4/10 Poor
Edmund
Travelled with family
29 Apr 2025
Disliked: Room comfort
Sleepless on 1st Night
Not so amazing. I needed a 2 queen bed room for me and my wife and 8 year old child. I was in Rm. 211 and ants were found on wall by electrical plugs by TV. I was given alcohol spray to eliminate the ants when checking-in in the evening. When going to bed I heard loud noises on the ceiling like furnitures dragging. I woke up at 2:09am, then at 4:01am, then at 5:15am from the noise. Only to learn that our room was below the dining and kitchen area. I went down the lobby asking to be switched to another room. None available until 3pm. I was upset. Come 3pm I was moved to the top floor Rm 408 with no one above me. That was much better and caught with sleep the day after. The only good experience was coffee and hot water available at the lobby 24/7 and the breakfast was great with warm scrambled eggs and sausages with muffins, waffle makers, toasters, bread and muffins. The room I was in was not good until I was brought up to the 4th floor.
Edmund
Stayed 2 nights in Apr 2025
