Based on the website pics we thought we would get a balcony with some sort of view. The room itself was very nice and hotel grounds had beautiful water views. BUT the ‘balcony’ was literally too small for 2 people and all you saw were walls and the tops of a couple palm trees. We asked for a different room, but were told club owners get first dibs, which is understandable, but we paid 300.00 a night which was a lot of money for us. Front desk manager was not accommodating at all and said hotel was full. Which it might have been and I might not complain if the room were not so expensive,,but at the price we paid and the website pics we saw and driving up to the hotel with all the nice balconies, the balcony we got was wrong. A hill view or parking lot would have been a thousand times better. We love sitting in our outdoor area and is one of the things we look for in a room. Very, very, very disappointing. Never stay in room 322!!