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Best Western Capistrano Inn

2.5 star property

Photo gallery for Best Western Capistrano Inn

Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

View map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Place, The Coach House
    ‪2 min drive‬
  • Place, Doheny State Beach
    ‪4 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan Capistrano

When you stay at Best Western Capistrano Inn in San Juan Capistrano, you'll be near the beach, within a 5-minute drive of Mission San Juan Capistrano and The Coach House. .This hotel is 4.6 mi (7.5 km) from Dana Point Harbor and 4.7 mi (7.5 km) from Doheny State Beach.

What's nearby

  • Mission San Juan Capistrano - 8 min walk - 0.7 km
  • Los Rios Historic District - 2 min drive - 2.6 km
  • The Coach House - 2 min drive - 3.8 km
  • Doheny State Beach - 4 min drive - 6.4 km
  • Dana Point Harbor - 7 min drive - 7.9 km

Getting around

  • San Juan Capistrano Depot - 11 min walk
  • John Wayne Airport (SNA) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Del Taco - ‬7 min walk
  • ‪Ysidora Restaurant & Lounge - ‬7 min walk

About this property

Best Western Capistrano Inn

Hotel with free breakfast, 10-minute walk to Mission San Juan Capistrano
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Best Western Capistrano Inn. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1008 reviews
Rating 8 - Good. 237 out of 1008 reviews
Rating 6 - Okay. 194 out of 1008 reviews
Rating 4 - Poor. 99 out of 1008 reviews
Rating 2 - Terrible. 94 out of 1008 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Illia

Stayed 1 night in Jul 2025

8/10 Good

Oscar S

Travelled with partner
Liked: Property conditions & facilities
Window can't be open creating a stuffed air in room
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check In and Great for a quick trip. Very Accessible and Affordable. Pet friendly and super clean.
Stayed 1 night in Jul 2025

10/10 Excellent

MASAMICHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Near freeways
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Mary

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

8/10 Good

Brittney

Travelled with family and small children, Travelled with group
Liked: Amenities
Disliked: Cleanliness
Fine stop for a night but far from main attractions in town.
Stayed 1 night in Jul 2025

6/10 Okay

Bill

I stay in hotels a lot, over 100 nights this year so far and this was the first in my life that required a $100 damage deposit, that should be disclosed when making the reservation, there was considerable damage in the room when I checked in so took pictures and told the front desk in case there was any way I could be charged ( did a walk around like renting a car) A positive note the bed is actually very comfortable and looked ipgraded
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay overall small things for improvement would be the breakfast, potatoes were very dry and no flavor and our card keys were not consistently working , one of us got locked in restroom area during breakfast , overall great staff everyone was great and helpful we would stay again
Pool area
Jacuzzi area , both perfect temps
Balcony view
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Travelled with partner
Liked: Staff & service
Hard to find. Poor signage
Stayed 1 night in Jul 2025

8/10 Good

Malaya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Amenities
Fast check in, room clean,
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the better Best Western Hotels I’ve I stayed in! Very clean and professional and I was able to check in a little early without a problem. The room was nice and comfortable. Beds were great, and it was spacious. The morning breakfast was very good too with many options, not just continental breakfast stuff. I will definitely stay here again!
Stayed 1 night in Jul 2025

6/10 Okay

Celene

Stayed 2 nights in May 2025

8/10 Good

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I know they were under reconstruction but a washroom would of been nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Johanna

Stayed 1 night in May 2025

6/10 Okay

Nancy

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Candyce

Stayed 5 nights in Mar 2025

8/10 Good

Ronalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Adjacent to busy, noisy freeway.
Stayed 4 nights in Jun 2025