SureStay Hotel by Best Western Ukiah

2.5 star property

Photo gallery for SureStay Hotel by Best Western Ukiah

1 bedroom, individually furnished, desk, laptop workspace
Outdoor pool
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Pet-friendly

Explore the area

Map
1720 N State St, Ukiah, CA, 95482
  • Redwood Empire Fairgrounds
    ‪13 min walk‬
  • Vichy Springs Hot Springs
    ‪10 min drive‬
  • Lake Mendocino
    ‪10 min drive‬

Room options

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Ukiah

With a stay at SureStay Hotel by Best Western Ukiah in Ukiah, you'll be in a shopping district, within a 5-minute drive of Russian River and Redwood Empire Fairgrounds. .This hotel is 0.8 mi (1.4 km) from One Iron's Driving Range and 1.6 mi (2.6 km) from Low Gap Dog Park.

What's nearby

  • Redwood Empire Fairgrounds - 13 min walk - 1.1 km
  • Mendocino College - 6 min drive - 3.9 km
  • City of Ten Thousand Buddhas - 7 min drive - 8.8 km
  • Vichy Springs Hot Springs - 10 min drive - 9.8 km
  • Lake Mendocino - 10 min drive - 5.4 km

Getting around

  • Santa Rosa, CA (STS-Sonoma County) - 57 min drive

Restaurants

  • ‪In-N-Out Burger - ‬6 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive

About this property

SureStay Hotel by Best Western Ukiah

Hotel with free parking, near Russian River
SureStay Hotel by Best Western Ukiah offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Make yourself at home in one of the 55 individually furnished guestrooms, featuring refrigerators and LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Continental breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

SureStay Hotel by Best Western Ukiah Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1001 reviews
Rating 8 - Good. 316 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emad

Stayed 1 night in Mar 2025

6/10 Okay

Jacob

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Room was nice but smelled heavily of bleach and had black mold around top of shower.
Stayed 4 nights in Mar 2025

10/10 Excellent

Darrell

Stayed 1 night in Mar 2025

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was quiet and we are completely satisfied
Stayed 1 night in Mar 2025

10/10 Excellent

Shelby

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Colton

Stayed 2 nights in Mar 2025

10/10 Excellent

Rosalia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me encanto, primera vez que visito Ukiah y me encanto el hotel, muy limpio el personal super amable y gentil. Espacio para paquearse, todo quedaba cerca, pedi salir una hora mas tarde para entregar el cuarto por que maneje mucho y estaba cansada, y el personal miy amablemente respondio claro por supuesto. Lo unico que pienso que nesesitan mejorar es el area del.desayuno nesecita actualisarse en todo los aspectos para una mejor servicio al cliente.
Stayed 1 night in Mar 2025

10/10 Excellent

Denae

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing place to stay every time we visit family clean and quiet and also cozy ❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Guadalupe, ukiah

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe, amazing staff
Stayed 1 night in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and easy parking
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As all ways perfect stay
Stayed 1 night in Jan 2025

8/10 Good

Benjamin, Mukilteo

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Xiang

Travelled with partner
Liked: Cleanliness
hope breakfast has some more options.
Stayed 1 night in Nov 2024

2/10 Terrible

Lori

Stayed 4 nights in Nov 2024

10/10 Excellent

Ellis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest motels I’ve been too. Great shower water pressure too!
Stayed 1 night in Nov 2024

10/10 Excellent

Hector

Stayed 4 nights in Jul 2024

4/10 Poor

Jadelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only thing I did not like a why I rated the staff and overall rating low was because they don't say anything when your booking that there is a 200$ deposit and the staff at the front desk said it would come right back into my account when I check out with is a lie it's been 3 days and it still hasn't gone back in my bank account
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful jet bathtub!! Bed was very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Kristina

Disliked: Staff & service, amenities, property conditions & facilities
Check in was delayed by internet issues, fine, I went to get dinner. When I got back I was checked in with the promise of a late check out. But they gave me a key and room number of an already occupied room. Luckily I did not try to enter that room before the front desk clerk located me and gave me the new key and gave me the correct room number. When I entered the room it was oddly furnished and STANK of bleach and other cleaning supplies. There is obviously room for a couch or something similar, and there are lights suggesting there should be a table or something in the corner but it was just empty. This is a pet friendly hotel, but there is no where for your dog to do their business, no bags provided for clean up, and the pet fee is not mentioned where I booked this room. It was right on the highway and close to gas stations, a grocery store, etc, but I would not stay here again.
Stayed 1 night in Oct 2024