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Holiday Inn & Suites Across From Universal Orlando by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Across From Universal Orlando by IHG

Terrace/patio
Outdoor pool, open 9 AM to 11 PM, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
5916 Caravan Ct, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪3 min walk‬
  • Place, Orlando International Premium Outlets
    ‪8 min walk‬
  • Place, Universal Studios Florida
    ‪13 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 4 Double Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

7.2 out of 10
Good
(57 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (High Floor)

Room amenity

Suite, 2 Double Beds (High Floor)

  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Room amenity

Suite, 1 Bedroom (High Floor)

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds (High Floor)

Room amenity

Suite, Multiple Beds (High Floor)

  • 98 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

7.0 out of 10
Good
(29 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

In-room safe, desk, blackout curtains, iron/ironing board
Holiday Inn Express & Suites Nearest Universal Orlando by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,001 reviews
The price is NZ$295
includes taxes & fees
22 Jan - 23 Jan 2026
Holiday Inn Express & Suites Nearest Universal Orlando by IHG

About the area

Orlando

With a stay at Holiday Inn & Suites Across From Universal Orlando by IHG in Orlando (Florida Center), you'll be a 3-minute walk from Universal Orlando Resort and 9 minutes by foot from Orlando International Premium Outlets. .This family-friendly hotel is 0.7 mi (1.1 km) from Universal CityWalk and 1.2 mi (1.9 km) from Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 3 min walk - 0.3 km
  • Orlando International Premium Outlets - 8 min walk - 0.7 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Universal Studios Florida - 13 min walk - 1.2 km
  • Universal’s Islands of Adventure - 16 min walk - 1.4 km

Getting around

  • Orlando Station - 17 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Miller's Ale House - ‬8 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Tabla Indian Chinese Thai - ‬6 min walk
  • ‪TGI Friday's - ‬1 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando by IHG

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
Holiday Inn & Suites Across From Universal Orlando by IHG offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 390 guestrooms featuring LCD televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.
Enjoy a satisfying meal at TGI Fridays serving guests of Holiday Inn & Suites Across From Universal Orlando by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Orlando? This hotel has 12754 square feet (1185 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
TGI Fridays - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Parking on site (USD 28.50 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • TGI Fridays

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (12,754 square foot of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from October 31 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 65 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Self parking fee: USD 28.50 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando
Holiday Inn Suites Across From Universal Orlando an IHG Hotel
Holiday Inn & Suites Across From Universal Orlando by IHG Hotel

Holiday Inn & Suites Across From Universal Orlando by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 618 out of 1797 reviews
Rating 8 - Good. 335 out of 1797 reviews
Rating 6 - Okay. 322 out of 1797 reviews
Rating 4 - Poor. 216 out of 1797 reviews
Rating 2 - Terrible. 306 out of 1797 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Sep 2025

8/10 Good

Yolanda, New york

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Allison

Liked: Staff & service
Disliked: Property conditions & facilities
Your staff is lovely and tries their best during adverse conditions. The shuttle buses to a from the parks are very convenient. But I never would have booked this hotel if I knew it was undergoing such a major renovation. I was very nervous about my rental car getting damaged by all the construction equipment in the parking area. My room smelled weird, the safe didn't work, and one of border tiles fell off when I closed the closet door. I thought about asking to be moved to another room, but with the state the hotel was in, I doubted it would be any better. Keeping a hotel open while making major renovations is an obvious money grab and Holiday Inn should be ashamed of itself. Thank goodness for Door Dash because the only nearby food option was TGIFridays and what they serve can barely be considered food.
Stayed 4 nights in Sep 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, room comfort
great location, right across from universal
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was under heavy renovation and did not notify me before my booking. They did not offer free breakfast. They charged $27 a day for parking and over half of the parking lot was taken up by constructions or a Car rental company. The walls had holes cut in them, exposed wires across the ceilings. AND the worst of all.....SMOKE Detectors taped up...... That should never happen. When the work is done the tape comes off.
Stayed 2 nights in Sep 2025

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Lets talk about the positives. It was close to universal, pricing was cheap for a 1 night stay and the room itself was big (as we got the suite) and overall looked like it was updated. It appears the building is going through a remodel and no doubt when done the lobby, hallway and amenities likely will be better. This wasn't "necessarily" the issue. The issues were the following....1) When booking the room online, no where did we see a notice on the website that said it was under construction or in a remodel process. Had we seen that, likely would have not booked it. 2) As expected as a result, we couldn't park in front of hotel to check in (as they are doing work on the entrance), so had to park on side of road. 3) No mini store to sell drinks or water because of construction 4) no ice machines on hardly any of the floors because of remodeling and the ONE ice machine that was on 10th floor, did not work. It was on and at best spit out a few pieces of ice. 5) While I know it was late (after 10pm), I asked staff if there was water in those courtesy water tanks they keep by service desk and they were like, I think we are out. I walked over to try to poor and nothing came out but clearly you can see there was some there. I said, "oh so there isn't anyway of getting any water or water bottles" and they responded there was a walgreens down the street. I was too tired to be combative and accepted the answer. You know they could have refilled it for me.
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Madison

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Construction occurred during our stay. Wish we were notified before. Could not sleep in or use pool. Not the hotels fault but just wish we knew before we came. Rooms were clean and comfy and room service was nice.
Stayed 4 nights in Sep 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under renovation which was not disclosed at the time of reservation. There are no amenities, no vending machines, no pool, no hot water, dish network for television not even all of the channels. Broken toilet paper holder, knobs missing on the furniture. In short an unsafe dump. The hotel should not be open during this extensive renovation. Wires hanging from the ceiling, hallways blocked with furniture. The location is great but that is it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location less than 5 minutes from Universal Studios/City Walk.
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley, Stamford

Stayed 2 nights in Sep 2025

10/10 Excellent

Haylea

Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and Our room was clean, the beds comfortable and the view was nice from the 10th floor.. But when we got there they seem to be expanding the lobby and adding a couple new things so there was a bit of construction but besides that it was a nice stay . Also the hotel is connected to a TGI Friday’s and the food is pretty good. Also walking distance to universal and the premium outlets 👍
Stayed 3 nights in Sep 2025

4/10 Poor

alfredo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn’t like was the pool wasn’t working and it was never mentioned when I check in or on the website staff don’t say much. Don’t explain much. They just handle the cards and that’s about it. You have to figure out everything else..
Stayed 2 nights in Sep 2025

4/10 Poor

Elissa

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not mentioned anywhere that this property is under construction, even when I called before arrival. Pool is closed until maybe 9/16. The place is a mess and dirty. Bugs in the beds. It seemed every time we came down our hallway the cleaning staff was just hanging out talking which makes sense since the place is dirty…everywhere. The living area, the bedrooms, outside the rooms. They clearly do not do their jobs well. Do not recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Far from airport no shuttle like advertised
Stayed 1 night in Sep 2025

10/10 Excellent

Princess Mariane

Stayed 1 night in Aug 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Carina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Threadroy

Stayed 1 night in Sep 2025

2/10 Terrible

Noah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Undisclosed information about construction

The room was full of mold and we started coughing. There was so much construction and unfinished halls and rooms we couldnt even find the ice machine. No mention of construction on the website. There should not be customers staying there. I am glad, however, they agreed to a full refund. ( I have yet to see that reflected on my account) Too bad because I have enjoyed my stays at Holiday Inns before this experience.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a smell in the hallways and room. It had a mold smell.
Stayed 3 nights in Aug 2025