The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

3.0 star property

Photo gallery for The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Lobby lounge
Exterior
Poolside bar
In-room safe, desk, laptop workspace, iron/ironing board
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪2 min drive‬
  • Luther Burbank Center for the Arts
    ‪3 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Santa Rosa

When you stay at The Sandman Santa Rosa Sonoma, Ascend Hotel Collection in Santa Rosa, you'll be near the airport, within a 15-minute drive of Graton Resort and Casino and Safari West. .This hotel is 14 mi (22.5 km) from Russian River and 17 mi (27.3 km) from Calistoga Hot Springs.

What's nearby

  • Santa Rosa Junior College - 2 min drive - 2.2 km
  • Charles M. Schulz Museum - 2 min drive - 2.5 km
  • Luther Burbank Center for the Arts - 3 min drive - 3.6 km
  • Old Courthouse Square - 3 min drive - 4.6 km
  • Sonoma County Fairgrounds - 5 min drive - 7.4 km

Getting around

  • Santa Rosa Station - 3 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Victory House - ‬2 min drive
  • ‪Moonlight Brewing Co. - ‬3 min drive

About this property

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Hotel in Santa Rosa with free breakfast and a fitness center
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include concierge services, a picnic area, and a vending machine.
Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1073 out of 2059 reviews
Rating 8 - Good. 527 out of 2059 reviews
Rating 6 - Okay. 221 out of 2059 reviews
Rating 4 - Poor. 115 out of 2059 reviews
Rating 2 - Terrible. 123 out of 2059 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel, needs larger room number signs

The hotel was cute. I rated it 4 stars because the room numbers were so small you could not see where your room was when parking and there was no guidance labeled anywhere (ex: labels stating rooms 100-118 —>) which made me feel very uncomfortable searching for my room at night alone. It was also very easy to hear everything going on outside your door or in the floor above.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony, Santa Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice for its price. I never regret staying here; good parking and layout, quick walk to a variety of stores, comfortable beds, and a good TV.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Frank

Stayed 1 night in Mar 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and ended up spending an extra night.
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Same old standby. The measuring stick

Everything was as always groovy and clean.
Stayed 4 nights in Mar 2025

4/10 Poor

Christian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

terrible service

I booked a king size bed. they gave us 2 queens beds. they did not automatically give us wifi username and password. I was too tired to complain, change rooms and obtain the wifi information. I will never stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Ellen

Liked: Cleanliness

Not what they were striving to be

Plumbing needs attention. Our one bathroom backed up at 1am and we were told to wait for maint to arrive in the morning. Disgusting.
Stayed 4 nights in Mar 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

MARK

Travelled with family
Santa Rosa has gone downhill
Stayed 4 nights in Mar 2025

6/10 Okay

Brook

Business traveller
Liked: Cleanliness, property conditions & facilities

It’ll do in a pinch…

This is an older roadside motel-type place with recent upgrades and a facelift. Overall, it was decent and we only paid about $84/night, so that was tough to beat. The upgrades did not include what would be considered normal now — More outlets for charging devices. It’s close proximity to the freeway too, so get ready for a lot of road sounds. Lots of exterior hallway lighting coupled with insufficient window shades mean lots of ambient light coming in a night too. My HVAC unit only blew cold air, so it got pretty chilly at night with the unit off. My report to the front desk and requests for some more blankets was filled but not without some mildly passive-aggressive groans and a rather incredulous person to deliver them. It was really clean though…. and cheap.
Stayed 3 nights in Mar 2025

8/10 Good

Gina

Liked: Staff & service, property conditions & facilities
Actually an upscale motel. Rooms were nice,but no counter/table space, no desk area to work. Welcome mat was very worn. Pool area would be nice for summer time.
Stayed 5 nights in Feb 2025

10/10 Excellent

Dan

Business traveller
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except the description if the room said pillow to king sized mattress and it wasn’t
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Bruce

Stayed 1 night in Mar 2025

10/10 Excellent

Addis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well taken care of.
Stayed 5 nights in Feb 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice grounds with outdoor areas.
Stayed 1 night in Mar 2025

4/10 Poor

teresa

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Doug

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice newly renovated rooms. Missed having a desk and breakfast, but other than that it was quiet and clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Stayed 1 night in Nov 2024