Rude Staff, and Run-Down Property
We live 25 minutes away and stay on Blue Lakes every summer. Everything else was booked, so we gave this place a shot. Big mistake.
We reserved two rooms, one for my husband, baby, and me, and one for my adult son and his girlfriend. We arrived at 1pm (check-in is 3). In the past, they let us use the lake early or charged a small fee. But the new owners were rude from the start. The office was locked, and once I found someone, she said it would be $30 per person or $50 per room just to sit by the lake until our room was done.
I asked them to call when our room was ready and I'd pay for early check-in ($50). They never did. 2 hours with a baby... At 3pm, check-in was slow and chaotic. Other guests were upset too. We were finally given one room, but the second wasn’t ready for another hour. When I expressed how inconsiderate it was to leave us sitting in the heat with a baby, the woman got defensive and rude, then made a snide remark about “one-day stays.” as if we weren’t welcome.
When the second room was finally ready, she told my husband, “This isn’t a 5-star hotel or a resort.” No kidding, but basic courtesy still matters.
The rooms were outdated and poorly maintained. Soap dispensers were broken, no recycling, and everything felt cheap. We weren’t expecting luxury, just kindness and competence.
Instead, we paid $579 for a truly unpleasant experience. I feel bad for anyone else who ends up here.