Book Empire Hotel Group Upper West Side accommodation

Honestly not at all sure what everyone is talking about in the reviews. This place is great. We had a visit in June 2025 and I have very few complaints. I will absolutely be staying here next time I visit!! The good: Location location location, 5 minute walk to tons of restaurants and the subway entrance. Quiet, residential, safe. Room was clean, staff was helpful, free breakfast in NYC is hard to beat (though we hit up a ton of breakfast spots close to the hotel so we barely needed to enjoy it!) The bad: room was tiny, but it’s NYC so it was to be expected. Very glad I upgraded to the bigger room size. Well worth the breathing room. Having one elevator for the whole place was also kinda a bummer but I get it. If you’re worried about staying here, I’m telling you won’t regret it. Thanks to the staff for being helpful and cool, see ya next time :)

Bathrooms are small...Rooftop bar awesome!

Wonderful hotel on the upper west side

It was amazing!

My room was very clean and comfortable. The staff was very friendly. The bellboy went out of his way to help me with my luggage at check in and check out. Quick walk to Central Park.

Really enjoyed everything about it. Quiet, great neighborhood and close to the subway.