2/10 Terrible
Crystal
Travelled with family and small children
18 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
Title: Clean Rooms but Deeply Unsafe Experience – Very Disappointed
I stayed at the Best Western in Taft, California from June 13–16 with my husband and two children. We came in from Nebraska and arrived early on the 13th. While we couldn’t check in early (which is understandable), we were still looking forward to a comfortable stay.
The room itself was clean, and the beds were very comfortable. However, what happened the night of June 14 was deeply upsetting and unacceptable.
After a full day at Six Flags and Kevin Harvick’s Kern Raceway, we came back to the hotel and got the kids settled into bed. My husband and I went outside for a quick cigarette when a police car dropped off a visibly intoxicated man right at the front entrance of the hotel. He approached us saying he had nowhere to stay, no ID, no money that worked, and asked us to rent him a room with cash. When we declined, he became aggressive, used foul language, and said he was going to “get his gun.” He started rummaging through his bag, and fearing for our kids’ safety, we ran to our room and called 911. Thankfully, he didn’t have a gun—but the threat was very real in the moment.
Even more disturbing, the man was allowed to stay in the hotel lobby overnight and was still there in the morning, sleeping on the couch. When we asked the front desk about it, they told us the incident was never documented, and he shouldn’t have been allowed to stay there.
The lack of response from hotel staff and their disregard f
Crystal
Stayed 3 nights in Jun 2025