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Grand Mercure Dubai City

Where to?

Dates

April 2026

May 2026

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning

Explore the area

61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868

Place, Dubai Tennis Stadium
‪12 min walk‬
Place, City Centre Deira
‪12 min walk‬
Place, Dubai Creek Golf & Yacht Club
‪4 min drive‬
Airport, Dubai (DXB-Dubai Intl.)
‪12 min walk‬

Room options

Grand Suite

City view
101 sq m
3 bedrooms
Sleeps 7
3 Double Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Wonderful

City view
30 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room Twin

Very good

City view
30 sq m
1 bedroom
Sleeps 3
2 Single Beds

Deluxe Suite

Excellent

City view
45 sq m
1 bedroom
Sleeps 4
1 King Bed

Premium Suite

Exceptional

City view
60 sq m
1 bedroom
Sleeps 4
1 King Bed

Dubai Suite

Wonderful

City view
56 sq m
1 bedroom
Sleeps 3
1 King Bed

Grosvenor Suite

Good

City view
76 sq m
2 bedrooms
Sleeps 5
2 Double Beds

Premium Room

Exceptional

City view
30 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Room, Twin

Exceptional

City view
30 sq m
1 bedroom
Sleeps 3
2 Single Beds

Similar properties

Pool
Spa
Parking included
Free Wi-Fi

includes taxes & fees

26 Apr - 27 Apr

Executive Room, 1 King Bed, Terrace | View from property

Pool
Spa
Pet-friendly
Parking included

includes taxes & fees

1 Apr - 2 Apr

About the area

Dubai

Located in Dubai (Garhoud), Grand Mercure Dubai City is within a 5-minute drive of City Centre Deira and Dubai Creek. .This luxury hotel is 4.8 mi (7.7 km) from Gold Souk and 5.5 mi (8.8 km) from Dubai World Trade Centre.

What's nearby

Dubai Tennis Stadium - 12 min walk - 1.0 km
City Centre Deira - 12 min walk - 1.1 km
Deira Clocktower - 2 min drive - 2.1 km
Hamarain Centre - 2 min drive - 2.4 km
Dubai Creek Golf & Yacht Club - 4 min drive - 2.0 km

Getting around

GGICO Station - 5 min walk
Dubai Intl. Airport (DXB) - 6 min drive

Restaurants

‪Bambooda - ‬10 min walk
‪Veppupura - ‬9 min walk
‪Ashrafi Restaurant - ‬7 min walk
‪Olive Diner - ‬7 min walk
‪Infinite Passion Speciality Coffee - ‬7 min walk

About this property

Grand Mercure Dubai City

Grand Mercure Dubai City offers 361 air-conditioned accommodations with safes and complimentary bottled water. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

Make yourself at home in one of the 361 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.

Enjoy Middle Eastern cuisine at Walima, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Free valet parking is available onsite.

A complimentary manager's reception is offered each day.

Walima - This buffet restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Qova - Onsite café. Open daily.

Mizmah - This theme restaurant specializes in local cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.

Huzza - This bar specializes in international cuisine. Open daily.

D Sky line - This bar specializes in international cuisine. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free covered valet parking on site
Limited on-site valet parking
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 125 for adults and AED 125 for children
2 poolside bars
2 restaurants
3 coffee shops/cafes
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

D Sky line
Huzza
Mizmah
Qova
Walima

Things to do

2 outdoor pools
Bicycle rentals
Children's pool
Full-service spa
Gym
Outdoor pool (guest access)
Steam room

Family friendly

2 outdoor pools
Children's pool
In-room cot
Laundry facilities
Lifeguards on site
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
9 meeting rooms
Computer station
Conference centre

Outdoors

Pool loungers
Pool umbrellas
Terrace

Full-service spa

Facials

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Low-height counter and sink
Low-height desk
Low-height door lock
Low-height view port in door
Pool access ramp on site
Raised toilet seat
Sign language-capable staff
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site

100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2019
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

