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Embassy Suites by Hilton San Rafael Marin County

3.5 star property

Photo gallery for Embassy Suites by Hilton San Rafael Marin County

Lobby
Ballroom
Point of interest
Ballroom
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Bar

Explore the area

View map
101 Mcinnis Pkwy, San Rafael, CA, 94903
  • Place, Marin County Civic Center Farmers' Market
    ‪13 min walk‬
  • Place, Marin County Civic Center
    ‪13 min walk‬
  • Place, Field of Dogs Dog Park
    ‪15 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(8 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area

Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

9.2 out of 10
Wonderful
(93 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible One Bedroom King Suite with Tub

Living area

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible One Bedroom Two Queen Suite with Roll in Shower

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible One Bedroom Two Queen Suite with Roll in Shower

  • Sleeps 6

View all photos for King Two Room Corner Suite

1 bedroom, premium bedding, in-room safe, desk

King Two Room Corner Suite

  • Sleeps 4

View all photos for Mobility Hearing Accessible Premium King Suite with Tub

1 bedroom, premium bedding, in-room safe, desk

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Corner Suite with Tub

1 bedroom, premium bedding, in-room safe, desk

Mobility Accessible Two Queen Corner Suite with Tub

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

View all photos for Two Queen Two Room Suite

1 bedroom, premium bedding, in-room safe, desk

Two Queen Two Room Suite

  • Sleeps 6

View all photos for Two Queen Two Room Corner Suite

1 bedroom, premium bedding, in-room safe, desk

Two Queen Two Room Corner Suite

  • Sleeps 6

View all photos for Hospitality Two King Three Room Suite

1 bedroom, premium bedding, in-room safe, desk

Hospitality Two King Three Room Suite

  • Sleeps 6

View all photos for Premium King Two Room Suite

1 bedroom, premium bedding, in-room safe, desk

Premium King Two Room Suite

  • Sleeps 4

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Lounge
Four Points by Sheraton San Rafael Marin County
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,242 reviews
The price is NZ$276
includes taxes & fees
30 Nov - 1 Dec
Four Points by Sheraton San Rafael Marin County

About the area

San Rafael

Located in San Rafael, Embassy Suites by Hilton San Rafael Marin County is connected to the convention center, within a 10-minute drive of Dominican University of California and Mission San Rafael Arcangel. .This hotel is 11.1 mi (17.9 km) from Sweetwater Music Hall and 14.1 mi (22.7 km) from Golden Gate National Recreation Area.

What's nearby

  • Marin County Civic Center Farmers' Market - 13 min walk - 1.1 km
  • Marin County Civic Center - 13 min walk - 1.1 km
  • Dominican University of California - 5 min drive - 4.3 km
  • Mission San Rafael Arcangel - 5 min drive - 5.7 km
  • Muir Woods National Monument - 21 min drive - 22.4 km

Getting around

  • Richmond Transit Center - 20 min drive
  • San Francisco Intl. Airport (SFO) - 48 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Ounces Outdoors - ‬3 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪A&W Restaurant - ‬4 min drive
  • ‪Consuelo’s Kitchen - ‬5 min drive

About this property

Embassy Suites by Hilton San Rafael Marin County

Pet-friendly hotel with free breakfast connected to the convention center in San Rafael
Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 236 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. 32-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and wedding services.
Enjoy Californian cuisine at Red Oak Craft Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in San Rafael? This hotel has 19332 square feet (1796 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Red Oak Craft Bar - This restaurant specializes in Californian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Red Oak Craft Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (19,332 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1990
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - February 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Rafael-Marin
Embassy Suites Hotel San Rafael-Marin County
Embassy Suites Rafael-Marin
Embassy Suites San Rafael-Marin County
Embassy Suites Hotel San Rafael - Marin County / San Rafael
Embassy Suites San Rafael
San Rafael Embassy Suites
Embassy Suites San Rafael Marin County Hotel
Embassy Suites Marin County Hotel
Embassy Suites Hilton San Rafael Marin County Hotel
Embassy Suites Marin County
Embassy Suites Hilton Marin County Hotel
Embassy Suites Hilton San Rafael Marin County
Embassy Suites Hilton Marin County
Embassy Suites by Hilton San Rafael Marin County Hotel
Embassy Suites by Hilton San Rafael Marin County San Rafael

