6/10 Okay
Todd B.
3 Mar 2026
Liked: Cleanliness
Overall, the place was nice, the location was awesome, and we had fun... but it wasn't perfect.The pellet fireplace did not work making it cold in living room. When I called to get it fixed, I was given a 30-45 minite wait time, 3 hours later someone finally showed up and said it was broke. I knew it was broke. I had to cancel my plans for my evening vacation to sit around and wait for someone. I called several times and was given different statements 'he is 30 minutes away' or 'he is right there' but still nothing.There was no compensation for the broken heater and my family had to sit around waiting.
Todd B.
Stayed 3 nights in Feb 2026