49-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Restaurant dining guides

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Mobile key entry
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AED 184.0 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately AED 125 for adults and AED 125 for children
Early check-in is available for a fee (subject to availability)
Late check-in fee
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Dubai City Hotel

Grand Mercure Dubai City Dubai

Grand Mercure Dubai Airport Hotel

Grand Mercure Dubai City Hotel Dubai

Grand Mercure Dubai City Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8/10 Good

Adam

18 Jan 2026

Stayed 1 night in Jan 2026

4/10 Poor

Pearl

30 Dec 2025

Liked: Staff & service

Disliked: Cleanliness, amenities

The room was old and smelly. The bed was too small inspite of me booking a king size bed. Restaurants are limited inside and they close early

Stayed 1 night in Dec 2025

6/10 Okay

Bayram

30 Dec 2025

Stayed 1 night in Dec 2025

2/10 Terrible

Nicole

29 Dec 2025

Wasn’t able to check in even purchased insurance and told me it’s not their problem then I cannot get a refund. Do not book through Expedia and do not book this hotel. They kept running me back-and-forth between the two companies.

Stayed 1 night in Dec 2025

2/10 Terrible

Iva

Travelled with family

29 Dec 2025

Disliked: Cleanliness, amenities, property conditions & facilities

First the shuttle bus did not come. The room is not clean, there are ants on the bath towels and floor. The shower water is not hot. We have ordered a room with sofa bed and when we asked for pillows and blanket for the sofa bed side, they said they have no extra set to provide. Very disappointed experience.

Stayed 1 night in Dec 2025

8/10 Good

Raphael Kobbie, Springfield Lakes

Travelled with partner

27 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Mix feelings but I like this place. First, the complementary shuttle services from and to the airport was goooooood. Even provided complementary services to the city mall and other places. Good on you, guys. Concierge service was equally magnificent. Although the room was a little small in size, it looked was great and spotless. Room furniture are strategically place to make room to move around. Staff very friendly and respectful. The warm gesture provided were remarkable. Amenities such gym, spa, pool were available but we never used them. The rooftop is magical just when the sun is setting down. The only down side for us was the food. Although, I was convenient to eat at the hotel, the meals were very one-way kind of buffet menu. Not much variety and chef were not quick with their refills. There were significant delays. Meat was a rare thing to have. Don't believe we ever eate beef. Lamp in stew/soup were rare to find. It was always chicken and somehow it finishes that quick. Then, the tray becomes empty for loooooong. In fact, for what Mercure is, I was expecting some good variety with foods, particularly the main meals. My experiences with the food (Breakfast, Lunch and Dinner) was not the best. I believe I would have enjoyed it better if I have stepped out for breakfast, Lunch and Dinner. Aside this, I believe the hotel is a good place to stay.

Stayed 3 nights in Dec 2025

10/10 Excellent

Luciana

26 Dec 2025

Liked: Cleanliness, staff & service, amenities

Excelente hotel! Limpo, organizado!

Stayed 1 night in Dec 2025

8/10 Good

Bawane

24 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2025

2/10 Terrible

Csaba

22 Dec 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

Receptionist said hotel shuttle would take me to the airport … she forgot to say that shuttle wouldn’t go to terminal 2. Even though I had plenty of time to check in, by the time I got there by an additional uber trip, the flight was closed. This is not acceptable and she should not be working at a facility of this level.

Stayed 1 night in Dec 2025

8/10 Good

Chrysil

22 Dec 2025

Stayed 2 nights in Dec 2025

2/10 Terrible

Salma

Travelled with family

21 Dec 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dislike

Stayed 6 nights in Nov 2025

10/10 Excellent

Nayer

21 Dec 2025

Stayed 1 night in Dec 2025

6/10 Okay

Shelini

20 Dec 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

The cleanliness of the room was an issue. There was a significant amount of mold on many areas of the shower walls. The hair conditioner dispenser was empty. There were many small flies near to the toilet. The carpets in the room were stained and filthy.