Embassy Suites by Hilton San Rafael Marin County Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1010 reviews
Rating 8 - Good. 199 out of 1010 reviews
Rating 6 - Okay. 67 out of 1010 reviews
Rating 4 - Poor. 46 out of 1010 reviews
Rating 2 - Terrible. 36 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and consistent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a great all around hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Property conditions & facilities

Underwhelming

The hotel was clean but had a number of snags: No stairs and very few lifts so a constant queue and wait to go up and down which seems ridiculous as we were only one floor up and could quite easliy walk up some stairs. The only stairs were fire escapes which all exited out into the care park and had no way back in other than to walk around the perimeter of the hotel and re-enter at the front. The reception staff seemed keen on keeping all interaction with customers to an absolute minimum. They recoiled when approached and gave monosyllabic answers to queries. The small refreshment shop at reception seemed to be poorly stocked and items were not restocked as they ran out so by Sunday there was slim pickings. The bar staff were much friendlier and perky. The room was poorly designed, the lighting was awful with only one lamp in the living space and a single pendant. Even with these on the space was gloomy and uncomfortable. The mattress was comfortable but the pillows lumpy and tired. No complimentary water and an unusable one-legged ironing board were the icing on the cake... Breakfast was basic but decent, however the buffet always seemed to have run out of at least one item which made it a bit of a lottery as to what you might get. Overall disappointing for the high price paid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 1 night in Aug 2025

10/10 Excellent

Marcie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness

Maintenance & service issues

Nice hotel, but the A/C wasn't working and it couldn't be fixed. We also had to ask multiple times for more towels. Unfortunately, there's no hot tub here. Pros: Happy Hour and breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good stay

Stayed 1 night in Aug 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast omelet ls excellent and hash browns- great cooks! And super fast!
Stayed 4 nights in Jul 2025

6/10 Okay

Donna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The halls outside of the rooms were dirty. We had plates piled up outside our room when we checked in. We asked several times to have them removed. The next morning my son delivered the plates to the front desk. In other areas of the hallway were dirty glasses and plates, garbage, towels.
Stayed 2 nights in Aug 2025

8/10 Good

Catherine

Travelled with family
Stayed 6 nights in Jul 2025

8/10 Good

AMBROSIA

Travelled with partner
I liked the fact that it was an indoor hotel with an outdoor feel. I also like the hotel bar.
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were not told when breakfast ended so we almost missed it and the air conditioner in our room wasnt getting cold enough. The fan was great but was too noisy to run.
Stayed 1 night in Aug 2025

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Raechelle

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Daisy

Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with family and small children
Liked: Amenities
They oversold the room type we had reserved, they remedied it to our quasi-satisfaction by giving us two rooms instead of one BUT it took more than 20 -30 minutes to get it straightened out which was ridiculous! The clerk was seemingly inexperienced and kept goung to find the manager for help, we were disappointed the hot tub had been removed. We have stayed at this location numerous times over the years and never remember a parking fee so that was a negative, especially since there was no valet service to help you to your room. The breakfast and its are were LOVELY and much nicer than before and so was the Evening reception. The table staff at breakfast were AWESOME! They were constantly on the move, helping guests and cleaning the tables and making sure the food lines were immaculate, we REALLY WERE DELIGHTED with that. We and our children with us appreciated the pool and the new limit of ten people at once, it made it so much nicer, reasonable noise level and quality experience, Thank you. Deborah Kimokeo
Stayed 1 night in Jul 2025

10/10 Excellent

Luu

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the charge for parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Quick to address requests. Complimentary breakfast and happy hour drinks. Located close to the freeway, a park with walking trails, a dog park, & pond, and a shopping center with a great local ice cream shop.
Stayed 4 nights in Jul 2025

6/10 Okay

Rajsingh Baldev

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Grandison

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Jul 2025