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Best Western University Inn Santa Clara

2.5 star property

Photo gallery for Best Western University Inn Santa Clara

Outdoor pool, pool loungers
Room amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1655 El Camino Real, Santa Clara, CA, 95050
  • Winchester Mystery House
    ‪5 min drive‬
  • California's Great America
    ‪8 min drive‬
  • Levi's Stadium
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Clara

A stay at Best Western University Inn Santa Clara places you in the heart of Santa Clara, within a 10-minute drive of Winchester Mystery House and SAP Center at San Jose. .This hotel is 4.6 mi (7.5 km) from California's Great America and 5.8 mi (9.3 km) from Levi's Stadium.

What's nearby

  • Santa Clara University - 16 min walk - 1.4 km
  • Winchester Mystery House - 5 min drive - 5.4 km
  • SAP Center at San Jose - 7 min drive - 6.8 km
  • California's Great America - 8 min drive - 7.2 km
  • Levi's Stadium - 8 min drive - 7.2 km

Getting around

  • Santa Clara Station - 5 min drive
  • Bonaventura Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Jack in the Box - ‬10 min walk
  • ‪Tay Ho - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Mission City Grill - ‬5 min walk

About this property

Best Western University Inn Santa Clara

Hotel with free breakfast, in the vicinity of Winchester Mystery House
Best Western University Inn Santa Clara offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels.

This Santa Clara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Ramada Limited Motel Santa Clara
Ramada Limited Santa Clara
Best Western University Inn Santa Clara
Best Western University Santa Clara
Best University Santa Clara
Best Western University Inn Santa Clara Hotel
Best Western University Inn Santa Clara Santa Clara
Best Western University Inn Santa Clara Hotel Santa Clara

Best Western University Inn Santa Clara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winchester Mystery House
Night Sky
Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, delicious breakfast, clean and safe room. Quiet. 😃
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Juan

Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Dawn R

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms are really rundown and the place is understaffed. There is no manager on duty and no one else available. The first room #4 I was the key pad on the door didn't work, after them giving me 3 different keys to try again, it only opened with the Master Key. The second room #5 they gave me the air conditioning stopped working in the middle of the night and there were no screens on the windows. It was hot, and loud and noisy without the air on. The next night I requested help with the air conditioning to see if they could show me how it works but they said they couldn't do anything about it because there was no one else but the front desk person. The night staff person was lovely but couldn't leave her post to help so she changed my room. I changed rooms ( which was a hassle) but the bathtub didn't drain. . The day staff person should not be in the hospitality business. She has an attitude and does not know how to effectively handle issues that arise. She was unkind and not helpful at all. I have asked for a refund.
Stayed 2 nights in Feb 2025

8/10 Good

Ted

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Zu Qiang

Stayed 1 night in Feb 2025

6/10 Okay

Alfredo

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Staff & service
the vibe was weird when I checked in
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

2/10 Terrible

Yoisy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unacceptable Security & Poor Customer Service I had a terrible experience at this hotel. I checked in around 6 PM, and shortly after, my daughter and I went out for dinner. When we returned, I realized that the door to our room wasn’t locking properly, leaving our room completely accessible to anyone from the street. Concerned for our safety, I immediately informed the front desk. The response I got was that "someone would probably come to fix it," and I was told to wait inside the room. Feeling unsafe, I had to call a friend to stay with us while we waited. It took five hours—until 11 PM—for someone to finally arrive and attempt to fix the lock. At that point, I was completely exhausted, so I was relieved when it seemed like the issue was resolved. However, at 5 AM, when my friend left, I realized that the door lock was once again not working. I was supposed to check out at 11 AM, but due to the security risk and my tight schedule, I had no choice but to pack up all my belongings, load them into my car, and check out at 7 AM. I informed the front desk again, but at that point, my frustration had already peaked. This experience was completely unacceptable. A properly functioning door lock is a basic expectation at any hotel. The lack of urgency in addressing such a serious security concern left me feeling unsafe the entire night. I will not be returning to this hotel, and I would strongly advise others to think twice before staying here.
Stayed 1 night in Jan 2025

8/10 Good

Nafees

Liked: Cleanliness, staff & service, property conditions & facilities
No variety of breakfast
Stayed 3 nights in Jan 2025

8/10 Good

Sheldon

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for the money. Plumping in the shower was suspect.
Stayed 3 nights in Jan 2025

8/10 Good

Dae, San Jose

Stayed 1 night in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is so close to the San Jise Airport and convenient to anywhere you're traveling in the Silicone Valley
Stayed 5 nights in Jan 2025

10/10 Excellent

RAMON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place

The TV did not work and after the front desk clerk tried to fix it, we were moved to another room. This was a slight inconvenience as we'd already unpacked. Coil boxspring was odd and a little noisy but we must have gotten used to it. The mattress was comfortable. The washclothes looked worn, these should all be replaced. Breakfast was ok. Given all of this, i would stay here again as it was a quiet place to rest.
Stayed 1 night in Jan 2025

10/10 Excellent

Hyunglim

Stayed 4 nights in Jan 2025

10/10 Excellent

Hyunglim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 11 nights in Jan 2025

10/10 Excellent

Hyunglim

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staffs and good services with good environment.
Stayed 11 nights in Jan 2025

10/10 Excellent

Reza

Stayed 3 nights in Jan 2025