent

Lynn, Chester

Travelled with partner
Liked: Cleanliness
Yes, it was good !! THANKS
Stayed 1 night in Nov 2025

10/10 Excellent

Conceicao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, good breakfast, easy check-in & checkout
Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Lots of space. Friendly staff. Would stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Elba

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and smells very nice. Excellent staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Staff & service, amenities
Helpful staff
Stayed 1 night in Oct 2025

8/10 Good

Pier

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff great
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Spot on floor from a dog they changed our room no problem.easy
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes excellent
Stayed 1 night in Oct 2025