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Four Points by Sheraton San Rafael Marin County

3.0 star property

Photo gallery for Four Points by Sheraton San Rafael Marin County

Lounge
Lobby
Lobby
Property amenity
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

View map
1010 Northgate Dr, San Rafael, CA, 94903
  • Place, Marin County Civic Center
    ‪2 min drive‬
  • Place, Dominican University of California
    ‪3 min drive‬
  • Place, Mission San Rafael Arcangel
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Patio

7.0 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Patio

Deluxe Room, 1 King Bed, Non Smoking, Patio

Deluxe Room, 1 King Bed, Non Smoking, Patio

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(101 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(154 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Embassy Suites by Hilton San Rafael Marin County

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.4 out of 5, Excellent, 1,027 reviews
The price is NZ$278
includes taxes & fees
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Embassy Suites by Hilton San Rafael Marin County

About the area

San Rafael

A stay at Four Points by Sheraton San Rafael Marin County places you in the heart of San Rafael, within a 5-minute drive of Marin County Civic Center and Dominican University of California. .This hotel is 3.1 mi (5 km) from China Camp State Park and 3.2 mi (5.2 km) from Mission San Rafael Arcangel.

What's nearby

  • Marin County Civic Center - 2 min drive - 1.8 km
  • Marin County Civic Center Farmers' Market - 2 min drive - 1.8 km
  • Dominican University of California - 3 min drive - 4.3 km
  • Mission San Rafael Arcangel - 4 min drive - 5.3 km
  • Muir Woods National Monument - 20 min drive - 21.3 km

Getting around

  • Richmond Transit Center - 18 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive

Restaurants

  • ‪Ounces Outdoors - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Peet's Coffee & Tea - ‬6 min walk

About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 235 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Californian cuisine at Hillside Tavern, a poolside restaurant which features a bar/lounge and a pool view. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Rafael? This hotel has 2520 square feet (234 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
Hillside Tavern - This poolside restaurant specializes in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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San Rafael Four Points
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Four Points Sheraton Marin County Hotel
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Four Points By Sheraton San Rafael
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Four Points by Sheraton San Rafael Marin County San Rafael
Four Points by Sheraton San Rafael Marin County Hotel San Rafael

Reviews

Four Points by Sheraton San Rafael Marin County Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 683 out of 1229 reviews
Rating 8 - Good. 305 out of 1229 reviews
Rating 6 - Okay. 114 out of 1229 reviews
Rating 4 - Poor. 75 out of 1229 reviews
Rating 2 - Terrible. 52 out of 1229 reviews

Reviews

10/10 Excellent

Li

Stayed 1 night in Jun 2025

10/10 Excellent

Joel, San Jose

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Gregory

Didn’t clean the room
Stayed 4 nights in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, room comfort

Summer stay review

Check-in was seamless and very easy. The hotel room was clean, and the bed was comfortable. However, a few outlets in the room were not functioning, so we were limited to using just one for charging devices. The pool area was well-organized and well-stocked with towels. That said, additional seating would be beneficial, especially during the busy summer season, as the current number of chairs does not accommodate the volume of guests. The bar and breakfast staff were exceptionally friendly and attentive, providing excellent service throughout our stay. Overall, we had a great experience and highly recommend staying here.
Stayed 1 night in Jun 2025

8/10 Good

Jaime

Stayed 1 night in Jun 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and a good size pool
Stayed 3 nights in Jun 2025

6/10 Okay

Byron

Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Stayed 2 nights in Jun 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
It was what a good basic hotel should be. Ask for a room away from the highway.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Angie, Rocklin

Stayed 2 nights in Jun 2025

8/10 Good

amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and has all the basics for a quick trip to the bay area.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Not bad, but don't pay for breakfast

I'm sorry I paid extra for "gourmet" breakfast, which was terrible. Stale bagels, fake eggs, awful bacon and sausages. I ended up eating fruit only. The guy at check- in failed to give breakfast info and the breakfast tickets I had pre-paid. We had to handle all this the next morning! Wished I had breakfast elsewhere. Also, no invoice for my stay. Have to contact them for it now. Nice looking bar & pool area; OK room; nice TV; good fridge & microwave. Slightly above average.
Stayed 1 night in Jun 2025

4/10 Poor

Henry, Eureka

Business traveller, Travelled with partner
The A C went on and off every 3 or 4 minutes all night long. Even then it did not cool the room.
Stayed 1 night in Jun 2025

6/10 Okay

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds were the only problem. The mattresses were terribly uncomfortable. It will prevent me from re-booking. Everything else was fine.
Stayed 3 nights in Jun 2025

8/10 Good

Richard, BURLINGAME

Business traveller
Liked: Amenities
Always nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Martha Edilma

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 2 nights in Jun 2025

8/10 Good

Diego

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jun 2025

8/10 Good

GALE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Barbara

Stayed 5 nights in Jun 2025

10/10 Excellent

Debra, DISCOVERY BAY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Sylvia

Travelled with family
Liked: Amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025