Stayed 3 nights in Dec 2025

10/10 Excellent

Gemille K

Travelled with group

20 Dec 2025

Liked: Cleanliness, staff & service, amenities

The shower had mold. I stayed for 5 days and the shower wasn’t cleaned. The shuttle service hours was not as advertised. No shuttle to Dubai Mall.

Stayed 4 nights in Dec 2025

2/10 Terrible

Yvette

18 Dec 2025

Disliked: Cleanliness, property conditions & facilities

Bathroom had mold on the walls and bed had hair in it not from me. Instead of my room being changed, housekeeping was sent to scrub it, which made me cough all night due to the harsh chemicals they used. The iron in the Ron was broken and weak my pants I was trying to iron. I also lost power in th room due to broken iron. Overall worse experience

Stayed 2 nights in Dec 2025

6/10 Okay

Raihan

Travelled with family, Travelled with partner

16 Dec 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

3.5 star hotel masquerading as a 5 star. Save your money and go elsewhere. Second stay in 2 years and it went down the drain, speaking of drain my shower in my first room smelled like piss. Like really really horribly. Got moved to another room with no piss smell but had multiple issues as the commonly used things by guests like shower, faucets, toilet seats were loose, both rooms need an intense deep clean. After complaining to front desk, they pulled a big brain move to send maintenance instead of housekeeping or move us to a new room. Manager Ahmed did nothing and just smiled and apologised. Next morning I complained to Expedia who within 5 minutes had another manager Hamza call me who was courteous and considerate and offered us a deluxe suite which thankfully had no problems. It was humorous as I kept finding issues but at one point I realized I should stop pointing things out. Loved this hotel 2 years ago but this stay ruined it, never coming back and will definitely recommend 100% to others .. To avoid this place!!! A few positive things about this place, close to DXB, metro and a few decent restaurants.

When I asked 1 housekeeper if she sees that, she said yes that's a door stopper. 😁

Has anyone ever cleaned this? It's between shower door and door stopper

Stayed 3 nights in Dec 2025

10/10 Excellent

Pratik

15 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Navada

11 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location close to airport, lovely & helpful staff, exceptional customer service, and clean spacious room.

Stayed 1 night in Dec 2025

10/10 Excellent

Mahdieh

10 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great food and great hotel.

Stayed 7 nights in Nov 2025

10/10 Excellent

Anitha

Travelled with partner

9 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room is extremely clean . Staff are polite and approachable. Overall stay was great . Location is great , Everything close by .

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

7 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was perfect

Stayed 4 nights in Dec 2025

10/10 Excellent

BAHMAN

6 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes on shuttle from hotel

Stayed 1 night in Dec 2025

10/10 Excellent

mumrez

4 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel close to airport and fantastic shuttle service

Stayed 3 nights in Nov 2025

6/10 Okay

Donna

4 Dec 2025

Stayed 1 night in Dec 2025

4/10 Poor

Michael

3 Dec 2025

Stayed 3 nights in Oct 2025

Grand Mercure Dubai City

Photo gallery for Grand Mercure Dubai City

Reviews

Popular amenities

Explore the area

Room options

View all photos for Grand Suite

Grand Suite

View all photos for Deluxe Room

Deluxe Room

View all photos for Deluxe Room Twin

Deluxe Room Twin

View all photos for Deluxe Suite

Deluxe Suite

View all photos for Premium Suite

Premium Suite

View all photos for Dubai Suite

Dubai Suite

View all photos for Grosvenor Suite

Grosvenor Suite

View all photos for Premium Room

Premium Room

View all photos for Premium Room, Twin

Premium Room, Twin

Similar properties

Aloft Dubai Airport

About the area

Dubai

What's nearby

Getting around

Restaurants

About this property

Grand Mercure Dubai City

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Grand Mercure Dubai City Reviews

Reviews

Very good

8.8/10

8.4/10

8.4/10

8.4/10

Reviews

8/10 Good

Adam

Adam

4/10 Poor

Pearl