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Best Western Plus Pleasanton Inn

2.5 star property

Photo gallery for Best Western Plus Pleasanton Inn

Exterior
Seasonal outdoor pool
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
5375 Owens Court, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Hacienda Business Park
    ‪14 min walk‬
  • Place, Stoneridge Shopping Center
    ‪1 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(27 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

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Exterior
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About the area

Pleasanton

With a stay at Best Western Plus Pleasanton Inn in Pleasanton, you'll be within a 15-minute walk of Tommy T's Comedy House and Team Health West. .This hotel is 0.9 mi (1.4 km) from Hacienda Business Park and 1.3 mi (2 km) from Dublin Civic Center.

What's nearby

  • Tommy T's Comedy House - 3 min walk - 0.3 km
  • Team Health West - 8 min walk - 0.7 km
  • Hacienda Business Park - 14 min walk - 1.2 km
  • Stoneridge Shopping Center - 1 min drive - 3.3 km
  • Stanford Health Care - Valleycare Medical Foundation - 2 min drive - 3.3 km

Getting around

  • Dublin/Pleasanton Station - 9 min walk
  • Pleasanton Station - 10 min drive
  • Oakland Intl. Airport (OAK) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Starbird Chicken - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chili's Grill & Bar - ‬14 min walk

About this property

Best Western Plus Pleasanton Inn

Hotel in Pleasanton with free breakfast and a fitness center
Best Western Plus Pleasanton Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, discounted use of a nearby fitness facility, and a vending machine.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September

Property is also known as

Best Western Pleasanton
Best Western Pleasanton Inn
Best Western Plus Pleasanton
Best Western Plus Pleasanton Inn
Pleasanton Best Western
Pleasanton Inn
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Plus Pleasanton Hotel
Plus Pleasanton Pleasanton
Best Western Plus Pleasanton Inn Hotel
Best Western Plus Pleasanton Inn Pleasanton
Best Western Plus Pleasanton Inn Hotel Pleasanton

Best Western Plus Pleasanton Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Rooms need updating, WiFi was throttled after reaching a certain GB. Not viable as a place to work from.
Stayed 1 night in Sep 2025

10/10 Excellent

Leland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Cori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2025

4/10 Poor

Mohmadsalim

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very pleasant staff and mostly clean property. However, it is right next to the freeway and gets very loud at night. The facility should also invest in blinds that close fully. With the noise outside fdom the freeway and the crack in blinds, its impossible to sleep at night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Aug 2025

4/10 Poor

Kimberley

Travelled with family
Liked: Staff & service
Our room smelled like cigarette smoke. The bathroom faucet was opposite so watch out for hot water to the left! The fridge didn't work very well if at all. My little pie from Nations burger was ruined 😔. The air conditioner had to be turned down to 61 to get cool. The cooler itself was filthy inside. It looked like caked dirt or something. The previous occupant shoved tissue paper in the smoke detector. We're stayed here many times when going to sfgiants games and it was never like this. Unsure if we'll go back to be honest.
Stayed 1 night in Aug 2025

10/10 Excellent

DANIEL

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was clean. The room was excellent and parking was very safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Cathy

Business traveller, Travelled with group
Disliked: Staff & service, amenities
Water and electricity was out for hours. No manager on duty to advise when water would return.
Stayed 2 nights in Aug 2025

2/10 Terrible

Eric

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**BEWARE - Do Not Stay Here*** Upon arrival, there was a man running the front desk who was completely intoxicated. He was struggling to stand, unable to speak in a coherent manner, and acting highly unprofessional. There were two people in front of me waiting to check in - and I asked them if they thought he was intoxicated, to which one said "most definitely". When the regularly scheduled front desk clerk came in, she apologized profusely for him, and said "yeah, we need to talk to him about that". Needless to say, I didn't feel safe after witnessing this mans behavior, nor did I want him having access to my personal info, room #, etc. The hotel mgmt. refused to refund my $500+ dollars when I explained the situation - and this was even after Expedia tried reaching out several times as well to explain the situation. Save your money - and go to the Four Corners across the street - which is where I ended up going. It's MUCH nicer, and just slightly more money per night. Small price to pay for a little peace of mind.
Stayed 4 nights in Aug 2025

10/10 Excellent

Davythe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good and it helped.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at check in. Room wqs nice, clean, and spacious. I highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly front desk

Front desk lady in the evening was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Stayed 1 night in Aug 2025

8/10 Good

Marcie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was a decent stay. The room was comfortable and clean. A little pricey for what we got but it served our purpose to stay close to those we were visiting.
Stayed 3 nights in Jul 2025

8/10 Good

Nichole

Travelled with partner
Liked: Staff & service
Great breakfast for the money. Noisy from the highway but for the cost it was everything we could have asked for and more.
Stayed 1 night in Jul 2025

4/10 Poor

Stacy

Liked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Rosalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Was all expected.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jamie

Stayed 3 nights in Jul 2025

6/10 Okay

Thyagaraju

Business traveller
Disliked: Cleanliness, property conditions & facilities

Business Stay

Frontdesk and people are very friendly and good but the property is very old and outdated, needs a big time upgrade
Stayed 5 nights in Jul 2025