2/10 Terrible
Allison
7 Apr 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the hotel an hour after check-in time, only to be told by the front desk staff—who were surprisingly rude—that my room wasn’t ready yet. I was informed that rooms were still being cleaned, and when I asked to speak with a manager, I was told there wasn’t one on site. I had to wait in the lobby for about 30 minutes, feeling tired, hungry, and in desperate need of a shower and some rest.
No one came to inform me when my room was finally ready—I had to keep going up to the desk to ask, and each time I was met with the same unhelpful and unfriendly attitude.
Once I did get into my room, it was decent, but unfortunately it was located right next to the highway and was quite noisy throughout the night.
Overall, this was not a welcoming or relaxing experience. Between the lack of communication, poor customer service, and the noisy location, I would not stay here again.
Allison
Stayed 1 night in Apr 2025