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Quality Inn & Suites

2.5 star property

Photo gallery for Quality Inn & Suites

Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
3000 Santa Rosa Ave, Santa Rosa, CA, 95407
  • Place, Graton Resort and Casino
    ‪4 min drive‬
  • Place, Sonoma County Fairgrounds
    ‪4 min drive‬
  • Place, Charles M. Schulz Museum
    ‪7 min drive‬
  • Airport, Santa Rosa, CA (STS-Sonoma County)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Santa Rosa

With a stay at Quality Inn & Suites in Santa Rosa, you'll be in the suburbs, within a 10-minute drive of Graton Resort and Casino and Old Courthouse Square. .This hotel is 18.5 mi (29.8 km) from Russian River and 2.3 mi (3.6 km) from Luther Burbank Home and Gardens.

What's nearby

  • Graton Resort and Casino - 4 min drive - 5.7 km
  • Luther Burbank Home and Gardens - 4 min drive - 5.0 km
  • Sonoma County Fairgrounds - 4 min drive - 6.4 km
  • Santa Rosa Junior College - 7 min drive - 7.5 km
  • Charles M. Schulz Museum - 7 min drive - 9.9 km

Getting around

  • Santa Rosa Station - 10 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 16 min drive

Restaurants

  • ‪In-N-Out Burger - ‬14 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Wendy's - ‬2 min drive
  • ‪Starbucks - ‬19 min walk

About this property

Quality Inn & Suites

Suburban hotel with free breakfast and a fitness center
Quality Inn & Suites offers 61 accommodations with safes and coffee/tea makers. 49-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 61 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a 24-hour front desk, multilingual staff, and coffee/tea in a common area. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Wine Country Santa Rosa
Quality Wine Country Santa Rosa
Quality Inn Wine Country
Quality Wine Country

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 723 reviews
Rating 8 - Good. 176 out of 723 reviews
Rating 6 - Okay. 105 out of 723 reviews
Rating 4 - Poor. 62 out of 723 reviews
Rating 2 - Terrible. 96 out of 723 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne

Stayed 2 nights in Aug 2025

8/10 Good

Brenda

Travelled with partner
Liked: Amenities, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2025

6/10 Okay

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the bed. It was hard and grinded.
Stayed 1 night in Jul 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Floor was filthy. No streaming for tv. Moldy break on free breakfast. Back of chairs at breakfast area was filthy. I couldn’t wait to get out! Very very disappointing… will not go back
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Minuses: Guests need to be informed of no elevator. Stairs had not been vacuumed. Ice bucket in room had trash in it; maid had not checked it. Walls are paper thin. Door between Room 209 & 211 did not close/lock on 209 side. Pluses: Room was clean & bed was comfy. Staff responded quickly to issues in a friendly manner.
Stayed 1 night in Jul 2025

8/10 Good

Marla

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed was comfortable and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert S

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and the staff. We're awesome...
Stayed 1 night in Jul 2025

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, amenities
The hotel is dirty and falling apart. Had to screw in the security guards chain to get room. Tiles in bathroom were broken and loose. Very dangerous. It was filled with construction workers that were loud. Ask to be moved to another room they said they had none.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacquelyn

Travelled with family
The outside hides what an amazing steal this hotel provides its guests! The room blew my mom and I away! Beds were so comfortable, special features in the bathroom mirror I’d never seen before and the cleanliness of the room was greatly appreciated after a long day out exploring/wine tasting. Would recommend this hotel if traveling in or around the Sonoma area.
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jul 2025

4/10 Poor

Stephen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The pictures online made the property look better than how it presented. The rooms were not clean. There appeared to be make up stains in the sink in the bathroom and on the inside of the door of the bathroom in our room. We were nervous about the cleanliness of the room because of this. There were also some loud travelers in the lobby arguing.
Stayed 2 nights in Jul 2025

10/10 Excellent

JACK, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, convenient, the staff was very nice and accommodating. Good bed and pillows and I got a good night's sleep so I was happy
Stayed 1 night in Jul 2025

8/10 Good

Virginia

Travelled with family
The room was great, along with th price. Such a nice reprieve with a large and spacious room, comfortable bed and good pillows
Stayed 1 night in Jul 2025

8/10 Good

Troy

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was friendly. Everything was clean except for the carpet in the lobby, hallways, and stairs. Those areas needed a vacuuming. Unfinished painted walls in indoor public areas. The room itself was nice and clean. I don’t remember hearing neighbors from the room even though I could hear them when we were in the hallway. Not enough towels for the 3 people I made a reservation for but they were easy to obtain. Lastly the TV went out in the whole hotel on the second night. Overall not bad for the money and would stay again.
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was very dirty there was long hairs everywhere.. shower didn’t drain. Tv didn’t work. Curtains didn’t block sun out
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you have to stay

The staff was not friendly or welcoming. There is no evaluator, the carpet is dirty doesnt look like it gets vacuum. The door to the room was missing the bolt lock. Didnt feel too safe. The vents in the room were dirty. The ac unit is old and was okay. The location isnt the best.
Stayed 1 night in Jul 2025

4/10 Poor

Daniel

Business traveller
Disliked: Amenities, property conditions & facilities
Bath towels had stains on them. Had someone elses hair on the tub. The walls are paper thin. The door to my room apeared to have been kicked in at one time and never repaired.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kindle and easy to excess traffic and location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Li

Stayed 3 nights in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We wish there was more variety in the breakfast options.
Stayed 1 night in Jul 2025