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Four Points by Sheraton San Rafael Marin County

3.0 star property

Photo gallery for Four Points by Sheraton San Rafael Marin County

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Property amenity
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Property amenity
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Reviews

8.6 out of 10
Excellent

Popular amenities

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1010 Northgate Dr, San Rafael, CA, 94903
  • Place, Marin County Civic Center
    ‪2 min drive‬
  • Place, Marin County Civic Center Farmers' Market
    ‪2 min drive‬
  • Place, Field of Dogs Dog Park
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(166 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio

7.6 out of 10
Good
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

7.0 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

San Rafael

A stay at Four Points by Sheraton San Rafael Marin County places you in the heart of San Rafael, within a 5-minute drive of Marin County Civic Center and Dominican University of California. .This hotel is 3.1 mi (5 km) from China Camp State Park and 3.2 mi (5.2 km) from Mission San Rafael Arcangel.

What's nearby

  • Marin County Civic Center - 2 min drive - 2.2 km
  • Marin County Civic Center Farmers' Market - 2 min drive - 2.2 km
  • Field of Dogs Dog Park - 2 min drive - 2.2 km
  • Dominican University of California - 3 min drive - 5.0 km
  • Golden Gate Bridge - 17 min drive - 25.9 km

Getting around

  • Richmond Transit Center - 18 min drive
  • San Francisco Intl. Airport (SFO) - 46 min drive

Restaurants

  • ‪Ounces Outdoors - ‬6 min walk
  • ‪Panda Express - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Peet's Coffee & Tea - ‬6 min walk

About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 235 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Californian cuisine at Hillside Tavern, a poolside restaurant which features a bar/lounge and a pool view. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in San Rafael? This hotel has 2520 square feet (234 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
Hillside Tavern - This poolside restaurant specializes in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults, and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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San Rafael Four Points
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Four Points Sheraton Marin County Hotel
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Four Points By Sheraton San Rafael
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Four Points by Sheraton San Rafael Marin County Hotel
Four Points by Sheraton San Rafael Marin County San Rafael
Four Points by Sheraton San Rafael Marin County Hotel San Rafael

Reviews

Four Points by Sheraton San Rafael Marin County Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 702 out of 1251 reviews
Rating 8 - Good. 305 out of 1251 reviews
Rating 6 - Okay. 118 out of 1251 reviews
Rating 4 - Poor. 72 out of 1251 reviews
Rating 2 - Terrible. 54 out of 1251 reviews

Reviews

8/10 Good

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Yelena

Stayed 1 night in Sep 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Disappointing

The woman at the front desk was not friendly at all. The room was fair. Smelled musty. Room was dated. No coffee maker. Cup and water for one, towels for two but we were three people.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely quiet. Bed was very comfortable and shower was easy to use with plenty of hot water.
Stayed 6 nights in Sep 2025

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to get a refund and stay somewhere else. Was not safe. Dirty, smelly bab all around I didn’t even put my bag down
Stayed 1 night in Sep 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
A nice pet friendly facility with clean rooms.
Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lokin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, breakfast was fantastic, pool and hot tub were in tip top shape. I only wish the hot tub was open later than 10. Other Marriott hotels tend to turn a blind eye as long as you’re quiet. It’s always appreciated, too.
Stayed 3 nights in Sep 2025

8/10 Good

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a quick In-N-Out. The staff was extremely friendly, it was clean, easy location, plenty of walkable places to eat. Outdoor pool and hot tub were nice additions. Breakfast was not included but can pay for a decent meal.
Stayed 2 nights in Sep 2025

6/10 Okay

Shawna

Travelled with family
Liked: Staff & service

Strong 6

I would rate this hotel a strong 6. The location, the onsite restaurant/bar & available breakfast are all very convenient & served the purpose of our visit. The areas of improvement recommended: quality of food specifically because there is a limited menu. Example: the chicken tenders should be real breast meat w/the option of grilled strips or fried breaded chicken strips. The mac & cheese needs seasoning. The pool area was nice & had space, pool was a lil on the cooler side & the hot tub was occupied so we were unable to access it. We stayed in a double queen room that was decent size, room was clean, beds were comfortable, however the first room we were given smelled like smoke. The best part of the stay was the customer service from Kristina. She was professional w/a personable approach by apologizing for the state of the room & quickly changing our room, which was much better. As a recruiter, I would absolutely recruit Kristina as a supervisor or manager as she was also dealing w/another couple who was dissatisfied about something in their room while finding us another room.
Stayed 1 night in Sep 2025

10/10 Excellent

dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 2 nights in Sep 2025

4/10 Poor

Dong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Rami

Stayed 2 nights in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed numerous times for a week or more and have enjoyed my stay very much. This time, however, I found that other guests were very noisy late at night and very early in the morning. Not sure if stronger messages about conduct while staying at the hotel can help? I want to note that the ladies that work in the restaurant are super polite, eager to please and very personable. See you again soon!
Stayed 6 nights in Aug 2025

4/10 Poor

ibrahim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Stayed 1 night in Aug 2025

4/10 Poor

Sharre

Disliked: Amenities, property conditions & facilities
The dining was really poor and only open until 9pm. The furniture in the rooms is so old and falling apart. One night I came back to my room and it was infested with ants. I had to quickly pack and move to a different room. No one apologized. But the view was really nice and it's great there is a pool and outdoor fireplace.
Stayed 3 nights in Aug 2025

4/10 Poor

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
I reserved a room with 2 queen beds, but when I arrived they said they only had a room with 1 king bed. I reserved and paid for something already it should’ve not been given away. They did bring a roll out bed but it was very small. Also, we were on the second floor and it felt older. The floor where the restaurant, lobby, and pool felt like a whole different place since it was newer. I feel I should be accommodated for paying for something we didn’t receive.
Stayed 1 night in Aug 2025

2/10 Terrible

Joe

Stayed 3 nights in Aug 2025

10/10 Excellent

Kundan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for taking care of us during and even after our stay! Beautiful property, very accommodating and friendly stuff, easy check-in process. We will definitely come back to spend more time in the area.
Stayed 5 nights in Aug 2025

10/10 Excellent

Marisa

Stayed 1 night in Aug 2025

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025