Book Hyatt Hotels Miami Beach accommodation from NZ$228

Beautiful and clean resort, beds were comfortable and it was very spa like, mostly white, cream and pale pink. Very elegant place to stay but very pricey. If you come here you’ll be pampered but be prepared to spend. Small Orange juice is $12 and large is $15. I needed a plastic spoon to eat a yogurt and they charged $1.45 for it. They will put out comfortable lounge chairs at the beach but will only put out umbrellas if the wind gust is less than 13 mph. If it’s over 13 no umbrellas so you cook in the sun. They remove the lounge chairs at 5:30pm. So if you want to go lay out by the beach after that you won’t have a lounge chair. It’s really weird that they remove them so early. They had 2 large beautiful pools and a hot tub. Also another adult outdoor pool on the 7th floor. Everyone was very nice and accommodating. Parking is only valet at $60 a day. Like I said be prepared to spend. Although we loved the resort itself and the beautiful suite ( we had 2 bathrooms) we were disappointed with the beach closing so early and not putting up umbrellas. The beach view was gorgeous! You have to get a room with a balcony to fully enjoy it.

Nice staff and good location.

Very disappointing stay. The hotel is extremely outdated and poorly maintained. The room smelled bad and there was dust everywhere, which made it feel very dirty and uncomfortable. It did not feel clean at all. The service was also poor and unprofessional. We chose this hotel for a special day, and unfortunately the experience really ruined the mood for us. This place needs serious improvements in cleanliness, maintenance, and customer service. I would not recommend staying here.

I am not happy for what I paid. They don’t even give you a bottle of water. I waited about 30 minutes for shampoo to be delivered to the room. Asked for late check out and they did not wanted to give me the option. Asked for beach towels and they do not provide it either. The floor is broken in the reception, when you walk in is the first thing you see. I expected a better looking place and better service for the amount of money changed.

Good

Not as clean as when i visited before, carpet should be either cleaned or completely replaced. The elevators were out of service so i had to take the stairs up to my room with heavy luggage, room had a moldy smell, no ice other vending machines available . Entrance way was extremely slippery almost fell a few times due to the tiles and heavy rain.