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SureStay Hotel by Best Western San Rafael

2.5 star property

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Free daily self-service breakfast

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
865 Franciso Blvd East, San Rafael, CA, 94901
  • Place, Mission San Rafael Arcangel
    ‪2 min drive‬
  • Place, Dominican University of California
    ‪3 min drive‬
  • Place, Marin County Civic Center
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

San Rafael

With a stay at SureStay Hotel by Best Western San Rafael in San Rafael, you'll be within a 5-minute drive of San Francisco Bay and Mission San Rafael Arcangel. .This hotel is 12.3 mi (19.7 km) from Presidio of San Francisco and 13 mi (20.8 km) from Golden Gate Bridge.

What's nearby

  • Mission San Rafael Arcangel - 2 min drive - 3.2 km
  • Larkspur Ferry Terminal - 3 min drive - 2.9 km
  • Dominican University of California - 3 min drive - 2.9 km
  • Marin County Civic Center - 4 min drive - 6.4 km
  • Marin County Civic Center Farmers' Market - 4 min drive - 6.4 km

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Picante - ‬12 min walk
  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Michael's Sourdough Sandwiches - ‬13 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel in San Rafael with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western San Rafael offers 32 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 32 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary self-serve breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Reviews

SureStay Hotel by Best Western San Rafael Reviews

6.4

7.0/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 181 out of 1007 reviews
Rating 8 - Good. 250 out of 1007 reviews
Rating 6 - Okay. 252 out of 1007 reviews
Rating 4 - Poor. 155 out of 1007 reviews
Rating 2 - Terrible. 169 out of 1007 reviews

Reviews

2/10 Terrible

Ka Yan

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast is very limited and the room is not very clean with some ants
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Best bed we’ve ever had in a motel. Great nights sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Just OK!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Price

Very nice for the price. The breakfast was simple, but perfect for us. A bagel with cream cheese, yogurt, fruit and coffee. The location was also nice and centralized for all of our outings. Our room was very comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside was really nice and clean. Outside was a bit sketchy at first.
Stayed 1 night in Jul 2025

10/10 Excellent

Hassan

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Desk clerk at check in was cold and abrupt.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Bao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
close to my destination
Stayed 2 nights in Jul 2025

8/10 Good

Thurston

Stayed 2 nights in Jul 2025

6/10 Okay

Ian, Sacramento

Someone took a deuce in the fridge and the body wash wasn't conditioner and for that matter the shampoo wasn't really up to stuff either but other than the horrible experience it was really nice and staying up all night because all the noise was even better thank you
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 1 night in Jun 2025

4/10 Poor

ROBERT

Stayed 1 night in Jun 2025

4/10 Poor

Vanesa

Stayed 1 night in Jun 2025

4/10 Poor

Kevin

Liked: Cleanliness
the
Stayed 1 night in Jun 2025

8/10 Good

darrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Carl

It was clean. Poor lighting for reading.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Stayed 1 night in May 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the bed gets made, it would have been nice if the sheets were changed as well.
Stayed 4 nights in May 2025

10/10 Excellent

Maikeli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient nice family run
Stayed 3 nights in May 2025

10/10 Excellent

Sally

Stayed 3 nights in May 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to. Fast check in. Tight parking spots
Stayed 3 nights in May 2025