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Four Points by Sheraton Pleasanton

3.0 star property

Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
Lobby
Lobby
View from property
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Free WiFi

Explore the area

View map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Stoneridge Shopping Center
    ‪4 min drive‬
  • Place, Alameda County Fairgrounds
    ‪7 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(81 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,173 reviews
The price is NZ$158
includes taxes & fees
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About the area

Pleasanton

Located in Pleasanton, Four Points by Sheraton Pleasanton is a 4-minute walk from Tommy T's Comedy House and a 4-minute drive from Stoneridge Shopping Center. .This hotel is 3.6 mi (5.7 km) from Pleasanton Golf Center and 3.8 mi (6.1 km) from San Francisco Premium Outlets.

What's nearby

  • Tommy T's Comedy House - 3 min walk - 0.3 km
  • Stanford Health Care - Valleycare Medical Foundation - 3 min drive - 3.6 km
  • Stoneridge Shopping Center - 4 min drive - 3.3 km
  • San Francisco Premium Outlets - 4 min drive - 6.1 km
  • Alameda County Fairgrounds - 7 min drive - 5.0 km

Getting around

  • Pleasanton Station - 10 min drive
  • Dublin/Pleasanton Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbird Chicken - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk

About this property

Four Points by Sheraton Pleasanton

Hotel with an outdoor pool, a quick walk to Tommy T's Comedy House
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 214 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Pleasanton? This hotel has 2330 square feet (210 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Reviews

Four Points by Sheraton Pleasanton Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 491 out of 1029 reviews
Rating 8 - Good. 210 out of 1029 reviews
Rating 6 - Okay. 137 out of 1029 reviews
Rating 4 - Poor. 102 out of 1029 reviews
Rating 2 - Terrible. 89 out of 1029 reviews

Reviews

6/10 Okay

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Jul 2025

6/10 Okay

jeremy

Travelled with group

Fix the keys

Booked stay as a group block fo softball team. Was told breakfast would be available which is a deal breaker for a team needing to get up early and ready for a day of games. Only upon check in were we told this would but be available. The other main issue was despite numerous reviews stating issues with keys, they obviously have not addressed this because all 10 of our families had issues accessing their rooms, pool area, and entering building due to keys not working. Staff seem to be well aware of issue yet management has not solved this problem.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

I think the issues for me is a large deposit for the hotel of $200, that is charged immediately. Also the bathroom still had trash in it, shower curtain rod had mold on it, bed had someone else’s hair on the pillows. I know it’s not my hair because I am bald. For the price, look elsewhere.
Stayed 1 night in Jul 2025

4/10 Poor

Jessie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We had to re-key 3 times because they kept not working, and we kept getting locked out. No towels at the pool and we had to ask twice. They brought out 4 towels and there were about 15 people at the pool. So we had to get our shower towels to use. No clean towels or cleaning wipes in the gym at 8am.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with partner
With so many other options in the area, I expected better.
Stayed 1 night in Jul 2025

10/10 Excellent

Ma Angeli, Dublin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem. I live in the area and often pass by the property, not realizing how beautiful it is. We booked a two night stay due to a prolonged power outage in my neighborhood. We chose this hotel for its location and price per night but did not expect much. It looks like a mini resort with the well maintained garden, which offered a really nice and peaceful view from our room. Our room was clean and spacious with a balcony. I work remotely so I really appreciated the ample desk space. We will definitely stay here again and would recommend it to friends and out of town guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking and peaceful
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Beautiful pool and garden area
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sanjay

Stayed 12 nights in Jun 2025

10/10 Excellent

Raelene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

We had a amazing stay here. Very clean and comfy. Check in was quick. Area that its in was good and quiet. Very safe environment. We stayed 3 nights on our family vacation. Location was close to alot of places to eat and close to Wal-Mart which made it great. We will definitely be back for another stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

10/10 Excellent

Yu, San Dimas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, easy parking, good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were first put into a room next to a noisy patio area. We asked to move to a quieter, more private room. We were moved right away to a beautiful room on the third floor, quiet, restful, lovely. No problem with our request to change. Kind, helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Travelled with family
The staff was outstanding. The room was immaculate. There are some serious maintenance issues that may expose a real danger snd this concerned us. We took photos. There are NUMEROUS dead trees on the property near the pool area. At least 5 that we saw. The railing on the steps up to the hot tub is rusted and disconnected which makes the bannister unsteady. One of the hand rails from the deck into the hot tub is VERY wobbly. You can see where there used to be hand rails mounted on the steps descending down to the pool deck. None exist there now. Not a safety hazard but when we checked in and went to the hot tub the jets were not working. Later that evening another guest reported that to the front desk and someone came out but left with them not working. There were no pool towels available after 8 pm. The next morning about 10 am there was only a half cup of coffee in the lobby, no half and half and a smidgen of creamer. The jets were not working but came on about 11:15 as we were leaving the hot tub to change and check out To be fair I must add that it may have been an unusually busy weekend as the county fair was about 5 miles away and apparently a few families come from all over to gather at the Four Points and enjoy the facility and attend the fair. The fair dates are publicized months in advance so there was time to have ample staffing to wash towels and refill the coffees and cream. We may go back but will bring our own beach towels as many others did and go to Starbucks
Stayed 1 night in Jul 2025

8/10 Good

Tracy, EASTLAKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property at a reasonable price.
Stayed 1 night in Jul 2025

10/10 Excellent

Dilan

Stayed 1 night in Jul 2025