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Four Points by Sheraton Pleasanton

3.0 star property

Photo gallery for Four Points by Sheraton Pleasanton

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Property grounds
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Hacienda Business Park
    ‪11 min walk‬
  • Place, Stoneridge Shopping Center
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(91 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(70 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Courtyard View

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Pleasanton

Located in Pleasanton, Four Points by Sheraton Pleasanton is a 4-minute walk from Tommy T's Comedy House and a 4-minute drive from Stoneridge Shopping Center. .This hotel is 3.6 mi (5.7 km) from Pleasanton Golf Center and 3.8 mi (6.1 km) from San Francisco Premium Outlets.

What's nearby

  • Tommy T's Comedy House - 3 min walk - 0.3 km
  • Team Health West - 3 min walk - 0.3 km
  • Hacienda Business Park - 11 min walk - 1.0 km
  • Stoneridge Shopping Center - 3 min drive - 3.6 km
  • Stanford Health Care - Valleycare Medical Foundation - 4 min drive - 3.2 km

Getting around

  • Pleasanton Station - 10 min drive
  • Dublin/Pleasanton Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

Four Points by Sheraton Pleasanton

Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a ballroom.
Enjoy a satisfying meal at Pivot Craft Kitchen serving guests of Four Points by Sheraton Pleasanton.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Pleasanton? This hotel has 6202 square feet (576 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Pivot Craft Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Pivot Craft Kitchen

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,202 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 522 out of 1026 reviews
Rating 8 - Good. 215 out of 1026 reviews
Rating 6 - Okay. 129 out of 1026 reviews
Rating 4 - Poor. 82 out of 1026 reviews
Rating 2 - Terrible. 78 out of 1026 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Room was very clean and all staff there are very friendly! If i have the chance i will definitely stay with this hotel ever again!
Stayed 4 nights in Dec 2025

8/10 Good

Roberta

Travelled with partner
Liked: Cleanliness, amenities
Room was clean - enjoyed the fitness center
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2026

10/10 Excellent

Joann

Stayed 1 night in Jan 2026

10/10 Excellent

Marci, Pleasanton

Stayed 4 nights in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quiet neighborhood, convenient location.
Stayed 1 night in Oct 2025

8/10 Good

Rasmi

Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly! Rooms were cozy!
Stayed 1 night in Dec 2025

10/10 Excellent

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean the staff is excellent and the little cookies they leave out for you are the best
Stayed 3 nights in Dec 2025

4/10 Poor

Gowrishankar

Travelled with family
Disliked: Room comfort
Apretty bad experience staying there. The rooms were spacious and the beds were comfortable, but the room was very dimly lit with no central lighting. The check-in process was a hassle, as we could not easily find the lobby and there were no clear directions. The major issues started on our third day, when someone had tried to break into our car the previous night. An unknown key-type device was left in our driver-side door keyhole in the morning. This made us feel very unsafe. When we returned to our room that night, the room’s door lock was damaged and would not open. We had to wait outside for at least 30 minutes with our bags until the receptionist could shift us to a different room. We then had to hastily move all of our belongings from the old room to the new one within a few minutes once the door was broken open. The new room’s bathroom also smelled extremely bad upon arrival. After all these disappointing experiences, we did not feel safe continuing our stay, so we checked out early on our last day. I reported all of these issues with the receptionist as well.
Stayed 3 nights in Dec 2025

6/10 Okay

Hector

Liked: Staff & service, amenities
Disliked: Cleanliness
Shower was not clean. Disappointed
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, room was great!
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Stayed 3 nights in Dec 2025

8/10 Good

Elizabeth

Stayed 3 nights in Dec 2025

6/10 Okay

Minerva

The room was nice and clean. The only downfall in staying at this location is there are no elevators for 2nd floo rooms. There are only stairs.
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Stayed 6 nights in Dec 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and staff.
Stayed 1 night in Dec 2025

6/10 Okay

Nai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was nice and clean, however it was very difficult to get a hold of the front desk. When you call the number that is given, it is not the phone number on site so I got a lot of run around and no answer. Checkout sign on building says 12:00pm but receipt checkout said 11am so it was confusing. And I was unable to get hold of front desk if I wasn't in hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Juan, San Jose

Stayed 3 nights in Dec 2025

8/10 Good

Anna

Stayed 2 nights in Dec 2025

6/10 Okay

Karolyn

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Rooms are outdated and need a refurbished look.
Stayed 3 nights in Dec 2025

4/10 Poor

Kathryn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
the room was filthy dirty. never was vacuumed (age old dirt and decay in carpeting) and had growth and mold all over the shower. Coffee in room had an old moldy pod in it. When I complained to front desk they apologized profusely and housekeeping just came and make the bed - and LEFT the dirty moldy coffee pod!!! Bathroom had peeling tiles and tub with stains so bad that I wore flip flops in the shower. This was worst cleanliness I have ever seen. A portapotty would have been more sanitary!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean simple room. Hotel is a bit dated and has a very musty smell. Only coffee and tea available at the lobby, no food options. Hotel is located very close to BART and lots of fast food spots.
Stayed 1 night in Dec 2025