2/10 Terrible
Christina
Travelled with partner
7 Feb 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at this hotel a few times and have always had a pleasant experience, so this stay was surprisingly disappointing.
The front desk person was rude. There was a Hispanic gentleman who checked in ahead of me, and the front desk woman was rude to him and she didn't hide her feelings of disgust when he had trouble communicating. When it was my turn, she was very curt and seemed unhappy to be at work.
We deposited our luggage in our room and went out to meet friends. Arriving back at the hotel after 9:30 PM I discovered that the AC didn't work and the bathroom door didn't close all the way. There was a tile placed on the floor that prevented the door from closing. The room was an accessible room with a roll-in shower. Unfortunately, it wasn't set up in a manner that prevented water from getting all over the bathroom floor, making it slippery after a shower.
The room also happened to be attached to an adjoining room. The door to the adjoining room had about a two-inch gap at the bottom. This meant that I could clearly hear the person in the room next door. He had a long loud phone conversation that lasted til about 1:30 AM, followed by TV shows that lasted for a couple more hours. I didn't get much sleep.
The worst part was that after I got into bed, I noticed an insect running along the wall. It was a cockroach!!
I sent an email to the property manager, and as of this writing, I have not had any response. I will not be staying at this hotel again.
Christina
Stayed 1 night in Feb 2026